Used their deliver service for Milkshakes. Website says we’re in their delivery zone. Money taken. Waited 40 minutes, no delivery. Called, was told either we are too far away OR didn’t put in our address. Reminded them we have a screen shot showing they took our payment. Now they’ll «try» to hurry up the order. I get it. It’s not fine dining. But don’t offer a service you don’t intend to provide. I kind of feel like they thought we’d just forget we paid for an order.
Abe I.
Classificação do local: 1 Chicago, IL
The first couple of times I ordered delivery from here, service was prompt and the food was always on point. It’s gone severely down hill since then though. Enough to make me look this place up and give it 1 star. If I could give it zero stars I would. The delivery drivers from this place that I’ve dealt with recently are rude, slow, and absolutely do not deserve the tips I give them. This place is 15 min away with traffic, so tell me why it took an hour and 45 minutes for a whopper, chicken fries, onion rings, and a Hershey pie to arrive? It didn’t even arrive hot. it was all cold/gross. They’ve also screwed up my order a couple times and did nothing to fix it. Calling corporate with the number they provide you with in the receipt accomplishes nothing. I called/emailed them and got no response other than the one time they told me they were gonna contact this location. Never heard back after that lol. Buyer beware, this place doesn’t give a crap about its customer’s food. You’re truly better off at McDonald’s… and that’s saying something.
Edward R.
Classificação do local: 5 Chicago, IL
Jackelyn the delivery driver was great! She was very fast and had a great personality! Im glad Burger King offers a delivery service now, we will definately order again from this location.
Frederick C.
Classificação do local: 1 Evanston, IL
The McDonald’s next to this Burger King was so poorly run that I moved next door to this Burger King to get faster service. I should have stayed at McDonalds. The egg croisant sandwich was greasy to the touch, the music was loud and probably intended for a younger generation, and the booth seats were surprisingly hard and uncomfortable. To top it off, the lid on the coffee cup that I took with me fell off while I was driving, creating both a mess and a potential accident. The service at the Burger Kind was better than the McDonad’s next door, but I won’t return to either of these establishments.
Sanjay G.
Classificação do local: 2 Chicago, IL
Slow, unreliable delivery. Took over two hours to deliver on an estimate of 40 – 50 minutes… Food was good.
Aktionman D.
Classificação do local: 1 Santa Rosa, CA
i ordered a whopper w/just ketchup, onion & heavy lettuce. they charge me 20¢ for the«heavy lettuce. when i got home & opened the sandwich there was just a few flecks of lettuce. i mean WTF!!! not only do i not get tomatos or pickles…& they charge me for the extra lettuce w/o putting it on the sandwich. i tried to call costumer service, but bk doesn’t have one. never again will bk see a dime of my $. i don’t care if it’s the last burger joint on earth.
Stefan B.
Classificação do local: 1 Skokie, IL
I used to go here once in awhile on my lunch break(usually taken at 9pm; I work nights). Last night I just had appalling service that might just make a good story for a cocktail party. My lunch break is a solid 30 minutes. This location is exactly 6 minutes away from my work by car. I placed an order for two coworkers and myself. The exact order was, 1 double whopper, 1 whopper jr, 1 large fries, 1 large sweet potato fries, and 1 small onion rings. This entire order took six minutes via the drive thru. Have I known that it would have taken six minutes to put that order together, I would have just gone to subway and made my time actually count. As the polite lady was handing me the over packed bag of food, the bag ripped from our hands during the hand off with all of the food spilling everywhere. All over the drive thru driveway, and all over my car. I should have just asked for a refund and drove away, but I decided to give them the benefit of the doubt to see how this all plays out. I decided to park my car in the lot, and come inside. The employees were all laughing over the incident(which I actually could understand was pretty funny from their point of view), and started the order fresh again. Just like the first time, It took another six minutes. I’m getting a little antsy considering I am already 18 minutes in to my break, with another six minutes for my drive back to work. They handed me two bags this time instead of one(what they should have done in the first place), and wished me a pleasant salutation. When I finally got back to my job, it turned out that they gave my coworker a whopper instead of a double whopper. I just couldn’t win. So I understand that Burger King is lousy food to begin with, but that isn’t why I give them one star. I gave them one star based upon the 12 minute wait, and the eventual messed up order. The employees were pretty pleasant through the ordeal(besides the unintentional rude laughter). The food is pretty expensive to begin with considering the quality of what you get, but I did take this in to consideration before choosing to go here. I think I’ll take my chances with McDonalds next time if I really want a fast burger with fries.
Superstar K.
Classificação do local: 1 Chicago, IL
Somewhere along the lines, this place has dropped the«fast» in «fast food.» Unfortunately, this BK is on the commute to work and I sometimes stop by the drive thru. By the time I remember how long I could be stuck here for, a car pulls up behind me and I realize I am trapped. I begin to panic, but then the BK menu appears and relief washes over me like an awesome wave. The feeling, however, is short lived because after I order I am promptly directed to park along the side. I have no problem doing so, but it just so happens there are 4 other cars parked alongside me, also waiting for their food. To make a long story short, it should not take 20 minutes to get breakfast at a BK drive thru. And no, I am not exaggerating. Never again. That’s real talk.
Ben W.
Classificação do local: 1 Evanston, IL
Eat here when you have only like 2 dollars to spend on a meal duh! I dont understand why people come here and blow $ 6 – 8 dollars on a meal. The food is disgusting, but it may fulfill its purpose. Also sometimes the person making the burgers decides to not put any gloves on – mmm finger lickin’ good eh? Good thing is that after you eat here you probably won’t feel like eating for a couple of days.
Scott D.
Classificação do local: 2 Katy, TX
The staple for the area. While I like going there once in a while, 4 times a year, my girlfriend gets the squirts everytime we go there. Go figure. I like BK’s fries. And I sure wish they would bring back the Big King.
Andrew P.
Classificação do local: 3 Madison, WI
It turns out that, with the right person, even a Burger King is a fun place for a date.
Ramon R.
Classificação do local: 4 Evanston, IL
I’ve been going to this Burger King every other day for the last three years. The service is swift and the cashier(usually the big guy) lets me tailor my order. My only qualms: After midnight, the crowd can get really obnoxious. The cashiers are also increasingly lazy after midnight. Try to go when the big guy is serving.