A-1 Auto Glass

You know that sick feeling you get when a flying rock puts a nasty hole in your window to the road. Bam! Argh! Now I have to suffer the process to get insurance involved, shell out a deductible, and maybe worse of all… give my car up for hours to get it fixed. Hassles surely await. I just had that happen to my 2005 Mini Cooper and Safeco Insurance and A1 Auto on High Street made it a very easy process. My insurance authorized the fix and honored my request to use a local auto glass shop, A1 Auto. A1 had me scheduled within 48 hours. They had my rain-​sensing Mini windshield in stock and anticipated that they may need a cosmetic side part from Mini and had it brought in, just in case. A1’s Customer Service scheduling was efficient and friendly. The A1 on High Street was close to coffee and shopping so my appointment time was productive and enjoyable. I checked in at 7:30 and they called me at 11 to say it was ready. A1 handled all the paperwork with my insurance company. They even gave me a nifty shopping bag, glass cleaning cloth, a mini patch kit, and said the first 3 rock chip repairs were free! I plan on dodging rock chips in the future, best I can maneuver with my Mini, and enjoying that crystal clear view of the road through my sparkling new windshield. Great service all the way around!

My car had a rock chip two days before I had to go on a big camping trip in Eastern Washington. When I asked a local friend where he would reccomend, he told me A-​1 Auto Glass.
Not only were they extremely accommodating, they got my car in and out in 15 minutes the day of the trip. When I tried to pay, they told me it was free of charge! I highly recommend this place due to the friendly staff and excellent service.

This business got me in very quickly for my windshield replacement and was very easy to work with to bill my insurance. The staff had excellent customer service. After completion, my rain sensor needed to be re-​calibrated at my car dealership. A-​1 coordinated with my insurance company and the car dealership to get it taken care of.

After looking at reviews of other companies, then looking at A-1’s reviews, I looked no further and called Donna. From our first conversation I knew that I had made the right choice. She made it so easy to get going on replacing my windshield. After that, Adrian (Springfield) took over and got the job done promptly, efficiently, professionally and personably. They took care of me like family, and my son’s car like it was their own personal auto. I would definitely recommend A-​1. Thanks for everything, to everyone I had contact with.

Two cars broken into the same night. I was able to be in by noon the next day for replacement windows which they had in stock. Insurance all taken care of only had to pay my deductible. Very nice, friendly, efficient service. Will definitely recommend.

Washed my car and ended up cracking my windshield because of a flaw or a rock chip somewhere. Was calling different places and looking at reviews and this one was the right price along with good reviews. Everyone I spoke to on the phone and met were friendly, professional and efficient. Car went in same day and was ready for pickup in about 2 – 3 hrs. Excellent service and highly recommend.

Thank you so much Kim for helping this morning!!! My car was broken into on The U of O graduation weekend. The rear window on the passenger side was completely shattered! My purse stolen! Kim had my window replaced in about two hours!!! Amazing!!! I highly recommend A-​1 Glass!!! Great Service!!! Super Fast!!! May God bless your business!!!

Great service! They replaced my windshield within a couple of hours. They said now that I’m in thier system, that if I get any dings on my window they will fill them in for free.

Efficient friendly service. They were able to replace a window on our vehicle on the same day. The vehicle had been broken into and we were worried about leaving a gaping hole overnight. They even vacuumed up the broken glass that I didn’t have time to get to (because they were so quick to fit me in!) in the back seat. That was a pleasant surprise.

My friend and I went here to replace her car’s driver window. They were straight and to the point and very punctual with their timelines of when they said they were going to have the work completed.

This place was awesome, great service, great price. I called to buy just a piece of glass. it didn’t take her any time at all to look up the price. said she could have it the next day.
I went in to pick it up, very nice, easy process. I was going to have it put in by a friend… turns out they didn’t know what they were doing… and I couldn’t afford to pay them to do it at the time.
So the next day I took the glass back. No questions asked, money back in hand. Gave me some great advice, very happy and friendly. I WILL be going back. :)

Called to get a rock chip replaced and had a wonderful sales rep help me. They were able to see me that minute, and fixed my chip in 20 minutes. Very friendly, informative staff and great job done on my car. I would recommend this place to anyone!

A-​1 Auto Glass was great. They were able to order a specialty window for my vehicle in just one day. The other places I called would have taken longer. It only took them about 2 hours to fix and they called my insurance company for me. I simply had to approve the claim over the phone with them while I was there. Everything was quick and easy, I would definitely go to them again.

Fast, dependable service with very nice people.

Had to get my back passenger window replaced from a break-​in and my front windshield replaced. Both were separate times and the service was quick and friendly. Highly recommended.