Kipo’s Laundromat

First of all, this place is way expensive. Way higher priced than I’ve seen any where else. Second, even though the place is dead and there are plenty of open washers and dryers, the staff feel free to remove your clothes from the machines and toss them in a metal bin. This might not bother most people but I HATE when other people touch my laundry lol I’m weird like that. Third, the people that work there might be the most IGNORANT and RUDE staff I’ve ever encountered. One instance (the last one I’ll put up with as there have been many), the coin machine would not accept the last dollar I put in. It just kept spitting it back out at me so I politely explained the situation to the man working at the time. I asked him if he could give me four quarters for my dollar setting that his machine was broken. He REFUSED! He absolutely would not listen to me and refused to give me the change. In pissed now because I spend a lot of money in there just to have my clothes moved all around, clothes missing, and an unbelievable attitude from most of the staff when encountering problems in there. They refuse to help, pretend they don’t understand/​speak English, then talk trash about you in Spanish because they are so ignorant that they don’t think you can understand them. While I am not fluent in Spanish, I know enough to get by so yes, I fully understand what you are saying about me… DON’T WASTE YOUR TIME/​MONEY!!! If I could give negative stars I would!

Doesn’t even deserve one star. They do not use hot water but don’t tell you that even though there is the option to do so. Also the most expensive laundromat I have ever been to. Stay away.

I will never come back to this laundromat again. The owner, or whoever was working Friday morning, is absolutely rude and unprofessional.
We had 4 dryers running at the same time, each had 4 quarters worth of time in them, 28 minutes. Towels, my clothes, bed sheets with comforter & pillow cases & then a dryer with my 5 month olds clothes.
When the dryers stopped everything was piping hot and dry, except the dryer with my daughters clothes. My mother, who was visiting for a few days, went to get the woman who was working there to let her know that the dryer wasn’t working properly.
The woman would not let us explain and kept telling us that we needed to put «5 or 6 quarters to dry.» After trying to explain to her that each dryer had the same amount of time in it she decided to walk away completely in the middle of us talking.
I was pretty appalled by her being so rude and quite frankly I was pissed off. So I went to her in the office and proceeded to question the way she is running this business. We are trying to tell her that the dryer is not working and her solution is to put an additional 5 or 6 quarters in it.
She then got an attitude with me and I told her I’d like my dollar to be refunded because I have damp clothes. She took a dollar out of the register and tried to shove it at me then began to speak in Spanish to some people who were in the laundromat. I told her she should speak English if she has a problem with me, talk to me about it. The next thing I know she starts calling me stupid.
Her behavior was ridiculous, even though it was a dollar she should have acknowledged the fact that her machine was clearly not working properly and gladly refunded me.
I decided to take my damp clothes elsewhere to dry because I wasn’t going to continue to entertain nor stay in the presence of her rudeness.