Fast, easy service. Offers deal at Harrold’s chicken shack next door if you show proof of purchase.
Rachel O.
Classificação do local: 1 Chicago, IL
Do not ever go to this store. I placed my order on Tuesday and prepaid. I was scheduled to pick it up at NOON on Thursday. Well, at 5 o’clock on Thursday… it was still not ready. Waited an HOUR inside the store before my order was finally«ready»… Even though it should have been ready 6 hours before then. Not one time did they apologize or even offer a reason for why my order was not ready. As for the actual arrangement… I was dissatisfied because they dipped the strawberries in semi sweet chocolate instead of white chocolate like I had requested. Even though I had just paid way too much for something that was entirely wrong, I was ready to go, because there was no way they would have fixed the mistake. While I waited I would say that about half of the people in there who were also picking up waited at least 30 – 90 minutes(because many people were there before me and still waiting after I left) for their preordered arrangement(they were not taking any new orders) and the other half of the people in there had come to find out where their orders that were supposed to be delivered(but didn’t show up) were. The staff was clearly overwhelmed and losing patience because all of the complaints coming there way. I have had a better experience with the Edible Arrangements in Orland — definitely go to that one instead!
Bobby S.
Classificação do local: 1 Chicago, IL
Spend your money elsewhere. I ordered an arrangement for valentine’s day to be delivered on the 14th after 12pm. When it wasn’t delivered by 9pm, I called. I was told it was being delivered that night. It never arrived. No phone call to tell me… nothing! The next day I called, and the lady said she’d check on it and call me back. After three hours with no return call, I called again. Again they said they’d call me back. They did call back, and I was told it would be delivered by 9:30pm. It was finally delivered at 10:20pm on the 15th! Unbelievable!