The Flower Cart

This business deserves even more stars. I recently moved to California and was unable to attend a family funeral in NJ. I spoke with «The Real Jennifer Lopez» at TFC and she was friendly, kind, warm, funny and very professional. I described to her the arrangement we wanted, utilizing a variety of flowers I saw on their website, and Jennifer informed me which were available in season, how they would look together, etc. She went beyond any typical interaction, to create the bouquet I’d imagined, and she took into account the timing of when new flowers would be delivered to her store that evening with my requested delivery time. Without me asking (of course,) my NJ family reported that the arrangement really was beautiful; I was happy that it truly had the peaceful and pretty feel I’d hoped to send.

This place very disappointed … I ordered flowers a while ago I pay for a bouquet of Roses they over price me it got delivered late and in addition to that it wasn’t what I pay for they sent me some stupid bouquet the wast premade already and the worse part it wasn’t even roses that’s fuck up!!! I will never get flower there again.

Lady at the counter was friendly and helpful, arranged a nice bouquet for us!

05÷12÷14 UPDATE — I just learned that Pia is no longer at The Flower Cart and I am updating my review to give The Flower Cart the 5 stars they deserve. Their arrangements are always so beautiful.
I’m giving this place a 3 not because they are horrible florists, I’ve ordered from them twice and they both came out exceptional, but because of the terrible experience I had with a lady from their staff, Pia. It was probably one of the worst experiences I’ve had in a retail setting, and I worked in retail for a couple of years.
I bought the $ 50 for $ 35 deal here on Unilocal last May for a flower arrangement I needed delivered. When I walked in, she (Pia) was finishing up an order for a customer that was in the store. She saw me and didn’t have a very pleasant look on her face. The customer she was helping left and it took her a while to acknowledge that I was there. When she finally «noticed» I was there, she gave me an attitude the entire time, like I was wasting her time by placing an order. When I was going to pay for my order with the voucher I purchased, see immediately said that she doesn’t know how to use it so she wasn’t going to apply it and was about to charge me an additional $ 45. Then I got pissed off. I asked for a manager, she said she was the only one there, so I had her call someone (I think she called the store owner). As she was dialing on her cell, she kept saying «well, she’s not going to pick up. I already know that» while rolling her eyes. To her surprise, the person she called picked up and instructed her on what to do. She gave me an even bigger attitude while doing this, probably because she was humiliated. She was by far the rudest person I’ve ever dealt with. The flowers still came out beautifully despite me horrendous experience with Pia. I’ve decided not to ever place an order through The Flower Cart if Pia’s around. I suggest you all do the same!

I ordered flowers for my grandma’s 80^th birthday and the flowers that arrived were not as described online. Additionally, certain flowers in the bouquet were dead and all of the orchids fell off the day after delivery, leaving only stems left in the bouquet. My grandma attempted to call The Flower Cart, but all they responded with was «i’m sorry», and hung up the phone after refusing to offer a replacement. You would think given the special occasion these flowers were ordered for, the customer service would have been more helpful. I would never order from here again.

I didn’t see the final product, but my mom said they were gorgeous, so hopefully she’s not just blowing smoke up my… I ordered what was listed online as a $ 65 arrangement, and it turned out to be $ 80 after delivery charges and whatever else. I guess I should’ve seen that coming. Sarah was very helpful over the phone and email to get the arrangement sent on Mother’s Day to my mom who lives near The Flower Cart. I much prefer to use a local shop any day over one of the nation-​wide sellers who probably just call this place and take an additional fee for themselves.