Post Oak East

Incompetent, careless liars!!! I submitted an application w deposit on June 2, 2015 with a move in date of June 24^th… assigned apt number 616 and supposedly, approved on the spot. It took these people 2 weeks to do an employment verification and 4 times I was called back to the office to make corrections on my application! I was told the Friday before move in, by Monica, that the place was ready but when I showed up to correct paperwork. this manager «Kylie» informs me that the place isn’t ready. A day later, still not ready, Two days later. day before move in. place still not ready. So… The «manager» offered me another unit. handicapped assessible unit that smelled like piss, needed new carpet, countertops and paint. She tells me that she’ll just have it cleaned and be ready next day. yet the place I was assigned 3 weeks prior cudn’t be ready in 21 days?! When I demanded answers for their failures, the «manager» Kylie? got upset and called the police on me. She wanted to just return my money order for deposit and send me on my way, but it wasn’t that simple. I got upset and rightly so. People have to be held accountable for their actions and the entire office staff needs to be replaced with employees who take pride and ownership in what they do and realize the impact they have on peoples lives. Those people could care less. I was left homeless and scrambling to find a place to live and the manager showed not one bit of emotion, never offered an apology. I’ve even called corporate and gotten no response, so far. Also, filing a report with the Better Business Bureau. Pathetic!