Atmosphere is decent and so is the food; but the price certainly does not reflect the quality. I had a crème brûlée here that tasted like 100% onions… I suppose the onions and the pre-prepared dessert items must be kept side by side in the fridge? The real reason why I am writing this review, however, is as follows: The hostesses are very stand-offish and rude every time I have come here. I have walked in before while a few employees were chatting, and they looked at me like I was interrupting their conversation. No one said anything– it’s like they were confused as to why I was standing there. I asked for a table and the hostess reluctantly(and with much attitude) just started walking for us to follow. Something very similar happened another time I came– as if these employees are upset that customers come to their place of work for a service! Imagine that!
Richard B.
Classificação do local: 5 Elgin, IL
What a great place! Excellent menu with wide range of offerings, the fish was tremendous. Service was the best I’ve experienced in a long time. Ask for Oscar-he gave us a lot of good recommendations that were spot on. Would highly recommend, and will come back as soon as we can
Sandy R.
Classificação do local: 3 Fort Myers, FL
Second time having lunch here. Sat outside both times. Ambiance is very nice but food is mediocre. Today I had a turkey club, served with french fries. Just ok, nothing special. Disappointed there is no lunch menu.
Colleen W.
Classificação do local: 5 Arlington Heights, IL
Went here with our family as we are visiting from out of town and really enjoyed our meal. Came about 10 minutes before happy hour ended and was able to get a few appetizers and drinks. It was a chilly night and we sat outside with the heaters– treat for us since we are from Chicago. We had the salmon egg rolls, ahi tuna and the eggplant appetizers all were pretty good. I would go back again. I believe it was 25% off apps & drinks for their special
Tracey H.
Classificação do local: 5 West Bloomfield Township, MI
Outstanding! Came here after picking up husband from airport and was headed back to Naples. We were here during happy hour– half off drinks and 25% off of appetizers! Kaylee(spelling) was our waitress and was awesome! The manager Guillermo(spelling?) came over to our table to make sure we were good! Did and drinks and service were awesome! We will venture back here again for sure! Absolutely must have the Marcerona(spelling) pasta!!! They have a beautiful inviting outdoor dining area! Great experience!
Yajhayra M.
Classificação do local: 4 Miami Beach, FL
First time at this restaurant so I decided to try their Happy Hour special, which only goes on in the bar area. The bar area was packed, but we managed to get two seats at the bar. We tried the mussels marinara and the eggplant parmesan. They were both delicious and well portioned. We definitely will be back.
Alex N.
Classificação do local: 4 Naples, FL
Happy hour specials are great, but you would think that a full service bar would have more to offer when it came to concocting the perfect bloody mary! Food is always consistent, but the service isn’t.
G Q.
Classificação do local: 1 Aurora, IL
And. they never did anything to rectify this situation
Xiomara A.
Classificação do local: 5 Forestdale, MA
We went to Bice Grand Café for lunch /dinner, it was seven of us, including four children, the waitress was very attentive and kid friendly, our food arrived in a timely manner, and was delicious and beautifully presented. The management took the time to come and check on our table, and even brought us refills and a few more things to complete our entrees. My friends and I left with a good experience and would definely go back!
Gina T.
Classificação do local: 1 Bonita Springs, FL
I am a resident of Coconut Point and we recently just got back from my house in England. My husband and I used to come here about five times a week, never ever had a problem. Dinner and happy hour was always good. When we got back, we decided to go here for my 50th birthday dinner. Hostess I talked to on the phone was very nice and seemed eager to help. When we went to my birthday dinner, I went to the hostess stand to ask about my reservation, and the hostess stared at me. I repeated myself three times, and she walked right away for ten minutes. I don’t think she spoke english at all. My reservation was for 11 people, and all of us had to wait for them to set up a table. What was the point of a reservation? Anyways, we ordered ourselves drinks which were very good as we remembered, but then we got bread and it was hard. We ordered 3 appetizers, eggplant parmesan, the caprese salad, and calamari. 25 minutes went by, so I asked the server what was taking so long and he said he would check. He told me that what was taking so long was the caprese. I didn’t know that you had to cook cheese and tomatoes. I asked to speak to a manager, and I saw the server go speak to two men sitting in a booth eating with their families dressed up like managers… No manager ever came. I let it go, and we ordered our entrees. Another 30 minutes for entrees when the restaurant is pretty much empty. demanded that I talk to a manager, and finally after 20 minutes of the server going back and forth to ask to speak to me, he came. He said that Bice was not at fault and that is normal time for quality food. My sisters fries even came out cold. Used to be such a nice experience to eat at Bice, but I guess the management has changed since the last time we were here and things have obviously gone down hill… we will never be attending again.
Dan F.
Classificação do local: 4 Punta Gorda, FL
Went for lunch in spite of some of the reviews. I had the herb crusted salmon salad and my wife had the cob salad. Both were quite large and full of good stuff. Unfortunately my salmon was as hard as a rock. It was very over done. Our server to his credit had another piece of salmon ordered from the kitchen. I only wish he had come by a little earlier. I am used to servers coming to check on the meal relatively soon in the meal so a correction if needed can be instituted. He asked how I would like it I said medium to medium rare, just not hard. It came and was delicious. I would order it again. If this had not been corrected it would have ruined the experience. Kudos for doing the right thing.
Curious A.
Classificação do local: 5 Naples, FL
This Bice location is the best!!! Different owner different menu then any of the others in Florida. Price is the same as any average chain restaurant Had the Navajo burger. Navajo Burger Angus beef with avocado, red onion, tomato, crisp bacon lettuce and cheddar, with thousand island dressing served in folded pizza crust Atmosphere was cozy and clean with a vintage movie motif Great music relaxing Jack Johnson type music Service was excellent Burger is unique to this location only Cost 1395 Definitely going back From what I hear everything at this location is authentic fresh and delicious. Specially the eggplant appetizer
RF N.
Classificação do local: 1 Boston, MA
Very disappointed! Bicce Fifth Ave. was recommended, so took a chance at this one while shopping. My husband’s steadk salad was completely tasteless. mediocre bread basket. Indifferent service. My barbeque chicken salad was boring — mostly chopped lettuce. they were out of the wine my husband, so the waiter brought another one — and didn’t offer to have my husband taste it first. Expensive — like Brio, Bricktop and Bravo much better.
Ben H.
Classificação do local: 2 Harrison, NY
My family and I came here for lunch after arriving in the Fort Myers area, so needless to say, we were very hungry a little tired and looking to relax. David our server was great! He seemed to still be training, but did a good job with care and attentiveness. The other staff members also did a nice job working in the half empty restaurant, so not sure how this place functions on a busy night, but service was not the issue. The food was mediocre at best. I ordered the tempura fried grouper sandwich for $ 18. It came out looking like a reject sandwich from some greasy fish fry joint. Not as elegant as the menu suggests! The sad looking dozen or so french fries that complemented the meal clearly originated from a freezer bag. Granted, I was starving, so I ate it, but it was thoroughly disappointing. The glass of sauvignon blanc was decent, but they cant claim much credit for that. The salads that came out looked good, however, the kitchen screwed each one up by ignoring requests for no cheese and dressing on the side. We ordered a pizza for the table– blah! The food is the reason for the 2 star rating service was more like four stars. This place just seems to be a corporate restaurant chain that cant quite make the grade on fine dining, although this is clearly their intent. The atmosphere is pleasant enough and there is ample outdoor dining, but the view is of the parking lot. Who wants to dine listening to cars honking at each other and have their overpriced pinot come with a car exhaust finish? Oh yeah, and to top it all off they tried to charge us twice for a salad that was sent back to rectify their mistake! Do yourself a favor and keep Unilocaling til you find a better option.
Elle T.
Classificação do local: 1 Fort Myers Beach, FL
It pains me to leave this review because I love this place but after waiting for 15 min just for our drink order we got up & left. Poor service, called back to speak to manager & the girl who answered the phone asked ‘who’s calling’? I told her I was a customer & I was then disconnected. Poor customer service all the way around.
Chris S.
Classificação do local: 1 Carbondale, IL
Worst dining experience had in 10 years of coming to Florida. Ordered a pepperoni pizza, got a pear pizza. Ordered a chicken sandwich with mashed potatoes got chicken and fries. Ordered a jack and coke got a jack on the rocks. We apparently were dining just before the company xmas party so our server Keith informed us everyone was«half assing» it. So sorry we came and your staff was so lazy. This is one of the most unprofessional things I have ever seen. We literally felt trapped by your ensuing holiday party and it was as if we should not have showed up. Don’t worry, if the staff getting wasted and everyone taking the night off is your idea of good service: then we will never come back. I will tell all my family and friends to avoid this restaurant plagued with unprofessional staff and management. Happy Holidays to you as well, Chris Sudlow
Frank P.
Classificação do local: 3 Palm Harbor, FL
Cocktails were nice. Had a couple of whisky sours with a delicious steak salad. The put cut potatoes on it as well. We dined outside. Good lunch option. Service was a bit slow.
Jake V.
Classificação do local: 4 Canton, MI
I’ve been here a few time before, and the food is always good, this time I had the chicken potstickers as an appetizer and they were awesome, I love the sauce that it comes with and they’re fried to a perfect crisp. And for my entrée I had the Chicken Marsala which was out of bounds! The Marsala wine sauce that was on top of the chicken was very tasty and the chicken was tender. The only down side was the pasta that the chicken laid on, it was a bit under cooked and had absolutely no flavor just tasted like butter and it was unenjoyable and the service was iffy like the past times I was there. Will most likely be back.
Don S.
Classificação do local: 3 Pittsburgh, PA
Had the BBQ chicken salad and it was good. Actually it was really good and it was Huge. Chicken was clean(no gristle) avacado was ripe and green. My wife had eggs Benedict she said was good but the potatoes seemed old like they were sitting for a while. Service was ok. I’d go back. Well I went back and service I thought was really slow and they weren’t even busy. Had the Bice chicken sandwich and it was rubbery. Like it was frozen and microwaved or something(not saying it was) just the texture seemed like it. So I wouldn’t order that again. My wife however loved the potstickers…
Jonathan C.
Classificação do local: 3 Quincy, MA
This restaurant is located in the sprawling Coconut Point Mall in Estero… though I thought I was in Bonita springs… sorry, just a tourist. The Salmon Carpaccio appetizer was great. The Chicken Mediera was mediocre, but I liked the mashed potatoes. The chef’s special ladyfinger dessert with amaretto was very good. Also, I didn’t care for the oil and Parmesan cheese mix served with the bread. It wasn’t very tasty. Service was acceptable. The waitress was friendly. Not get bitchy about Bici, but the dessert took a while. Overall, I would go back!