Windsor

Every employee had so much energy to help out everyone and be as awesome as can be. Amazing costumer service. Good enviroment.

Let me just start off with, If there was an option if giving them zero stars I would.
I worked retail all throughout high school and I don’t mind it being messy. I get it, its the weekend and busy. But to literally jump in front of me while I’m going through a rack of shirts to «clean» at 6:32 before closing without saying excuse me at the LEAST, is by far unacceptable and rude.
I understand you want to get out on time and clean up, fold, etc. But its is YOUR JOB to help and make sure customers are happy with their shopping experience.
How are you even supposed to make money by pushing customers away? Now I remember Why I don’t shop here.

Ordered a $ 50 dress online, it came with a hole in the back without even trying it on. Came in to return it, she said most they could do was give me $ 10 for the hole and that they have no connection to their online website. FUCK that. You might as well have them be two whole different stores if that’s really true. How can you not give me $ 50 back, but somehow you can pull the random amount of $ 10 out of your ass?!? I ordered online so there would be no issue. Apparently you can’t return special events dresses. But that’s a bunch of crap considering people come to your store FOR special events dresses!!! No one comes to you for a top or a flannel. Get your shit together. Never getting anything from here again and I suggest if you want a dress that falls apart, You might wanna shop here :) you’ll look like the cheap shit you always wanted to be!

I don’t come here often but I felt compelled to write a review to let the store owners know what a great experience my friend and I had thanks to Brian! He was so helpful and made us feel like we were the most important customers in the store. We were both thrilled with the dresses we found!

Visited a few times, and every time I had a great experience. I agree the store is very messy and unorganized but the costumer service is good. Found a dress for Marine ball within budget, didn’t have my size but they went shopping with me and tried to find dresses to my liking. Manager gave me 25% off cause they didn’t have my size.

I LOVE Windsor clothes. I really do. BUTTT…
DANNNGGG this store is SOOOO unorganized!!! I don’t even know where to begin! It’s just a complete mess and I just have a headache shopping. When shopping should be my stress reliever –_​-​«
Anyways. Customer service here is a hit or miss depending on who’s working and how busy it is. I know right? Customer service should be top notch, and I’ve been in retail before. So I totally understand the stress when it gets busy and what not, but customer always comes first. So please don’t be rude, especially if I’m not being rude or mean towards you.

Really rude service, unorganized, over priced and the worst part of all absolutely no refund or even an EXCHANGE on the fancy dresses in the back of the store. That’s ridiculous. Definitely do not recommend this store I ended up finding a cheaper and even better quality dress on sale at Jcpenny where they have completely way better service and attitude towards their customers the lady at the register even told me to go online with my phone to download a coupon so I got an even better deal! Yeah go to J P for your formal needs. Shoutout to the owner… You’re employees are a bunch of stuck up little girls.

Extremely messy and unorganized store
Just walking in is completely chaotic. I’ve been here a couple of times and every time I’ve gone here it’s been a complete mess.

LOVE THIS PLACE!!! always have a hard time finding something i dont like and the service is great!

I was in the windsor in escondido right now and the manager cheyanne sold me a dress i loved fyi im from monterey leaving tomarrow finally found my prom dress i loved and after i bought it and she steamed it and notivced stains on the botton top beeds missing and she only offered me 10% off was being a total btch and wouldnt work with with us for a $ 200 dress and the lady behind us had the same problem but if she was nice it woulda been ok but she was totally rude so if u are looking for a dress really look at it and if its stained or broken like most are order it online! Thanks cheyanne shoulda been nicer and ur store wouldnt have lost 400 bucks tonight –

When my friend Myra was visiting from Lebanon last May, she did not hesitate where to get a festive and colorful dress to attend a wedding back home… at Windsor. So she took me there at the North County mall so I could take the pics and give my opinion (I happen to have good taste, or that is what my friends say:).
She wanted a particular tonality of royal blue, and she got variety to choose from! Since then, I got hooked to go and check what is the latest at Windsor when I want to attend some nice event without spending much money. Because that was also one of the main reasons for my friend to buy here and not her own country… holiday, prom type of dresses like the ones you get at this store cost 3 to 4 times more abroad.