Shoe Heaven

Same thing happened to me — went there during posted hours and doors were locked. I’m going to try again tomorrow because I have a credit — hope I can use it. Tried calling — couldn’t reach anyone — Magic Jack message.

Have passed this place several times in the evenings and made a mental note to visit during the day. Finally had the chance this past Saturday. Internet ad said it was open at l0:00am, so off we went. Got there about 10:20, only to find out (on the door sign) that it didn’t open until 10:30 am. No problem… decided to wait. And wait… and wait… Called their phone number at l0:50 am when it still wasn’t open, and got a «Magic Jack» recording to leave a message. Left a message to call me to let me know when they were open. Waited 10 more minutes and left.
Never heard back from them, but I decided to try again later that day. Called the store to make sure they were open and… NO ANSWER. Got the Magic Jack message again. Took a chance and returned around 1:00 pm and the doors were wide open. Excellent! Except that it was about 92 degrees outside, and there was no AC on in the store — explains the doors being open I suppose. We walked in, were not greeted by anyone, and were completely ignored by the guy back in the corner at the register. It was unbearably hot inside. We left without even looking at everything because we just couldn’t deal with the heat.
The few shoes we looked at seemed OK, but kind’ve dirty. Not worn, just a little beat looking. Not my thing at all. A few «names» but nothing fantastic.
No telephone, no AC, NO CUSTOMER SERVICE WHATSOEVER (two phone messages went unanswered). The way I look at it, I wasted a couple of hours on this place and got nothing out of it. My time is too valuable, and I’d rather spend a few more dollars at a store that I know will be open, will be comfortable to walk around in, and carries higher end items that are in excellent condition. I won’t be going back. Shoe Heaven? I think Shoe Hell would be a much better name!

I came here after work in desperate need for shoes for a party I was going to that night. The open sign was illuminated in the window and the hours on the door said they closed at 7pm but when I tried to open the doors they were locked and it was only 4pm… I tried to call their phone number listed online and it was disconnected. Needless to say, f*** this place.

Incredible Paradise of shoes! Hard to believe the prices for such a nice brands! Great customers service and atmosphere. Best store in North County to shop for shoes!

This was my first time here and I can see why people make such a fuss about it. There was a huge selection of shoes, everything from work, play and in between.
Great brands, bought Tory Burch Wedges for 60 bucks.