HOTMIXX Asphalt Paving

I hired this company to come out and pave my gravel driveway which is about 3300 Sq Ft, so it’s a fairly decent driveway, not a short one. They arrived within the described time I wanted them to show up so my wife could run out and run back before they showed up which worked out. They started by leveling out the gravel and getting it ready and all looked good. They laid out a string and marked a line in a couple different spots. At this point I’m thinking, great professional company. As they started to lay the asphalt they were laying it thick as we agreed on a 2.5 inch layer before being compacted, great. The issues starting to rise when they were tamping the edge at a 45 degree angle, this is where the job fell apart in my eyes. The actual paving of the drive way looks smooth and consistent, the edges on the other hand is a completely different story. There is no consistency to how they put down the «45 degree angle». You would think that the orange line that they sprayed on the gravel would be a good marker to use to keep the asphalt in line but instead they laid the asphalt along the edge of where they leveled the gravel which was all over the place and into the grass. If you look down the edge of either side of my driveway it looks like a wavy line, not just lightly but bad, it doesn’t looks smooth at all. I took a picture and sent it to the owner, Wayne, about having an issue with fit and finish. I never got a response but I did have Kevin and a couple crew members show back up at my door all up in arms about the job and full of attitude. I discussed with Kevin about the issues with the edge of the driveway and how inconsistent it looked and all he could tell me was, and these are his words, «looks like the edge of a driveway to me.» They went back to the truck and grabbed a torch and a rake, one of the guys asked for the tamper and Kevin said he didn’t have it, why would you show up at my door without the right equipment? I’ll give it to one of the crew members though; Kenny, passionate about his job it seems as he tried to fix the other guys mistakes as he understood that his mark was getting left on this driveway. I asked him why it turned out this way and he told me that he is only one person and that his crew is pretty lazy. Kenny also walked down the edge of the driveway shaking his head as he told me that they are supposed to clean up the edges to make it look nice and they didn’t. My wife is all upset and I’m pretty disappointed in the fit and finish of this job. You would think with all the experience that this company claims to have, I would have a nicely finished driveway rather than a crew that showed up and was in a hurry to get home rather to do the job right. Kind of makes you wonder, had they just spent a little extra time and effort to do it right, this review would have been about 15 words long. But I guess at the end of the day, you get what you pay for. If there is one positive thing that came out of this job, the transition from the garage and walkway are smooth. After some discussion about them coming back to fix the driveway, they did end up coming back and it looks like an improvement but nothing to write home about. Wayne, if you are reading this review, I think you need to reconsider who you have on staff, keep Kenny and hire people that are going to actually care about what they do rather than just make a paycheck. Funny thing, they just did the driveway across the street from me and they left a company sign and blocked off the driveway, two things they didn’t do for mine. Gives you an idea that they didn’t want to claim my driveway as their work, that should give you an idea about how it turned out. I can only recommend this company if you understand what you are getting out of the deal. If you want something that is more polished, spend the extra and go with a different company.

Can’t say enough good thing about them!!!
Pro: professional! Hard workers! Best price in town! Honest! Reliable! Perfectionist! The list can go on for the excellent workers and project estimators (Kevin and Mike. Yes, I did request second estimate since I see so many negative reviews)
Con: Bad.Bad.Bad receptionist!
1^st time: I make an appointment for Friday at 1 for the driveway quote. No one showed up. No phone calls. Nothing until I called them on Monday, and this is what Ashley told me: oh yeh he couldn’t make it on Friday. Do you want to reschedule? (that’s it! No apology!)
2^nd time: Ashley promised to call me back in a few second to let me know what time to expect the estimator, well, guess what? I didn’t hear anything from her until 3 weeks later!!! And this time she said: oh I’m sorry it’s slipped my mind. Do you still wants it done or not? I can get you an appointment but it’s up to you. (Wtf I don’t know who’s she but obviously she got her job secured… Such a careless person.)
Tip: don’t let the bad front desk people to get in the way. Hot Mixx crews are Excellent! You won’t be regret! You will need to do the follow up calls. I know it sounds odds but it’s well worth it! I got the same advice from my bff (she is VERY picky! For her to told me to call these guys again and again… I know they must be class A in results! And they are hands down the best and most polite workers I ever meet!
Will definitely use them again next year for the sealing job!!!
Thanks Hot Mixx for the outstanding work!!!
I will try to post before and after pictures so you can see Hot Mixx Magic.

Hotmixx’s Andrea is very responsive and on top of the job from start to end. She would talk to me after hours and weekends to fit our schedule. Our driveway is 400 ft long and we needed it done right away. They were very prompt and finished the job on time. The people are experienced and they helped us design the driveway for our needs. Very friendly to work with. The workers are nice too!

Almost May. Nothing has happened. This is a shell company. Address is fake; a temp office. No decision-​makers. I have opened a BBB complaint, called the regulators and have calls in to the Heavy Construction Contractors Association. Just getting started.