CVS Pharmacy

This is the worst company and doesn’t bear the inventory to be properly addressed as a «pharmacy.» CVS pharmacy has few choices at high prices with mean at worst (and incompetent at best) staff. I have found the same products elsewhere at 50% of the CVS price (or better prices). It’s a shame that Walgreens doesn’t move in across the street and put them out of business.

Convenient location does not compensate for the frequent lack of common medications at this poorly run store.

Pharmacy staff rude. Especially Jordan.

I get great prices by shopping with monthly coupons and find the general/​consumer part of the store staff lovely and helpful. A few of them truly brighten your day. However I am writing because with rare exception, the pharmacy staff is overtaxed, impatient and, frankly, downright rude. There seems to be a morale problem in that department that I think the store needs to be aware of and address. I’ve never been to a pharmacy where the pharmacy staff is so consistently discourteous and uncaring. I really hope they find out what the issue is that makes their staff so unhappy and address it.

Prices are to be expected for a typical Walgreens/​CVS type store. Good selection. Aisles are a bit narrow, so if you are big and carry a backpack like me you may have some trouble when others head down the aisle.
They lean heavily on the automated registers here, so if you have a lot of stuff, you may have to wait awhile for a register occasionally. I come here quite frequently, and what happens too often is that as soon as any type of problem hits the line slows to a crawl, (i.e problems with coupons, confused customer, malfunctioning automated checkout ETC). The employees get a panicked look on their faces, and will frequently huddle up behind a register trying to fix one person’s problem whilst seven others wait needlessly. Calls for help over the intercom often go unheeded. Why not open a second register instead? Employees are polite and friendly, if not exactly schooled in keeping the line moving.
Did I mention the automated checkout? It is neither fast nor efficient. It is also easily confused. Take an item off the scale? MELTDOWN! Now you must wait for an employee to clear you. It’s only saving grace is that it saves the company’s bean counters money. Otherwise it fails at every key metric of its job.

Always overpriced, often under stocked. But as a college student who can’t drive and doesn’t want to take the bus to target all the time, it’s an essential part of life, like it or not. Be careful to check the price of each item – it may even be cheaper at whole foods (say what?!) down the street!

A very average (and overpriced) CVS with below average service. I often see people who work there just standing around, but have had a decent experience talking with the pharmacists. Can’t beat the location though.
Make sure you say hello to one of the «spare some change?» folks parked outside, who by the way, will ask you both on the way in AND on the way out. Pay attention, you already asked me! That’s OK. Just like this CVS, it’s all fairly unmemorable.

This CVS location is a bit below average but is always super crowded due to its prime location and monopoly on downtown Evanston convenience stores. It’s highlight is its location and the fact that in a pinch it has what you are looking for but other than that I would prefer to go elsewhere if I need something.
The prices here are pretty high — I usually find that full prices cosmetic or household items are $ 2-​$ 3 more than at Target or on Amazon. Even the grocery items are typically cheaper at Jewel Osco. The selection is often picked over too so if you’re super brand loyal it might be tough to get everything you want.
Lines to checkout are usually pretty long — self checkout is definitely faster but it can be a several minute wait to checkout. Service is ok — some sales people are good and others seem completely disinterested in helping.

This has been my pharmacy for 4 & ½ years, used to love them. Now it is like pulling teeth to get them to deliver & they have gotten significantly less polite; sometimes verging on rude.
The one plus, the man who does their deliveries couldn’t be nicer or more helpful, unfortunately he doesn’t call the shots!
My meds are getting delivered so close to my running out of them, plus the incredible hassle it has become, I am seriously thinking of switching drugstores.
Nothing I have tried to impress upon them re: how much I hate the way they’ve changed has made a dent. That they are making many $ 1000’s monthly from me doesn’t seem to mean much to them but, it does to me. I think it’s time to admit a lost cause.
Bye 1711 Sherman Ave.

Cashier was so nice! knew I was a college student looking for cheap dorm stuff. help me price check and give evaluation of each object. Exterior of building needs more store windows for natural light.
I bought one of everything from the travel size area. waiting for my stuff to arrive from LA through UPS. good pit stop and cheaper than the NU campus bookstore. clean and the staff always goes out of their way to make sure we are doing well. They also make sure we know what to look for. Thanks!

This CVS is pretty good in terms of location. It is located within walking distance of almost anywhere in downtown that you might be when you realize that you need to purchase something.
The major problem, however, comes with the staff. There always seems to be an employee standing next to the self checkout trying to explain how to use it. Why would someone use self checkout if they don’t know how to use it? The employee doesn’t even wait to see if the customer actually needs assistance; they just immediately run over and begin barking orders.
Overall, this CVS is one of the most convenient store in terms of location and ease of access, but it is horrible when employees are added into the equation. This doesn’t necessarily keep me from shopping there, but I would prefer I different convenience store if the option presents itself.

Very convenient location, not too busy with quick and easy customer service. It’s great for those who just want to go in and out. Highly recommended for those individuals on the go.

WARNING — Their pharm staff messed up my RX. Do not trust them with your RX.
When I tried to complain I was told «call the 800 number or go online».
Seriously — this place is BAD.

Awkward staff tension whenever I go in the store.

What is it with CVSs and their pharmacies? Super slow service just to fill a prescription with pharmacy techs that lack any customer service skills whatsoever.

My review is for the pharmacy.
I am in here like a pharma-​holic for all sorts of stuff. Everyone is always very efficient, and I have seen the staff realllly have to pick their battles with everything from batty caregivers, to desperate refill seekers, to people at the wrong location and going off because they didn’t know they called, gosh, who knows, Vernon Hills? They are never out of my meds, and even with crazy long lines full of every sort of human imaginable, they keep their cool and keep the line moving. I have been to other pharmacies without this volume where I have been asked to come back in an hour or two, for no apparent reason.
Love ya, CVS. Or as my young child pronounces it, «Cuhvs.»
Taking off a star for the beggars and smokers in front. Not wild about them any time, but especially when I am going in because I am hoarse and miserable, or with a young child, or any other inconvenient time. I’d rather not be asked for cash at the revolving door, but perhaps the store can’t help it if Cat Man finds it profitable and won’t leave.

Clean, friendly staff, nice location. The only problem I had here is the energy drink I was buying was not very cold. It seems like most drinks in it were a little warm. Need to crank that thing up!

This is a small CVS really close to Northwestern. Of course it’s pricey! But the staff are helpful, and they do a good job of combining personal care products, pharmacy and a convenience store in one place. I love the photo printing machine, and the self-​checkout works well.

Generally way overpriced. Would much rather go to Target, but CVS is closer. If you’re good about dropping by regularly, there are definitely some really nice deals (box of cereal for $ 1.77!)
Really don’t like the solicitors and homeless people in the front. I know that sounds terrible, but they get really pushy and aggressive, and it gets really old after a while.

This is a small CVS that most NU students rely on for their pharmacy, grocery, and miscellaneous needs. They treat it as their super market because the nearest one, Jewel Osco, is about 1.5 miles south — a little too far for walking and carrying a bunch of bags. They’ve just updated their photo station where you can print photos directly from your iPhone, Android, Facebook, or memory device. As of May 2013, they NO LONGER develop 35 mm film — you must go to the CVS on Central and Crawford to do that. Prices are average, lines are slow. I’d say about ⁸⁄₁₀ times you’d see beggars outside this store.