Endless Travel

My experiences with this place are the exact reason why travel agencies are soon to be extinct!!! So enjoy the ride while it lasts… There are only 2 reasons that I can see to use a travel agent today: 1) you don’t know how to use the internet and 2) you don’t care about overpaying so you don’t have to do the work yourself (which I can respect).
I hate to write negative reviews, but I gave this place 2 chances, and I feel compelled.
In brief, if you want to get ripped off and hear unfulfilled promises then this is the place for you. My wife and I travel a lot and I like giving my business to local companies, which is what I tried to do here twice, but all they did is show me how worthless this place is. I will always continue to support local businesses, just not this one, and I’ll give my reasons why.
First, we were traveling to Hawaii, and I already picked out the flights and hotel, so I found this travel agency online and gave them my business instead of booking online. Sheryl gave me a price that was higher than what I found myself (this should have been my hint to run but I didn’t), so she matched the price I found and told me that she would «earn» my business by e-​mailing her «contact» at the hotel and «try» to get us an upgrade, no guarantees. So I trusted her and let her book my trip. When we got to Hawaii… SURPRISE…nobody at this hotel (including the manager) ever HEARD of her or received any sort of e-​mail. So I had to negotiate the upgrade myself, and got it for half price… maybe I should be a travel agent?! So much for the travel agency promise, which is what they sell you on, of «we’ll be there for you to help out». BS!!!
Fast forward to a week ago, stupid me decided to give them a second chance with our trip to Japan. I picked the flights I wanted and the hotels (so minimal work for agency) and was hoping to get a better price through the agency. Not only did it take them over a week to get back to me (I’m glad I didn’t hold my breath) while Sheryl was contacting her «wholesaler» for the hotel. What a bunch of BS!!! With her so-​called wholesaler her price was $ 2000…yes with 3 zeros… higher than what I found online!!! What’s even worse is when I confronted her about the price, she insulted my intelligence by asking me if I’m looking at the same flights/​hotel!!! What a nerve!!! I’m the one that gave you the flights and hotels!!! Hello! I understand that she needs to make money so she can take all of her trips, but this is a complete SCAM that she tried pulling on me! I feel bad for all the people who didn’t verify their prices that this agency ripped off over the years!
Earth to Endless Travel (and other agencies)…I know you’ve been in business for a while, but we have this thing called «internet» now, where a consumer can verify your prices, and thus see what you’re trying to do!!! I know that back in the days we had to listen and trust the travel agents (what a shame) since we had no access to the info ourselves, but those days are long gone!!! I hope this agency becomes as extinct as the dinosaurs with their DISHONEST and UNETHICAL practices!
I sincerely HOPE that not all travel agencies are like this one (although I doubt it), so if you really want to use an agent go for it… just do yourself a favor, DO NOT use this one or you’ll regret it.

I’ve used Cheryl to book 4 trips and every one has been amazing! Between trips to Europe, South America, Mexico and our upcoming honeymoon to the Dominican Republic, she’s made everything so easy. I trust her reviews and I know if there’s ever an issue she will be there to help out. Endless Travel is a great local business with great agents. I would recommend them to anyone!

Susan at Endless Travel helped us book our honeymoon in Kauai. She did an amazing job! We wanted a relaxing trip with some adventure and she set it all up perfectly. It was so nice to not have to worry about that aspect of planning while doing all the wedding planning. I would definitely recommend Endless Travel!