Lovely items that you can find elsewhere for less but I could look past that. What I cannot tolerate is the RUDE staff. I visit Estes at least 5 times a year for a weekend, day trip, lunch, dinner or just to get away. Every time I visit this store I feel like I am being followed. I mentioned this store to a friend and she said she used to love shopping there but same thing. Lol! Can you believe that? Btw we aren’t thieves ;-) Last time I was in the store was during the Christmas parade 2014, I was rudely told to leave because my Yorkie was tucked under my stroller. She RUDELY asked if he was a service dog and though he wasn’t, she cannot ask or bark questions at patrons. I told her that and went on outside with my child who was toasty warm in the buggy and the Yorkie tucked under and asleep. Seriously! I have visited this store MORETHAN10 times and there is only one helpful, kind young lady that works there, unless she has heen chased off. I will no longer bring myself or any other person in this store to browse or spend money. This wonderful store will possibly fail because of the unkind people that work here. It doesn’t cost anything to be kind, smile or just treat others nicely. :-)
G S.
Classificação do local: 5 Boulder, CO
Fabulous find in this quaint little town. Fabulous home and gifts ideas for all price ranges! Will definitely be coming back and recommend you check it out!
Michael M.
Classificação do local: 1 Tucson, AZ
Very rude staff. Wendy Fisher the manager accused my wife of taking pictures in the store because she saw her looking at her iphone! Wendy came up and didn’t even trying asking first if my wife was taking pictures. She just came up and said, «We’ve seen you taking pictures in the store.» When my wife definitively denied taking any pictures and explained that she was simply looking at pictures of our kitchen to see if the wall pieces would work in our house, Wendy continued to accuse my wife of taking pictures! She didn’t even apologize until after I came over and supported my wife’s reason for looking at her phone and that she in fact had not been taking pictures. But even then she was still making excuses and never really apologized to my wife for the accusation. We were so offended at that point we just left. We were going to buy pieces from the store but after the way we were treated had no desire to business with this company.
Todd L.
Classificação do local: 4 Boulder, CO
This place has the coolest stuff and it’s priced well. I love my new cool looking reading glasses I purchased.
Sharon S.
Classificação do local: 3 Golden, CO
great merchandise — but, sales folks not very friendly or helpful. In a bad economy and on a slow weekend — I asked for a little discount on an item — woman said«I’m only a worker bee — I can’t make those decisions.» The end. She didn’t say«Let me see if I can get the owner. Or, let me get your number and I’ll have the owner call.» She let a $ 300 sale walk right out the door. I just found the item on line for $ 153. Love your store, but try a little harder.