American Savings Bank – Ewa Branch

Just left the Kapolei branch the service and wait time was a one star so I left and drove to the Ewa beach branch to open a new account the atmosphere is better the tellers look pleasant and willing to help. There is no sign up sheet for those opening account so you need to speak to the teller and wait but at least the teller was friendly and asked if I needed help. Employees here are a lot more pleasant, especially Eden she was a big help for me and my mom, very friendly and patient.

What I’ve always like about ASB is their no non-​sense approach. I had an account with ASB growing up here in EB. I was sad when I closed upon moving to the mainland. When I came back, I went to the location there were at then but only found First Hawaiian. I needed to setup an acct quickly for online banking to take care of business. I was dishearten to see additional fees and minimums. I had payments to make and bit the bullet.
Then when I had the time I found the location of ASB and immediately went there to setup my acct. I was greeted warmly. I stated what I needed to do and was setup quickly. Later that night, I got into online banking with no problems and no worries about minimums and fees.
This is where i like to bank. Happy there are now some good eats in the strip mall they are in, especially Starbucks. The teller I most frequently get is Ewa. Yes, that really is her name. And, she’s wonderful to work with when I have to go in to deposit cash. When can we do that over the internet? Hmmmm

Wifey is always in and out super fast so I guess lines are super fast and tellers are super fast. that’s a good thing because this bradda is always on the go. time is money brah haha. new location looks so much nicer too.

It’s 9÷13÷15 2:50 pm, the service and people here are so nice but I’m placing a complaint because hours are 9a-​3p Saturday and Sunday’s and the place is closed when all I need to do was deposit a check so I could pay for my payment plan for school that is due. Disappointed. If you wanted to close earlier ASB, change your hours. Thanks. I’m not the only one who tried opening the door and was upset about this.

There always seems to a lot of people coming to this location, but the fast service helps a lot! I thought I would be there for at least 30 minutes but was only there for 5! The customer service is always really friendly and positive. One of my favorite locations of this bank for sure.

I used to live in the mainland and got spoiled by drive through bank transactions. And so when I found out that this ASB had drive through, I was so happy!
As a mom with two toddlers, there is no such thing as doing and errand «really quick». Like going to the store to pick up something or make a deposit. So this helped a lot.

The new Ewa American Savings Bank is located in the Laulani Center, right behind Starbucks. It boasts a two lane drive-​thru as a convenient banking option. The inside is clean and spacious. There are two lounge chairs and a table near the entrance if you need to do any waiting. So far, the tellers I’ve seen, have been friendly and welcoming to their customers and more than happy to help you find the right banking options available to fit your needs. Of course another big benefit, is that it’s just a few steps away from Starbucks!

Moved to the Laulani Village shopping center with Safeway, Ross, & Walgreens! They closed the old location by Longs/​Foodland, so I’m hoping they fill that spot with something cool. :D
I never went inside this location; however, I did use the drive through teller! I didn’t even know drive through tellers existed. I’ve seen drive through ATMs, but not bank drive throughs with a teller. Great for people like me who don’t want to park and stand in line. The security measures are similar to those of drive through pharmacies, with what I’m assuming is bullet proof glass and secure slide out drawers for you to send money/​deposit slips back and forth safely to the teller. You just ring the buzzer, and a teller comes to the window. There wasn’t a line when I went, and it’s definitely something I’ll be using from now on.

Their old Ewa branch closed down and this new branch is located conveniently in the new shopping center with Petco, Starbucks, Ross, Walgreens etc. They have a drive through, which I’m not sure if it is operating yet because the branch is so new. Always friendly service from the bank tellers.