David’s Bridal

I wish sales people didn’t talk about their personal business while customers are in the store.
While I was shopping the sales people chattered about some personal problem one was a having. I found it very distracting. I was not trying to eavesdrop– I couldn’t get away from it.
The service was very good though. While they visited they did seem to be still alert to helping the customers.
I compliment the store on the variety !

When you walk in there is a person standing at a desk and we were not greeted or asked if we needed help. We had an appointment and one of use ended up asking her what we needed to do.
We got a consultant who immediately told us she was new and hoped to hear a bell from us; it came off a little pushy and needy. She said it a couple more times throughout the appt.
They have 3 sections where you can try on dresses to show your friends and family. In these areas there are walls of mirrors. We were given a dressing room and we asked where we were supposed to try on our dresses because the 3 areas were already taken. The consultant told us we would share it with another bride. We asked why and if they had overbooked, she said no it was just a busy time and it was normal. She did not ask the other bride or our bride if that was alright. What woman wants to share this special moment with a total stranger? We refused to share the space and talked with the other family and they were weirded out as well. We made our own area up in a corner by opening the dressing room door for privacy.
The consultant was nice but she didn’t know what she was doing and kept pulling the wrong dresses we didn’t want or like. She eventually had the store manager come over and she seemed really nice and helpful but quickly we could tell she was being a little too assertive towards. Everyone wanted to get out of there but we needed to look at bridesmaid dresses. The consultant ended the appt and we moved on to bridesmaid dresses. We all had dresses picked out and then we went to get a room and no one would help. We asked the girl at the front and she said someone will be around soon. They didn’t. We had to ask another consultant for a room and she said it was her first day and walked away. We ended up going back to where we had been before. It was an overall frustrating experience and we would have been better off going to an actual salon.
I know someone from Davids Bridal reads these reviews so here is my advice for you: set up some curtains for privacy. No one likes nosey people next to them eavesdropping and staring. It’s not okay. Your customers deserve privacy and to be doted on, not to share space with a stranger. We will be taking our business to another location from here on out if we even decide to come back.

I had a lovely experience here and that was because of Denae! She was super sweet, funny, helpful and most important she listened to what I was looking for, she had great picks and at the end of the day I had my wedding dress picked out! Thank you so much for your help! Unfortunately I couldn’t give it 5 stars, the manager who finished helping us with the payment transaction had an attitude. She seemed annoyed, and impatient under her fake smile. I didn’t feel the same sense of genuine care or friendliness, which really threw us off. Also she repeatedly tried to order a smaller size, when I know what felt best on my body, and there could be adequate alterations for the perfect fut

I ended up buying my wedding dress here as well as my wedding shoes (which were then dyed for me). I started looking for a dress six months in advance of my wedding. We set up an appointment — which I think is an absolute must. We scheduled on a Thursday evening to avoid the busy weekend rush. It was still very crowded with brides trying dresses on. I felt very anxious in the setting.
The manager Christina noticed how anxious I was getting and took me to a separate part of the store to try dresses on. She was very calming and kind. She helped me pick out my dress– which is absolutely beautiful and a way better price than at any of the other stores we looked at. The dress came in a timely manner and the fitting was easy. All my interactions there were positive. I definitely recommend David’s Bridal.

I had a great experience shopping for my wedding dress at David’s. I had visited another boutique in Eugene prior to visiting David’s and left there feeling like I wouldn’t be able to find my dream dress in my price range. I was nervous going in dress shopping after that first experience, but the ladies at David’s made it such an enjoyable experience. My consultant, Kylee was awesome. She listened to what I was looking for and brought several dresses that fit the general idea and my price range. It only took a couple dresses to find my wedding dress, and I believe it’s because of Kylee’s knowledge of their products. Jen, the manager, was so great to work with as well. She was honest and very thoughtful in all our visits to David’s We ended up buying all the bridesmaids dresses, the flower girl’s dress, and my mom’s dress, at David’s. Everyone we dealt with at David’s was always very professional and expressed genuine interest in how everything was going during the wedding planning. I recommend David’s to anyone that is looking for a special dress-​buying experience.

One rude, careless employee can completely spoil an otherwise positive experience. This was the case at this business.
My daughter is normally outgoing and bubbly but was anxious and insecure about shopping for her first wedding dress. Since I would be visiting Eugene from out of state in February, she scheduled her initial appointment to coincide with my visit so that she would not have to go alone.
When we walked in, we were met by smiling, friendly staff. My daughter’s consultant listened to her needs and made her feel completely comfortable with her body image, budget and style choices. She was supportive, funny and very accommodating, doing her best to find exactly what we were looking for.
My daughter and I were both impressed with the level of customer service and overall pleased with the experience.
Until her final fitting this week. The alteration employee, in assisting her into the corset undergarment, said «there’s no way this is going to fit.» As I said, this was a CORSET, it is supposed to be tight by design. I would assume someone who works with corsets on a regular basis would understand this…
She then went on to actually tell my daughter «you’re not going to be able to breathe.» and «you are going to be so hot under all these layers.»
As a plus size customer, clothes shopping has not always been a pleasure for my daughter. In the past, dressing rooms have been a place for self doubts and tears. THIS dressing room is the absolute last place for those feelings. THIS was a time for joy and excitement. THIS was a time to delight in how beautiful she is and how radiant she was going to look in her dress on her wedding day.
However, this unkind employee’s rude and insensitive attitude robbed my daughter of all that. The inconsiderate and harsh comments (concerning alterations that were supposed to be done correctly by her or by her department, by the way) were unprofessional, absolutely uncalled for, and sadly, ruined an otherwise positive experience.

I have always had great experiences with the ladies at David’s bridal, but so far my most positive has been with Kylee. My friend Bekah brought me with her to try on a wedding dress that she had seen on the website and Kylee was quick to find it and bring it to her. When Bekah asked to see any similar dresses, Kylee brought a dress that Bekah ended up falling in love with and deciding it was THE dress. She then helped her accessorize and was spot on in her suggestions for shoes, a belt, and a veil. She really listened to what Bekah was envisioning and absolutely nailed her style.
My friend and I are a bit… um… enthusiastic when we are together and Kylee was great about just letting us be us while being attentive and friendly. I never felt like she was too pushy or too distant. Overall, we had a wonderful time and I feel like Kylee was quietly responsible for it going so very well.

I never planned to go to David’s Bridal, as I’ve only heard bad things. After purchasing a dress at Blush Bridal that I ended up hating, though, I decided to give them a try as I needed some place where I could get a dress off the rack since my wedding is in a month (and honestly, after ordering a dress I liked from Blush and having it come in months later looking AWFUL, I was too scared to order anything again).
I’m a tough bride to please dress-​wise, very picky. In fact, I was at David’s Bridal for 4 HOURS (over 2 days) trying on everything in the store and my consultant, Jordan, never lost patience with me nor did she try and push me to buy anything. I was annoyed with myself, wishing I could find something, but Jordan remained supportive and was determined to find something for me. She ended up finding me a beautiful gown and the quality of the dress is much better than that of the designer one I purchased from Blush, which was surprising. While the dress is nice, I’m really only writing this review because Jordan made my panicked dress search as comfortable as possible and I’m super grateful.

I wasn’t all that impressed with David’s Bridal. On a whim, I looked here to try to find a dress for a town festival. I found a dress that I liked and needed to try it on. While it took a while to finally get a room, they were pretty accommodating and attentive during my visit. However, when I tried the dress on, I discovered that the zipper was broken in such a way that I couldn’t zip it all the way up. The dress fit fantastically though, so I knew it was the one. They explained that they would replace the zipper after the dress was purchased at no extra charge and estimated it would take about a week. I agreed and bought the dress. Note that I live in a small town an hour away, so trips to Eugene tend to be a bit of a hassle. They were supposedly going to call me, but never did. I called them the day before I was supposed to pick it up and they said they hadn’t even started on it. They never called me back between then and the next day. I came into the store a week after I purchased it, like they said to do. My dress appeared ready, but I decided to try it on again in the store. I’m glad I did, because the zipper was not fixed. Not only did they not replace it like they said they would, but they only made a few stitches near the kink of it in a futile attempt to solve the issue. I talked to a woman from alterations who seemed surprised and upset that someone hadn’t fixed the dress when the zipper was, very obviously, still broken. The event I needed it for was the following weekend and, as I said before, it’s difficult for me to make trips to Eugene due to living so far away, so I was getting a bit irritated and worried, even though I’m typically a very patient and understanding person. The woman from alterations was very understanding though and promised to have the zipper REPLACED within three days. Thankfully, I had a friend who was in town three days later who was able to pick it up for me. However, the $ 200+ dress didn’t even come with a cover or slip to put over it. The dress was actually fixed, the zipper was replaced nicely, and it looked beautiful, but it was way too much of an ordeal. In all, the staff was pretty accommodating and understanding, — particularly the seamstress that helped me — but the effort put into repairing the broken dress was awful. In the end, it was altered very nicely, but it shouldn’t have been such an ordeal to fix a zipper. I understand that businesses get backed up and busy, but that should not jeopardize the quality of the work, they should not guarantee to do something within a time limit that they cannot do, and they should stick to their word when telling the customer what is to be expected in the outcome of the product (i.e. Agreeing to replace a zipper, but not actually replacing it.). Do not expect outstanding service when visiting here. *end rant*

I am not thrilled with my experience at David’s bridal. I came in for a bridesmaid dress for my teenager and was talked into getting an adult dress in a size 0 which did not come close to fitting once it arrived. The alterations to get it fitting were going to cost more than the dress ($ 145). It was very frustrating as I’m sure the lady who was helping her knew that it would need extensive alterations.
The only reason I gave this 3 start is that I called to voice my concern and the manager allowed her to come back in and get a different dress that actually fit.

Monday afternoon with virtually no one in the store… we had an appointment and thus expected some sort of attention… not to be doted on… but we did not expect to be ignored.

I love this location. A lady by the name of Jen helped me. She was so sweet and very one on one with me and what my bridesmaids had to say. The store was very clean and organized. I would recommend this location to anyone and ask for Jen. You wont regret it. She is great.

Great store great service. Thanks Jen for the great experience!!! Got a great dress for my big day. Everyone one was very helpful in getting my brial party dresses picked out and all accessories as well. Had a great time!!!

So I came here not expecting to much of a personal experience. However Jen (the manager I believe) helped me and my bridal party today. She truly made me feel special and treated me like I was her only client even though they were quite busy. Very impressed with my overall experience! Thanks again Jen!

I didn’t end up finding «the one» at Davids but if I were going to get a dress from this company it would have been at this location. Christina was my consultant; she was so personable/​professional. She gave just enough space, but kept things moving. When I seemed to like a dress she was right there with a veil to compliment it perfectly. There was another lady walking around to help (manager?) and she had a bunch of sleeve/​accessories to try. They even brought the seamstress over to demonstrate bustling. It was a great experience. I had an appointment at a Portland location because of the different designers they carried, but this was hands down the better location in every way. I highly recommend giving it a try.

A depressing place overall. Some of these workers obviously hate their jobs, it’s kind of a sad place. Also, made in China! The sales person told me to get my order in before the Chinese new year because production stops. (I guess at least they let them take a holiday?) Anyways, I shopped around for a wedding dress a lot and thought due to my tight budget I would be forced to find a dress here. Luckily I kept looking and found blush bridal right around the corner, man what a difference! No more cookie cutter dresses for me. It was truly a night and day experience! And I was able to stay under my budget.

I purchased my wedding dress from David’s Bridal at the end of last year for my wedding this July. My dress came in and I picked it up, brought it home and put it in the closet. Along about March, I had my daughter come over so I could try it on and see how it fit and to start the arrangements of getting it altered.
The fit was tragic. We could barely get it zipped and I was spilling out in places that I won’t even mention. I couldn’t walk in it let alone put my shoes on. I stressed for another couple weeks trying to figure out what I was going to do as there was no amount of altering that would fix the issue.
I decided to take the dress to back to see if they could do anything for me. At first the answer was no, we cannot exchange it. I was crushed. The manager (sorry don’t know her name) said let me take a look at the dress. She unzipped the bag and could see that I had never worn it and it had been stored very well. She told me that I had taken very good care of the dress and she would definitely exchange it for me.
The young ladies working there went to work immediately finding me the perfect dress to exchange the original for. They were awesome. We found the perfect dress got it ordered.
My dress came in, I went to my alteration appointment and the dress fit perfect. The only alteration is hemming it.
I couldn’t be happier with my dress and I am ready for my special day.
Thank you so much David’s Bridal for saving the day.

I’ve been here three different times and each experiance has been different. I have looked at several different bridal stores in search of bridesmaid dresses and nothing can compare to davids bridals selection. They have a variety of dresses in several sizes to try on and get a feel for instead of just looking at them limp on a hanger. The Staff for the most part at the Eugene, OR store were very helpful. However on my second appointment I had a constultant double book me with a bride, I overheard her tell the bride that she was the main priority (which is understandable) but that we were an inconvinence to her with no appointment, When we clearing had one.

Holy dresses! I came here (I’m actually here right now writing this review) to watch my friend try in dresses fora ball she’s attending next month.
Prices seem to go anywhere from $ 40-​$ 1300. Luckily she found one for $ 45 lol.
If you need a dress and don’t know where to turn, check it out. The couches are REAL comfortable.
I however am a guy and I do not need dresses… Hopefully I won’t be the «duke» of this place any time soon lol.

Not impressed.
Good News: David’s Bridal has lots of gowns in lots of styles, colors, and sizes for non-​bridal customers.
Bad News: The likelihood that they will have the exact style/​color/​size you want in stock is very slim. You can order your favorite style in a different color; which can take up to 8 weeks to arrive in store.
Good News: There’s a ton of dressing rooms
Bad News: Service is underwhelming. There was only one bride when I was in, and despite having at least 3 sales associates on the sales floor, I had to wander around half naked trying to find someone to help zip me into my dresses. This happened about half a dozen times.
Good News: None worth mentioning
Bad News: Dresses are made of synthetic materials, and many had discrepancies, flaws or damage. I saw broken clasps, loose/​broken bead work/​embellishments, stitches ripped from underside which made the bust lie uneven, and general mass-​produced quality issues.
Good News: None worth mentioning
Bad News: Corporate Policies. I had 2 dresses I was trying to decide between. I asked if I could put them on hold for 24 hours to return with my fiancée to see which he liked better. Was told they cannot put items on hold. I asked if I could buy both to take home and return the one that would not be kept, and was told that all sales are final and they do not accept returns.
Other News: Some of the prices in the store were more expensive than the prices listed on the David’s Bridal website, which currently included free shipping. Online orders can be returned, but the process is time sensitive and not necessarily one that is easy or offers no questions asked.
Maybe their wedding gowns are nicer, but I wouldn’t bet on it.