Fairfax Circle Shell

Was in a hurry to fit in my tight schedule. Stopped in for a State car inspection as it was on my way. I asked how long and he said 25 min. I was in and out in a little less time. Fast. Efficient. Done. $ 16.
Waiting area had a TV that was loud. Lots of snack and drink options for purchasing.

I worked with them on multiple inspections and oil changes for both my car and motorcycle. After observing them working on my vehicles, I’m really happy about the quality of work and price for the service.
Tip: bring the car in at 9am, they can always finish inspection/​oil change within 20 mins.

reasonable prices and decent people.

DO NOT TRUST THEM WITH YOUR CAR!
Too bad you can’t give a zero. I took my car in for an oil change and the state inspection. Before dropping it off I did a walk around, normally I take pictures. However I was in a hurry so I skipped this.
I asked for an estimate when I filled out the paperwork since I noticed that numbers were conspicuously absent. The quote he gave me was very vague but I understood that the range was 40 – 60. He said the car would be done in an hour, this was at 9:30. I told him I’d be back at one.
At 1:50 when I got back late, the first thing I noticed was that the car was still in the shop. The guy said he was finishing up and to head for the office to do the papers. There I was informed a blinker was out and taken back to the garage to see which one. He showed me the right side blinker, but all I saw were the three by two foot area of scratches. These weren’t even clear coat scratches some went down to the metal! I asked them about this because they were NOT there when I dropped the car off and the guy said ‘oh, they were there. You can wait in the office.’ At which point I stayed and took pictures. Seeing this he immediately pulled the car out of the garage. But I had no proof. So I went to pay.
At the register, to add insult to injury, the guy reaffirmed the scratches were there and insinuated that I didn’t notice. Excuse me! My car is my Baby! I would have noticed gauge marks running from the front bumper to the back door!!!
Now I’m so angry I’ll pay anything just to leave. Which is when I’m told that the quote this man gave me earlier is woefully short. It is 85 dollars and they charge for two hours of labor even though they said it would only take an hour.
DO NOT TRUST THEM WITH YOUR CAR!
They ought to pay for the body work! Or at least for the paint since I’m so broke I’m going to have to do the work myself.

In the area from out of town, picking up a friend at the Vienna Metro station, when our battery died. Called this service station as it appeared the closest that offered jump start service. I ended up canceling the jump as their guy was on his way, since a passerby could give us a jump. After the car was running, we headed to this station anyway as Del said he would give our battery a free check, and if need be could sell us a battery. Del is the best in customer service. SUPER FRIENDLY, nice, and seems to really care about his customers. We were blown away by his amazing customer service. The battery test revealed that battery was on its death bed. Not wanting to risk any more problems or ruin our night if the vehicle didn’t start again after dinner, we bought a new battery. Del and his staff installed the battery and made us comfortable in their waiting area, offering us free coffee and candies. I have never been happier writing a very positive review for a business that truly deserves it. If every business had the work ethic, positive attitude, and wonderful customer service like this station, the world would truly be a better place. Thank you Del. You deserve these compliments. Have a great holiday season and new year!

I was absolutely blown away by the quality of the service that I received at this Shell Station. Del (who seems to run the place) is not only an exceptional business man but a remarkable human being. He jump started my car and tested my battery and my alternator for free, offered to get me a new battery (and took the time to list all the options available) and he also offered to help with an unrelated body-​shop calamity that I am currently dealing with. I am going back tomorrow to consult with him further about the body-​shop issue as well as to pick up the new battery. I would gladly drive all the way from Washington DC for the exceptional quality service that I experienced here today. These guys restored my faith in the often-​shady car business. Kudos to you!

I had the bad luck of a flat tire, but the amazingly good luck of it happening right by this Shell station. I was having a horrible day, and ending it with a flat tire was enough to make me have a mental breakdown. It was after the garage itself closed, but it was my good fortune that Del was working behind the counter in the store part. I was trying not to cry (and failing miserably) when I went in to ask if he could change out my tire and put on a spare, because I have no idea how. Not only did he say he would, he ended up opening up the garage portion so he could try to fix my tire for me. Del has restored my faith in humanity, and I will now be a loyal customer of that Shell station.

I went in for an oil change because the price was cheap and I live very close. Everyone was really nice and I was taken care of immediately. There was an oriental mechanic there assigned to change the oil. While he was working on my car, one of the employees at the register came over and said it looks like I have an oil leak but they can’t look at it right now because they are busy. Finished my oil change, paid and left.
The next day, sure enough, there was a puddle of oil under the car. This time I took my car to my trusted mechanic in Chantilly. Upon inspection, it turned out the oil leak was due to the guy at Shell not putting the gasket on the filter. My mechanic put in the gasket and the leak was gone. Weird because one of the Shell employees said I had an oil leak before my oil change was done.
I should have taken the car to my trusted mechanic in the first place even if it was just an oil change. I won’t be coming back to Shell.

Ask for Shewan and he will take good care of you. They have reliable mechanics and won’t try to rip you a new one. I come here every once in awhile and things have majorly improved. Get it done! Check in and get 10% off service.