Rolf’s Auto Care

I have been having my vehicle serviced at Rolf’s for approximately seven years. They have always been honest about my car’s service needs, and the customer service is excellent. A colleague from work told me about Rolf’s about seven years ago and I have been taking my vehicle there for servicing ever since. I trust the people at Rolf’s to tell me the truth about what my vehicle needs, and I have always been happy with the care of my car. I can’t say enough good things about this place!

Very honest and trustworthy guys there (David & George). Fixed my Mercedes mirror for $ 1000 less than what the dealership was wanting to charge me. It’s mechanics like this that restore my faith in humanity to provide a great service at a great price!

We first brought our Toyota here in 2009. We had taken it to the dealer for a service and they wanted us to put over $ 4,000 into the vehicle. We brought it to Rolf’s for a service and inspection. None of the work the dealer claimed we needed was necessary. Yes, the labor costs might be higher and they charge for diagnostics, but their honesty completely offsets this and saves money in the long run. They are great at giving a «heads up» on work as well… ie the back brakes will need to be replaced in the next six months. I appreciate their honesty and highly recommend them.

Honest and thorough — that’s what you get at Rolf’s.
I have been taking my 98 BMW and 2000 Audi there for years and they fix only what is needed, giving you the nuance of what is absolutely needed vs. what is nice to do. This is very valuable for me and it is what I’m missing from dealerships. Case in point — my daughter has a Toyota where the dealership quoted a $ 1K repair that I thought was too high, took it to Rolf’s and they fixed it for $ 30. It does not always work that way, but I know I can trust Rolf.

Rolf’s has effectively serviced my 2003 BMW three times in the past year. Other reviewers have claimed they are expensive but I found they were over 10% cheaper than a BMW dealership on a valve cover replacement. They are willing to drive me home when I drop my car off for a repair, then pick me up after it’s complete — this saves me time and effort to get to them. I will be using them again and again for my beloved vintage Beemer.

I’ve used Rolf’s several times for routine maintenance and also for more extensive repairs. This has got to be the most professional auto repair business I’ve ever patronized. They are thorough, they give accurate estimates; actually they came in lower than the estimate at least two or three times and the repair work is first rate.
They’re definitely on the pricier side. You’ve got to pay for a diagnostic up front. They’re very thorough and, as one person mentioned in another review, even if you decide not use them for all the repairs, the comprehensive diagnostic work is worth the money.
They can handle complex jobs and simple jobs. The shop is orderly and immaculate, always a good sign.

Haha, se my review of T&H Auto! This place rocks!
I’m a 8^th time SAAB owner and I used to go to Loch Frew at Frew Enterprises in DesPlaines. It’s like a dental office. Lab coats, all your parts shown and offered at the end. I moved to Evanston and I guess the logical choice would be Peterson Automotive, one time partner of Peterson Frew. reviews are mixed, it’s a hassle to get to.
So off to Rolf’s. Not exactly lab coats, but friendly, and efficient with my time and money. Found a trouble quickly. Did a lot of maintenance work for a good price. 8x the work of T&H Auto, only 2x the cost. And no jerking around.

We’re big fans of Rolf’s. I started bringing my car here in 2003, after a place over on Chicago Avenue told me I needed a new clutch and a few other things ($ 1000+ of work on my 20+ year old toyota station wagon that I bought for $ 700). I took it over to Rolf’s and they did something magical for only $ 100 and it worked good as new.
Since then we have brought our Volvo to Rolf’s and have never had a problem. They let us know what work is essential and what is not, and we know we can trust them.
Yes, they can be expensive. But, that is totally offset by their competence and honesty, and we’ve saved money in the long run.

Rolf’s is over-​priced as they always charge almost and hour for «diagnostics». The last time I had my BMW in for service, they were unable to find a tire leak (which a Mobile gas station could easily do) and then proceeded to install directional tires the wrong way. While they didn’t try to sell me any work I didn’t need, I discount the competency of this shop. I’ve also called for quotes for known issues with my car and had estimates that were consistently $ 100s higher than other shops. If you have an import, go to Chicago Import Service in Lincoln Park for far better service at a better price.

Terrific place. Clean waiting area with table and wireless access, so I could wait it out and remain productive. Employees are friendly, efficient, and knowledgeable. They are honest and have an excellent reputation among other shops — which counts for a lot.

I’ve been using Rolf’s for 14 years, with occasional trials with other indie mechanics. I always go back to Rolf’s. They’re a bit pricier than most mechanics but they are 100% trustworthy. They diagnose, explain and prioritize the work my cars needed, so I can wait on noncritical work if my budget is tight. They give me a written estimate and, if a repair isn’t as extensive as originally thought, they charge for the lesser repair. They explain everything before and after the repairs. I consider them the gold standard for car repair!

I’ve been taking my Toyota here for a little over two years and took a Mazda there before that. They’re honest, thorough, and competent. They are somewhat expensive per hour of work, though. But if you’re willing to pay a bit more for service you can trust, they are a good choice.

This guy I knew told me I should go there if I was tired of being screwed over. (My car was constantly needing fixing. Grant it, it’s from ’96 and has 130,000 miles on it but still…)
So I go to Rolf’s. First of all, they are kind of expensive, but if you want a thorough run-​down on your vehicle, it’s worth it!
Their hours are meh… but they’re goofd enough, they know they only have to be open when it works for them, so more power to them.
They’re really friendly, really honest, and they show you what’s wrong. They’ll tell you what you can put off, and what needs to be done now. You can bring in your own parts, even.
On top of that?
When I get my car back, it doesn’t even feel like my car anymore, it feels like some super-​sweet smooth-​drivin’ ride.
Go here, get diagnosed, and then choose from there. When you’re tired of getting jerked around, they’ll at least be honest.

Just used these guys for the first time, to perform a 30,000 preventative maintenance check on my Mazda. While they were friendly & responsive enough, this was offset by:
1) Won’t take payment over the phone, which is a pain in the arse for those of us that actually work & can’t get there by 5:30. I now have to get there at 8:00 in the morning & get in late to work
2) Wanted to charge me ~$ 70 for 3 wiper blades. This included their labor (what, like 5 minutes!?), but come on!

When I owned my BMW, these guys always took care of me. Honest and thorough. My brother uses this repair shop too. When I mentioned that Perillo didn’t wash my car after an expensive repair like I thought they should, Rolfs picked up the ball and always washed/​vacuumed my car. They’re great — for foreign cars, esp. BMWs.