Trucks Plus

Sold me a F350 with a oil leak and blown head gasket and bent frame. STAY WAY!!!

I strongly advise anyone considering a new or used vehicle from this place of business to look somewhere else! I’m sure there are many who have had a good experience here but I can only go by my experience and it was not good at all.
First of all, if your credit is average to poor don’t even waste your time here. My wife and I have at best so-​so credit and the best interest rate they could do on a used car was 14.5%. After our horrible experience here we went to Carter Subaru in Shoreline and received an interest rate of 5.5%. Again, this is not the place to go if you have spotty credit.
Speaking of spotty, their communication is just that. There were times as we were going through the loan approval process where we didn’t receive any updates and would have to call them repeatedly to get any sort of update. At times we didn’t think they were all that interested in our business. As our loan was approved communication improved but too often we were left in the dark as to where our loan stood.
Lastly, and I don’t know if this is common here but when we were at Trucks Plus the car we were interested in and test drove was sold to another party while we were sitting in the office. My wife and I could actually hear the sales rep on the phone telling the buyer that he has a deal and the vehicle is theirs even though we were still contemplating the buy. I will say this sales rep’s boss who was with us was very very angry and profusely apologized but it was a total lack of professionalism, something I’ve never seen before in car sales. We drove up from Issaquah to Everett and it was a waste of our time and not only that but we felt a little humiliated as well.
As we left we were quite angry but it also turned out to be a blessing. We decided on a whim to drive to Carter Subaru and was treated exactly how you would want to be treated. We felt comfortable with everyone we dealt with and felt an honesty and a sense of professionalism that was utterly lacking at Trucks Plus. We are very happy that Trucks Plus sold the car we were interested in right in front of us because we ended up with a brand new car and a better overall deal. This review is for those who are considering Trucks Plus. You will probably be better off not wasting your time here.

This was the first place we stopped on a very cold, eventually snowy March morning on our quest to buy an SUV with a third row seat within our limited price range. I’d researched for MONTHS to narrow down the field and having done the car buying thing a time or two in the past, I knew what we were in for.
Dom approached us, fresh after surgery with a voice coming and going, and we told him exactly what we were looking for and exactly how much we had to spend. He showed us something that drove well, was in good shape, and only had a few minor issues. But — we wanted to make sure we’d shopped around, so we left and went to other lots. What a disaster! Not only were the salespeople at the other lots we visited terribly pushy, but they did not listen to our needs. One lot’s cars were in HORRIBLE condition on the inside, with strange smells, mold, dirt, etc. After a long, cold, very frustrating day, we went back to where we started.
Dom and the team worked hard to get our payments where we needed them to be, even after discovering an unexpected hiccup in our credit sitation, and agreed to fix some of the small issues we were unhappy with on the truck we’d test drove.
Although car buying is never necessarily a fun thing to do, Trucks Plus definitely went out of their way to make it as good as it could be. Their inventory is a little bit limited, but I highly recommend at least giving them a shot when in the market for a used vehicle. We love our truck and will go back when it’s time to upgrade the second vehicle as well.

Trucks Plus (Everett)… DO NOT GO HERE! They’re your typical used car salesman scam artists. I am so livid at them. I bought a 98′ Chevy Silverado here. First of all, they took out the bulb in the dash so that the «check engine» light doesn’t illuminate! I found this out the hard way… I went to register it for new tabs but the flippin’ catalytic converter is bad. That’s expensive, can’t pass smog either. Pretty shady. Also, I took it home, a few days later… it doesn’t start. Hmmm, bad fuel pump! The spark plugs are so old, they’re rusted (it should be customary for every lot to do basic oil changes/​tune ups). It looked clean until I had my mechanic check it out. But Adam, the salesman, told me that they have an in-​house mechanic to fix anything that goes wrong at cost… I didn’t get that in writing, big mistake. Second of all, they don’t return your phone calls. I had to call and call and call over and over again and everybody was too busy to just simply give me a quote. When it got to the point that I called every ten minutes (after 2 weeks of attempts), they finally got the message, but it turned into a yelling-​match. They were rude, unhelpful, lied about everything they promised me… if you’re at all violent, do NOT go here, you will strangle one of these fat salesman, I’m telling you! Lastly, the financing guy told me that it was MANDATORY to get G.A.P. insurance ($ 300). I soon found out from a friend that G.A.P. is optional. Stay away! I feel ripped off. I bought this truck to replace a junky car that needed too much work… but now I have 2 pieces of heaps sitting in my driveway! «Thank You Trucks Plus», you turned my headache into a chronic migrane!!! Oh by the way, the Lemmon Law only applies to new vehicles.

My fiancé and I had done our research and knew the kind of vehicle we were looking for was at Trucks Plus. We were approached by Adam within 5 minutes of arriving and he was cool, readily available and NON-​suffocating for the duration of our time there.
The interior appearance of most of the SUV’s we looked at was mediocre at best. Most of them had mold inside (visible, giant spores on the seat belts and floorboards), holes in middle consoles, hanging interior lights, nasty smells and were overall in very dirty condition. The mold in particular was shrugged off as ‘normal’ and blamed on the fact that some of these vehicles sit on the lot for year/​s or more in rainy, wet conditions but as bad as it was — you’d seriously think someone would pay a little more attention and clean that crap off at least a few times a year, BLEH. It’s such a turn off and for the life of me I can’t imagine being responsible for that kind of presentation.
Maybe we got lucky but the one we ultimately chose for ourselves was nearly immaculate and in excellent condition both inside and out (stains on the drivers side seat belt the only exception). It drove well, had some fantastic add-​ons, wheels and tires were good and the engine was spotless. Think that’s more attributed to the care of the previous owner, though.
Spent several hours putting Adam through the ringer with some unexpected financial bumps but it worked out in the end and we drove away satisfied with the overall experience.
The reason for 3 stars: the mold and overall interior condition of the vehicles on this lot may not have affected us personally, but really, it was so gross and is just bad for business; the engine light came on on our vehicle the day after we drove off the lot. Yes, with a used car lot who offers no maintenance record or warranty of any kind this can be expected but again, total turn-​off. Including routine maintenance at a local dealership such as oil change and tune-​up, the repairs (broken starter coil) ran about 2K to fix; and lastly– our rig was missing a navigation button and the magazine for the disc changer. While yes, it seems menial and cheap to replace in the overall prospective, we WERE promised replacements and that never came through, even after having been called and told they were ordered and on their way. Shrug.

they will rip u off dont go they will no joke

I bought a 2003 Lexus RX300. It was listed at a good price, the car is in excellent condition, and the buying process was straightforward and fast. I had a short time before my bank was closing and they worked with me to make sure I could get to the bank in time to get the money to buy the car. I would buy from them again if they had what I was looking for.

These guys are scam artist and rude. I traded in my vehicle that was worth more then the truck I bought but took payments on to build my credit. After a month they said they cancelled my loan, repoed my new truck and demanded payment in full. When I called and tried to get questions answered the guy told me to fuck off, repeatedly and hung up on me.

I had been looking to purchase a new car for weeks with no luck. A friend referred me to Trucks Plus in Everett. Tons of cars to choose from, friendly knowledgeable staff, who got me financed out and the door in no time. Thank you Trucks Plus