Pollet Automotive

We found Pollet’s by luck – were referred by a local car dealership when I inquired about leather installation, and couldn’t be happier that we went.
Doug is extremely knowledgeable and helpful; you can tell that he really cares about his business and has a passion for it. We had a used car with a very heavy pet odor that another detailer had already tried to get out and failed, but Doug took the car apart to thoroughly clean it and after several days of hard work, the smell was gone. We then asked him to install leather inside the SUV, and it looks fantastic.
I wouldn’t hesitate to take any problem, big or small, to Pollet’s.

Pollet installed a sunroof in my 2012 Toyota Tacoma 4 door truck… GREAT JOB!
Doug was super easy to work with and on time with the job. I was out of the state at the time and he helped get my vehicle to ABS unlimited auto repair for a 60k checkup.

I took my car to Pollets to have the roof liner replaced. I dropped the car off at 9am and it was ready by 5. The work they did was fantastic. In fact it looks better than when the car was new. My husband couldn’t believe how good it looks. And they were very reasonably priced. Thank you for a professional job!

I rarely write reviews but the great service I received at this shop merits a stellar review. I got a new convertible top here, for much less than the price quoted by the dealer. They were very easy to work with, going above & beyond to figure out why the top wouldn’t raise & lower. I would recommend this shop to anyone & I would use them again. Thank you! :)

Doug Pollet at Pollet Automotive is the best there is in upholstery repairs.
Today I brought my lovely Audi TT 2005 Coupe to Doug’s shop. This is a car that I have had for 10 years, and only has accumulated 50,000 since birth.
But the driver’s backrest cover was mauled. Audi’s Nappa leather is nice, is soft, but its bolsters scoff badly with use. My backrest had developed large tears and a pair of holes on the bolsters. The backrest needed badly Doug’s TLC.
After Doug’s magic, it now looks like factory-​new. Perfect.
Doug used Audi’s original backrest cover to replace the old one while achieving a perfect match with the rest of the leather interior. (Audi has 10’s of gray leather variants, all slightly different when side-​by-​side.) While replacing the backrest cover, Doug also replaced the original backrest foam that had flattened with use, and shop-​vacuumed the TT’s carpet which had areas that had never seen the light of day and had hidden shards of glass left from an earlier lift-​gate glass implosion.
All at the unchanged, fair and reasonable price he originally quoted.
Five stars for Doug and his assistant. Yeah. As good as it gets.

I have used Doug for years recovering seats, headliner, you name it. Does excellent work at a fair price. I even brought him a couple bucket seats out of a junk yard to recover. No seat cover used here, he did them by hand and they came out excellent. If you need ANY interior work done, give them a call. You will not be disappointed!

I took a nasty, worn out, beat-​up ’73 truck bench seat for my restoration project to the guys at Pollet and was blown away by the result. Doug spent time helping me layout the design and the finished product was incredible. Really can’t say enough good things about these guys!

I was referred here by an upholstery business around the corner who refused to work on the headliner of my 2006 VW Jetta GLI. Apparently this make/​model of vehicle is a real beast to repair. Doug, after explaining the fine details of what a crap job VW did on the liner in this vehicle quoted me a fair price on the job. Yes, higher than most liner repairs but lower than the previous quote and almost half of what the dealership wanted for the same job. The new liner looks great. Doug really knows his upholstery. Fast and efficient. Highly recommended. Anyone want to buy a Jetta with a new liner?

I wanted a Webasto sunroof due to the brand’s reputation and Pollet is listed on the Webasto website as a product installer. I went to the shop and they looked pretty busy but the owner came right out, looked at my car, told me my options, answered all my questions, and quoted a price that was very reasonable relative to what others charge. The work was done on time and I’m very pleased with the job they did. The install was very clean and when you look at it from the outside or from the inside it looks and operates like a factory install which is impressive given that I wanted the sunroof in a location it wouldn’t commonly go. I was able to walk to the shop from the Vienna metro station which was convenient for drop-​off and pick-​up. 5 stars for good work, good price, good service.

If I could give them 1000 stars, I would.
Bottom line, I had a vehicle w/​garbage leather from factory (and car was 20 yrs old too) and we opted to get the Katzkin leather kit installed. Doug and his team went the extra mile and got the car back to me in record time and now the car looks like it’s brand new in the interior again.
You could take a chance going elsewhere but you run the risk of having bad communication or people that aren’t as skilled working and getting the job done 100% right. Like my old friend Fut (Rest in Peace) used to say, «Cry Once» (aka, buy the best, get it done at best place and you’ll be happy forever).
Cried once (not really, they were more like tears of joy) and now the car is ready for the next step (new paint!)
After I’m done with it, it will look brand new.
Doug and his team helped me in this process. Thanks Doug!

My sunroof would not close, knowing this was going to cost me an arm and a leg. I decided to try one more shop since the total worth of my car wasn’t much higher than the install the previous shop wanted me to pay to fix the glass which had somewhat gotten off track. Pollet Automotive surprised me, before throwing me an estimate of how much he wanted to charge me, he got the sunroof to close so I wouldn’t have to worry about the rain anymore and he looked up the serial number (all no charge) to find out that this was one of the sunroofs that was under recall. I turned in my car that Thursday afternoon and it was ready for pick up the following day, new glass, new tracks, upholstery put back perfectly and all under warranty.
Simply the Pollet Automotive had great customer service, was fast while maintaining great quality in the install.
Will certainly go their first for any upholstery or sunroof work needed!

I found Pollett Automotive on Unilocal,and setup an appointment to have the headliner replaced on my 1995 GMC Pickup. I had an old worn out sagging headliner, and Doug at Pollett gave me a quote over the phone and that was it. He did a great job replacing the headliner and visor covers on my GMC and gave the interior a nice new look. It is a very professional job and I am definitely pleased with their work and would recommend Pollet for Auto Upholstery repair and replacement. Great job!

These guys are good and fast. They fixed a tear in the stitching on the seat of my MINI. I can’t even tell it was repaired. They were also really friendly and offered some helpful advice on caring for the leather interior.

Your big ass rip the seat in your car?
The Pollet boys are true craftsman. I’m not sure why its called an automotive shop because all they seem to do is custom auto apholstry repair.
I bought a used Mercedes E350 and it had a small tear in the driver seat. That small tear became a big rip. Thats what happens when you still wear parachute pants with all the zippers. Who knew?
The seat had 3 different types of leather. Since the guy who owned the car before me obviously had a rare sweaty ass condition and the leather needed a full overhaul I had the whole seat done.
Boom.. Factory. You cannot tell the difference between the passenger seat and the driver seat.
I couldn’t help but notice the cars being worked on in the shop. Porsche, Ferrari’s, Lamborgini’s… these guys aint afraid.
Bottom line. A seat spring in the ass could cause a punctured bowel. Get it fixed.