Arrow Property Management

We have had other property management in the Eureka area for our rental home and Susan and her staff at Arrow Property Management is so far superior there is no comparison. We as property owners, along with our tenants appreciate the quick repairs and solutions to problems that arise. Susan has a team of repair persons who do excellent work for reasonable prices and arranges for all repairs in a timely manner. Susan so knowledgeable, efficient and professional, she has always exceeded our expectations. She minimizes vacancy by quickly preparing the house for rental between tenants. We have been working with her for about 8 years and she has always found us excellent tenants whom she keeps happy. We can’t imagine a better property management company.

No Susan, I have not confused you with another property management company, we lived in a house you managed in ferndale. We were charged for 40 hours of housekeeping at 25 dollars an hour I cant imagine what took them 40 hours to clean. we were also charged 125 dollars by the handyman to put in two lightbulbs and a fix 2 broken lightsocket covers, a job which might take about five minutes. You either hire very slow and highly paid people because you don’t know any better, or your ripping people off.

One of the best property management teams around — fair, professional and reliable. They have always done everything asked of them as a property management service. I have the utmost confidence in Arrow Property Management.
The office staff has always been professional, friendly and courteous in all my dealings with them. I have worked with this company for a few years now and have never been mislead or felt deceived in any of my dealing with them.
They check references, and verify information given on applications as one would expect from a professional management company. Phone calls have always been returned in a timely manner, usually within 24 hours or sooner, if not answered immediately.
Every issue or concern has always been addressed in a reasonable amount of time, service technicians sent when required, and the job/​repair/​work completed in a timely and professional manner.
Humboldt county is notorious for slum lords and property management companies that prey on those who can not or do not know better. This is one of the few decent places in town to work with. A solid team and a good group of people.
190