Marc Yount’s Tire Pros

I literally dropped my SUV off that morning not knowing what all was wrong with my brakes-​just that something was very wrong. He called me personally before he did ANY work and told me exactly what was wrong. I had literally worn my brakes to the point that he was surprised I made it there! (Hence the grinding sound everytime I would brake) He also quoted me a very fair price, again BEFORE anything was done. I received my car that afternoon around 4, completely fixed and with an oil change!

Went in for a road force balance, and found out my tires are worn down to the indicator. They gave me the balance for half price, and I returned later for new tires. I found this shop to be very helpful and accommodating, and even received a military discount. I highly recommend this shop for tires, and basic car service.

Can’t really give an honest review. I got to the Marc Yount’s Tire Pro office on Washington Road at around 1230 but there were no technicians there. All of them go to lunch at 1200. My issue is what if you are a customer and can only get your car looked at during lunch. What are your options? This is not the place for everyone. Nonetheless, really nice staff.

When outstanding customer service counts trust the pros at Marc Yount’s.
This family owned business is run buy local people that care about providing the best products and personal service. This is something you just can’t get from the discount chain stores.

Top notch shop. The staff are knowledgeable and caring. I have a performance car and take it to them because they know high performance tires and how not to damage rims. Extras include free rotations if you buy the tires from them. Prices are highly competitive even compared to online sellers. They detail the costs that some other shops neglect such as pressure monitor rebuilds so there are no surprises. Their web site is helpful and often has discounted service coupons. I agree with the other rater about customer service. They seem to be able to deal with even the most difficult or least knowledgeable customers with equal ease and respect. Always a good experience. They also won an Angie’s list super service award in 2012

Marc Yount’s was strongly recommended to me by a co-​worker as «the only place he would EVER go for tires» in the greater CSRA. The front desk was friendly (ask for Randall or Jeff), the mechanics do good work. My four new tires were replaced and balanced in one hour and fifteen minutes on a Saturday (as a counter example Sam’s and Goodyear have taken around 3 hours to do the same work).
I called around to compare prices and Marc Yount’s was cheaper than every tire place within 15 minutes of my apartment including Jim Whitehead and Tires Plus. Four Michelin Defender’s for my 2011 Focus were 599 $ (total walk out price after taxes). When comparing tire prices be SURE to ask for the walk-​out price, balances and new valves can vary, as can service fees and other bull.
You get FREE TIRE ROTATION, you read that right. They fix flats and patch tires that you bought from them for free… This place is top notch I can recommend you ONLY get tires from Marc Yount’s.
*Be sure to get an appointment*

After searching in vain for a competent sales person at several local tire dealers, I was sent to Marc Yount’s by my local Napa guy.
The rep that I dealt with was very knowledgeable and took the time to talk about several options that were available. I placed my order and left.
Once the wheels came in, I went back to the shop and they got me rolling extremely efficiently. They even took the time to explain some service items that i might consider in the near future, but never came across with the typical mechanic BS and high pressure.
During my time there, I observed the way the sales and service staff dealt with a variety of different customer types (men, women, car nuts, and clueless people). In each case, it seemed to me that the customer was treated with respect.
I would definitely recommend these guys.