Mark is the best. I recently got my Volvo 850 serviced here. Mark was very fair and gave me an honest estimate and did the repairs in a timely manner. He is very knowledgable about Volvo and cars in general. I wouldnt take my car anywhere other than to Mark going forward.
Don W.
Classificação do local: 4 Springfield, VA
I do a lot of my own repairs but called Swedish Import to check a code beyond my ability. Mark fit me in the next day. They scanned the car and let me know I should probably start with a software update from the dealership. Didnt charge me a thing for looking at the problem. I didnt get any pressure for other repairs and they treated me well. I will definitely go back to Swedish Import. Update 1: fuel pump cap failure. Mark recommended I check with the Volvo dealer as there had been recalls on this item. Got it fixed for free by the dealer — still trying to give Mark my business but he is too honest to fix my car if the dealer will do it for free. Update 2: Had a serious issue with my V70 radiator. Had to replace the radiator and flush the trans(several times). Mark cut me a break on the materials — it was a costly repair but would have been more $$$ at the dealer for sure. Very solid service.
A. N.
Classificação do local: 5 Arlington, VA
Mark Weisman is the real deal. I’ve taken our cars to him for about 10 years. His expertise is without equal, and he is completely honest. He will NEVER try to get you to do unneeded repairs. He’s great at explaining things as well.(I enjoy just chatting with him about all kinds of things and will shoot the bull with him for a while when he’s not in a huge time crunch.) He’s open on Saturday mornings, which works out great for me. He’s equally at home working on old 240s or 900s as he is on one of the newer cars that’s just out of warranty. The only thing to be conscious of, if you’re used to a more«corporate» type of shop, is that he’s a one-man show and books appointments the old-fashioned way – by phone. There is no email or website. But it works just fine. If you leave him a voicemail, he WILL get back to you, almost always the same day. The great thing is that it’s always him and only him working on your car. He is a very smart, articulate guy; I imagine he would be a doctor(like other members of his family) or researcher if he didn’t enjoy working on cars so much. He is incredibly detail-oriented; even his receipts look like something out of a penmanship textbook. His customers are super-loyal; he’s had many since he opened in the ‘80s. He ends up servicing the cars of the parents and then the cars of their kids, once they become adults and get Volvos or Saabs of their own. He has some who have basically donated their ancient cars to him, to use for parts or(in one case I can think of) his own personal side project. Mark served in the Army before becoming a mechanic, and he has a lot of military(as well as LE and IC) families among his customers. My point there is that people who are generally not quick to trust just anyone and who demand a high standard of service put their trust in Mark. Yes, I’m a longtime customer, but at this point, I consider myself a friend as well. I would not take a Volvo or Saab to anyone else.
Susan K.
Classificação do local: 5 Lynn, MA
I live in Massachusetts, so when my older Saab snapped a cable last week, I didn’t know where to get it worked on, but took a chance on this shop because of the good reviews. My experience could not have been better! Not only did he replace the original cable with a sturdier one, but he also fixed some persistent problems I had not been able to deal with — always checking with me on price before proceeding. I feel very lucky to have found a shop whose hallmarks are quality work, personal integrity, and reasonable cost.
Laura E.
Classificação do local: 5 Arlington, VA
Always does a great job, no extraneous costs or charges. Work done right the first time! I always recommend him to anyone with a Saab or Volvo.