Walgreens

never again. pulled up 15 year old closed account for my refills, wanted to enter my current insurance on that account then delete it after I filled them, then made me wait 45 minutes behind newer customers until they helped them, before fixing their mistake! ugh.

I came here the first time to check out the building design, but I keep coming back because the staff is warm and friendly. Sometimes it is busy, but the employees are helpful and significantly better than other stores I have frequented. I was there on an extremely hot day in the summer and the store was only a little warm. Impressive!

When I first began to use their pharmacy service (since the rebuilding) I would have originally given it one star. The pharmacists were indifferent, unfriendly, and borderline hostile. If there was an issue with a prescription, I wouldn’t find out about it until pickup. No apologies and never a smile. Since then, the head pharmacist (Ted) has single handedly changed my opinion of the pharmacy department at that location going above and beyond to keep me informed. However, when it comes to the front checkout, I have never experienced such inefficient and slow service. Typically, the line is 10 people deep. While the cashier is very friendly, it may take an hour just to get to her.

Feels stupid even writing a review for a Walgreen’s since everyone sort of knows what to expect. This location is redone a very nice, but for some reason there is always a 10 person line at checkout and one cashier. They can’t seem to get their staffing together, which is a shame for such a pretty store.

I used in-​store pickup of a web order. I ordered five items online:
two were incorrectly filled, including a 100oz Tide being filled with a 50 oz Tide. Really?
And one product I ordered, which I was subsequently told was out of stock — I found that exact product on the store shelf. But was it in my bag? No.
This would be a good experience for someone who’s been practicing anger management and wants to test his/​her ability to work with a frustrating situation.

Eco-​friendly location which I love. The merchandise is normally Fully stocked. My only gripe is it must be written on my forehead that employees gotta gripe. I didn’t even complain about the wait to check out but that didn’t stop the sitting employee from complaining that her manager didn’t staff enough employees for a Saturday. Emphasis was placed on Saturday. I didn’t stop in the be your therapist so keep all that to yourself or in the break room.

It’s wonderful that this place is so green, but it has the worst customer service ever! Takes forever to check out. The lady that sits on her behind at the counter moves terribly slow. I wait longer than necessary every time. And their bathroom is beyond unsanitary! It is totally disgusting every time I use it. You would think a business that promotes good health would clean their bathrooms at least once a week. Dirty toilets, toilet paper & used feminine products all over the floor, and no soap and paper towels the last 3 times I’ve been in there. So gross!!!

This is a very nice Walgreens. It is an innovative location that displays state-​of-​the-​art sustainable technology, including wind power, solar panels, geothermal heating, and more. The current building seems smaller than the previous building, but it is much cleaner, brighter, and easier to navigate. I primarily use Walgreens as my pharmacy and the pharmacy staff is very kind and professional. Theodore runs a very good operation. They fill prescriptions fast and make pick up easy. I like the ability to bypass the line to pick up my prescriptions by using their computers. I also like the health services they offer here and I have gotten several vaccinations here. This is much more convenient than traveling to my physician. The only complaints I have are the short hours of the pharmacy. The pharmacy is not 24 hours, but I do understand that this is Evanston. However, there have been late night/​early morning emergency room visits that have necessitated traveling to a pharmacy that is further away to get my prescriptions filled. I have also had trouble with an online merchandise order that consumed a substantial amount of time when the staff did not understand how to complete an online order. I had to stand at the front desk for more than one half hour while I was sick, waiting for them to figure something out. They ended up just letting me leave with the merchandise when it was clear that I had already paid for it. All in all, they offer basic necessities and some other products. They are just a 15 or so minute walk from my house and they are located within close proximity to the South Blvd and Main St Purple Line stations and the Evanston-​Main St Metra station. Parking is always plentiful and the drive-​thru pharmacy is quick and easy.

Great location. Good upgrades. Friendly staff and good selection of items in a pinch. Pharmacy could be nicer but they are efficient. Overall great.

It’s big, bright and kinda lousy.
At first I loved this place– they have so many more products than they used to but it’s the staff. I recently just wanted to buy my stuff and leave but the cashier wanted to chat/​took forever to scan everything. There was a long line behind me and I had a car waiting– I even told the cashier that! But it took me f o r e v e r.

Worst pharmacy service I’ve ever experienced. Refills ordered days in advance are never ready on time. On my last visit, I came to pick up a refill placed 3 days prior just to find out that it is out of stock. And it won’t be available until following week. This is a medicine I take daily. I wish I was contacted prior so I could get it from a different pharmacy. No one cared.

I used to live right around the corner from this Walgreens so it was my normal stopping grounds for everyday necessities.
It’s a very clean store and the staff is quite friendly. The «green» stuff is great, but I’m not sure that it has really affected the consumer much.
It’s a convenience store, so prices are higher than you would see at most grocery stores. It seems that they have more selection than they used to but in the year it took to build, I have forgotten what the selection was like in the old one. Beer/​alcohol selection is better than I would have expected.
Sadly I won’t come to this one much anymore since I moved across town. Womp.

Geothermal heating! Wind turbines! Electric-​car chargers! Very cool to have this model green outlet so close by – but its inside stock doesn’t live up to the exterior promise. Too much shelf space devoted to candy and such, when I’d rather see more meal-​worthy groceries, useful sundries and maybe some more upscale grooming-​type things. But on the plus side, they carry booze, which in dryish Evanston can never be assumed of a Walgreens. They have also sort of improved the parking flow by adding a couple of driveways, but still, the parking is sometimes tight.

Walgreens is a drug store chain and this one, while innovative in its design, is still merely one of those stores.
Net Zero means the amount of energy you or your business consumes is offset by the amount saved or created by you, arriving at a balance of zero or less. This Walgreens has achieved that by an innovative roof design that maximizes the square footage exposed for solar electrical generation, LEED «Platinum» level architectural and systems design amenities, and two vertical, wind turbines spinning in the parking lot.
That roof design and housing for the systems makes for a building that appears to be 3-​stories tall. But inside, it’s essentially a single-​story Walgreens store. The upper floor systems are visible through a large glass wall. The geo-​thermal systems in the deep basement are not visible to regular patrons. Previous displaced tenants of the former property have been accommodated in the plaza this large store anchors. All an excellent example of good citizen property development and management.

What an upgrade! The new net-​zero store is such a thing of beauty. The old place looked like a drug store, but this reincarnation is so sleek. They’ve added more parking to the lot, and have a few chargers for your electric car right by the front entrance. The refrigerated space is much larger, and the airy and bright shopping experience is far more pleasant than it was before. Still a few organization kinks to iron out as they opening just recently, but once things are running smoothly, I think the neighbors will love having this store here.

Your construction project is taking forever, making parking a nightmare in the plaza, and essentially killing my soul!
Also, I desperately needed an ice-​scraper for my car one time, and the only color you had was pink. Now I have a pink ice-​scraper!
Make me change this review to 5 stars by being the best Walgreens there ever was. After you build the new store and open, that is…

This is the most incompetent pharmacy I’ve ever used. Every time I show up to pick up a prescription, there’s an issue such as «the insurance didn’t go through» or the «we’re out of stock on that and assumed you could wait until tomorrow at 2pm» (umm, no, not when it’s a rescue inhaler for asthma). The kicker was when I filled an antibiotic prescription for my child here. They never mentioned that it needed to be refrigerated. You’d think this would be an important piece of information since most medications are not refrigerated. Yes, the information sheet, written in 8 point font, did say to refrigerate it — somewhere in the 11^th paragraph. Can’t they spring for some orange stickers that say «Refrigerate» on them? I am so angry that I’ve been giving my kid ineffective medication for the past 4 days. I will never, ever fill another prescription here again.

This is my local everything store located in a small mall in the neighborhood. The reason I felt it worthwhile of a review is because the customer service here is surprisingly good for a Walgreens. In particular, I have always had helpful interactions with staff at the back of the store in the photography section. First, they have always been very accommodating regarding photo orders. Additionally, they can take care of other matters there and have been helpful in other domains as well (such as dealing with an expired drink and finding something suitable to replace it). I usually find such stores to be mediocre at best and tend to go to them only with last-​minute emergencies. However, this store is pleasant enough with a helpful staff that I’ve started going there more regularly for basic food and drink items as well.