Premier Motorwerks

The customer service here is amazing. They’ve really gone over and above to help us get our cars to the level they need to be for our business and personal use. Every time we come back for a new job, they always do it with a smile and are genuinely engaged about our needs. They treat us like family and we truly appreciate their hospitality.

I have taken my car to Premier several times for oil changes and other car troubles. They are professional and courteous. I do not know much about cars but they have been fair on their prices and the turnaround time is impressive. I would not take my car anywhere else. Francisco is great at what he does. I definitely recommend these guys.

Fixed a sensor issue no one could figure out! Not even GM. Adil and Francisco are great to deal with. Quick and fast oil changes.

Absolutely Awesome work for any of your modified car needs! I needed some tires a while back and they got me hooked up quickly! I also went here for an alignment after a track day and they took great care of me. I definetely recommend them for any car needs. Thanks again guys!

If you want a good, reputable, and professional shop to service your vehicle, do NOT bring your vehicle to Premier Motorwerks.
I brought my 2005 Audi S4 to Premier Motorwerks in Skokie on Friday, 8−29−14, to have 2 new front axles installed. During the installation, I was informed that the shop had damaged the front left lower control arm, and tried charging me $ 160 for the part. After speaking to the shop manager, we resolved the issue by only charging me a third of the parts price (if they damaged it, should they not be liable for the entire price of the part? That’s another story). After about an hour, the vehicle was returned to me. After driving for about 8 – 10 miles, I heard a loud clunk that came from the front left side of the vehicle. Upon inspection, I noticed that the front lower left control arm that was just installed had become loose and disconnected from the wheel hub, rendering the car immovable, and stuck in the middle of the street. After waiting about 5 hours, the vehicle was finally picked up by a towing company (which by the way, the shop refuses to reimburse me for the towing fees). The following morning, the vehicle was dropped off at Premier Motorwerks so that they can assess the damages and repair the vehicle.
After about a week I was given an update on the vehicle. I was informed by the shop manager (Francisco) that the vehicle had been sent to a body shop to repair the front left fender and the bumper. I was told that they were waiting for new parts to arrive (new front left lower control arm, new front left axle), and that the wheel that was damaged had been sent to Wheels of America to be refinished. A few days later, I was told by Francisco that Wheels of America had damaged the tire while trying to mount it on the wheel, and that I had to wait for a new tire to arrive. Ok, no problem. A week passes and the new tire still had not arrived, but I was informed by Francisco that all the parts have arrived and have been installed, and was just awaiting a new tire to arrive. The following day I called to check on the status of the new tire, and I was told that they cannot locate the tire brand that was originally on the vehicle, and that they would try and obtain a tire with the same specifications and tread pattern that I can use until the original tire arrives.
I finally pick up the vehicle on Tuesday, 9−16−14. Upon inspection, I noticed that the rear bumper now had dents, which were covered up with mismatched paint (I found it odd that the vehicle was parked in reverse into one of the service bays when I arrived at the shop — but I digress). Upon further inspection, I noticed more damages to the vehicle that were not there when the vehicle was dropped off by the tow company. The damages are:
–Dents on the rear bumper — left side.
–Both wheels on the right side had curb rashes (mind you, these are brand new wheels purchased only a few months prior, which were mounted and balanced and installed by Premier Motorwerks).
–Front bumper is misaligned (brand new bumper installed in May by another shop).
–Front lower splitter on the bumper was cracked in the middle (this was brand new — installed in May by another shop. Part was ordered from Germany, which took over 4 months to arrive — $ 400 for this part alone).
–Cracked front lower grill on the front bumper.
I spoke to Francisco, the shop manager, who stated that he will speak to the shop owner, Adil Sunny Raja, in regards to repairing these damages that were not there before.
The following day (9−17−14), I spoke to the shop owner who stated that they are not responsible for these damages. I was informed by the shop owner that they are not responsible for any damages incurred while the vehicle is in their possession. He also stated that the vehicle already had these damages prior to them working on it on 8−29−14, which to me is quite insulting, for the vehicle was in near perfect condition (body wise) prior to them taking it on 8−30−14. I was directed by the shop owner to contact the towing company to have them repair the damages. I spoke to the manager at North Shore Towing and was informed that even if the tow truck had damaged these things on the vehicle, it is the shops responsibility to repair the damages, for they are the ones that did the work that caused the damages to begin with. He also stated that the tow vehicle operator, Mike, is VERY careful when he tows vehicles, and if needed, he can have Mike attest/​be a witness to verify my claims that these damages were not on there before.
After speaking to the tow company, I decided to head to Premier Motorwerks to obtain a copy of the list of parts that were replaced, which was not given to me when the vehicle was picked up on 9 – 16. I was told by Francisco that he cannot provide me with a copy, and that anything that I needed had to be taken care of the shop owner, who had left for the day.
So, as it stands, I have a

Took my car in for what seemed to be a simple repair. My car has less than 50k on it and I was told it needed a water pump and a bracket I authorized them to do the work. A week later they call me saying my car won’t start and needs a engine and don’t do this type of repair. Now keep in mind I drove it in. I had the car towed into Honda where they told my the mechanic who installed the parts did not install the crankshaft pulley correctly and caused damage to the oil pump and also bent valves in the cylinder head. So obviously frustrated I called premier auto repair back and explained what happened and was told by Sunny to tow the car back and they would fix it. Now this coming after they told me they don’t do this kind of repairs. So being that they are the ones that caused this whole fiasco I wasn’t going to let them touch my car again. Two weeks later and $ 3400.00 poorer I finally got the car back from Honda with documents to prove there neglect. I gave them the opportunity several times to make it right but they decided to take the hard road. So now the next step is an attorney and a lawsuit. Icing on the cake is that Honda told us that the water pump bolts are known to come loose on this particular vehicle and there was a recall issued on it. Not only did they damage my car they were trying to scam me the whole time. I never go to places like this it happened that I was at Home Depot across the street and my car was making a noise so I had them look at it. Big mistake stay away by all means!!!