Office Depot

Very rude staff. Bought five items that were part of a promotion (buy two, get one free). It took the price off of the cheapest one, so when I asked to do it in two separate transactions to save an additional six dollars, I got a sigh and an eye roll. He acted totally put out that I was trying to make sure I got the best value. I’ll take my business elsewhere going forward.

Chris Wells at Print Services was fantastic! He helped me print my documents and answered all my questions. He was very professional and polite which in my book goes a long way. I’ll definitely be returning for his printing/​copying help and expertise in the future!

I was looking for a notary and called ahead. The person who answered the phone told me they had a notary and the notary would be working this afternoon. Upon my arrival, I was told that no Office Depot has a notary and they don’t know who would have told me that. Ok, great. Thanks for lying to me on the phone and wasting my time. I won’t be back.

About a 2 – 2.5: This Office Depot/​Office Max is similar to the one in Bailey’s Crossroads in terms of a limited selection of office supplies for the workplace. This particular location has a little less variety, and some of the supplies are just not well-​stocked. It is a bit disorganized, as there seems to be an issue of certain items not in their correct places. You are still able to get your basics, such as writing utensils, school items (markers, crayons, pencil organizers/​cases, notebooks, etc.), paper, and ink/​toner for the printer. I was able to get some stickers, notepads, and clipboards (as they sell them individually, by 2s, or by 3s). The check-​out was a little slow, as the cashier wasn’t focusing on the number of items and almost missed half of my purchases! Plenty of parking in the shared plaza lot!
+limited selection of supplies
+slow check-​out

Great customer service and good selection of office chairs compared to Staples in Chantilly.

The shelves are sparsely stocked and utterly disorganized. I’ve gone in multiple times only to leave empty handed after not finding what I was looking for or not having a clue what the price was due to the chaotic merchandising of the store.
But the worst part is that, while I’ve rarely ever been asked for help, employees seem to find the time to linger nearby while you’re shopping. You can’t treat everyone like a thief, folks.

I went here to buy some notebooks and when I went to the register to pay for all of it, the cashier tried to sell me a box of wide ruled paper. I declined and he suddenly became extremely rude about it. After I had paid he said «The money you paid for these notebooks you could have bought a box of this paper». If I don’t want to buy the paper then I don’t want to buy the paper. Don’t be a dick about it. Never coming back here again.

I must give this Office Depot FIVE stars for quality AND customer service in the printing department. This is my go to place for printing: party invitations, favor bag tags, labels, and now a 20″ by 30″ poster.
First, the quality is Amazing!!! The colors are vivid and bright. Their printers can’t compare with the one I have at home. The poster is stunning. It looks like a professional advertisement from a department store!!!
Second they always have everything else I need: invitation kits, labels in all kinds of shapes and sizes, fancy paper, mounting boards, etc etc. No need to go to Michaels or elsewhere. I walk in with my USB and voila — all done!!!
Third and very important is the customer service, the guys know their stuff! They corrected some of my files before printing and gave clever suggestions. They were patient. I didn’t feel rushed. … A couple of times I have to wait while they help a customer in front of me … 20 minutes or so. But I trade that for the excellent service when it is my turn. I know I also think why they don’t put more people out and etc (I also enjoy the fast and stressful DC metro life) but sometimes I have to remember to have some patience…
Lastly the printing prices and everything in the store is very reasonable. In fact it often compares to the prices on
except you get to see the items in person and helped by real people.

My computer was acting slow so I went to Office Depot for computer support. They accidentally DELETED everything from my hard drive — ALL my programs, documents, pictures, emails, EVERYTHING.
This happened two weeks ago and they’re still «considering» whether or not to upload the programs they deleted!
DO NOT COME HERE FOR COMPUTER SUPPORT OR CUSTOMER SERVICE!!!
Update: After hassling with the managerial staff for over a month on them replacing the programs they deleted from my computer, their final answer: «NO! We will not replace the computer programs we deleted from your computer.»

I’ve been to this Office Depot a number of times over the years — to pick up all of the generic office supply stuff that one needs: pens and pencils, highlighters, a Label Maker, staples, tape, packing materials, on and on.
Today I stopped in to stock up on #10 and #6 ¾ mailing envelopes.
What is interesting about this location is it’s address. Years and years ago — across the street was a big discount members only club — named «The Price Club.» And so the whole address naming convention for the street/​plaza was set as «Price Club Plaza.»
Years later, Price Club would go out of business, or get bought out, or something — now it is a CostCo — and yet the name is still «Price Club Plaza!»