Cycle Parts

The Shop is excellent, but the owner is the rudest we have ever encountered!
He changed pricing and said i we were ignorant when questioned his price changes-​Wow
When said we have never been treated so horrible and not sure we would be back, he said ”good”, really!!!
Again, having had work completed here before the shop guy is excellent but the owner has the worst customer service. And will gouge in pricing!!!

I have never had anything but friendly, competent service here.
Troy, the service manager is great to work with and cares about getting things done for the customer.
Erica has always been helpful and enjoyable to interact with.
I had two new tires put on my Honda Metropolitan recently and it cost $ 220.
The Michelins are not cheap and taking the scooter apart to install the rear wheel was time consuming.
I am happy.
Rod, the owner is straight forward and cares about doing the right thing.
I hope I never have to go anywhere else for service, as I trust Triumph Tiger Parts to take care of me honestly and fairly.

These Guys ROCK! They are old school motorcycle. They are in the business because they love it and it shows. I was stranded in southern Oregon with a rear tire showing cords. I called them up and they promised to stay late on a saturday to mount a tire for me. I pulled up about 20 minutes after their close time. Mounted up, quick and easy. They even gave me a bit of a break on tire price, when they could have gouged me. THIS is customer service!

Never going back. The service just keeps getting worse. I had to pay $ 145 to have 2 tires mounted. Not the $ 30 each it should have cost. Thats the price I paid last time. The girl behind the counter is all but useless. No customer skills, or was it because she was too busy flirting with the guys looking at the Made in China sport bike they had next to the register? Stay away. I will be.

Customer service is great. If they don’t have the part they will find it. I needed a new enduro tire. We found the one I wanted and had shipped and delivered by the weekend. Thanks

I don’t own a Triumph, but after I was hit and needed a shop for the insurance estimate I took it to them for the work. All I can say is «WOW!» Super helpful, very thorough and efficient. They ordered the part for my bike, but since they weren’t a Yamaha dealer they had to go through the local dealership. Counter girl was really on top of things. She had told me, when I ordered the part, that it might take up to a week for it to come in from the dealership. A week to the day later she was on the phone bugging the dealership wanting to know where the part was. When the part was finally delivered it was an hour until closing and the mechanics pulled my bike in and finished the work before closing. Oh and they only charge for the actual time it takes, none of that «minimum 1 hour of labor» B.S. that some shops will try and push on you. While ordering the part I inquired on some other aftermarket parts and the mechanic was very knowledgeable and honest about bike not being able to push the extra electrical load. Some shops would have taken advantage of that moment to rack up a few extra sales and labor hours, but these guys were very upfront and honest. Cannot say enough good things about this shop.

I don’t have a Triumph or any of the bikes that are sold by Cycle Parts, yet they are always helpful and willing to troubleshoot and provide advice.
They have been able to source parts that I couldn’t find online or through local dealers.
The one downside is the owner has no problem telling you your a dumbass if you say something stupid.
And I say some pretty stupid stuff.

Cycle Parts is incredible. They helped me find a scooter that fit me, and gave me an incredible deal on it (over $ 300 off because it was a 2009 model). They took care of DMV registration, and are always helpful on the phone. My scooter tipped over and the gas came out, flooding the carburetor. I couldn’t start it. I don’t know anything about mechanics, and when I called, the owner of Cycle Parts, Rod, made a house call and was able to fix it for me. He charged me nothing. Thanks, Cycle Parts!