Pro Pacific Bee & Pest Control

Very unprofessional. I called them out on not actually servicing my property and they basically said oops sorry and added fees to my account. When I tried to cancel my account because of the lack of service and extra fees they threatened to take me to collections. They also stalked me on Facebook and tried to involve my professional work. A headache of a company no one should have to deal with.

I was on vacation for a month and when I got home for some reason there was a line of ants going up my stairs. I called pro pacific and they contacted one of their guys to come to my house. The guy called and said he would be there in ten minutes. I had such an amazing sense of relief. He sprayed the inside and outside of my house. Not an ant or spider in site within a few hours. Also I always see ants hanging out by the garbage bins outside… all were gone! I am a loyal customer because they are loyal when it comes to their promises and services. They are WAY better than any competitor that I have tried in the past… many big name ones were the ones where I received the most unpleasant experiences. Pro pacific all the way!

I have a cat and a dog and ended up with a major flea infestation over the summer. I tried EVERYTHING from powders, flea bombs, drops, shampoos, vacuuming constantly, washing every single linen I could and the fleas would not stop multiplying. I finally decided to try an exterminator and called Pro Pacific. They came and sprayed my apartment once, inside and out and I did not see a SINGLE FLEA after that. I thought it was a miracle and wish I would have called them first. They came back 2 weeks later to spray again and make sure they killed the cycle. Very quick process, and friendly people and a 30 day guarantee! Would highly recommend!

Quality service and professional technicians. Have been using Pro Pacific for years and never have any problems with pests.

Incredible service. The owners Ben and Shane treat you like you are their only customer. We had spiders and ants. They came out immedialtey. They were very professional and honest. Best price in town, and very effective. I haven’t seen an ant or spider in 6 months. Thanks Ben!

I had a severe ant problem back in the summer of 2014. I called Pro Pacific because I liked the fact they were family-​owned and not a huge corporation. I haven’t had any ants since and I have never had to call them back for re-​sprays. My service technician, Steve A., is extremely friendly and knowledgeable.

I have used thier service for about a year now maybe longer, and its only been the past few months that I felt inclined to write a review. Prior to this I was somewhat dissatisfied. The technician would come out, do his thing and be gone. I live in a nice area. Alot of fancy big houses all around and then theres
LITTLE two bedroom one bath home thats been here for years and years and ancestors of spiders that also have lived here I’m sure. Well since I’ve really become kind of phobic over spiders it became a priority in my life to not have to put up with them so I did the math and would cut back in other areas to make it so I could live spider and bug free. I REALLY liked the girl in the office who first got me started with Pro Pacific. She was very informative and easy to talk to and down to earth, (she doesn’t do that job anymore, I understand she got promoted) but I wish she still was the person that takes the calls. I liked her… anyhow getting to the point: recently I had spoken with Pat Schiller; he is the Customer Service Manager. He sent out a special fields technician named Chris who assessed my spider problem and did a thorough spraying inside and outside (with no added charges) and now my regular technician who will be comming is Chris (a different Chris) who I really like. He is friendly and genuinely concerned about my issues. He does a very professional treatment and I feel fortunate to now have him as my regular technician and I am confident between all thier expert care, my spider problem will not be a problem anymore.

I’m pleased with ProPacific so far, and would recommend them to others.
Myself and two adjoining neighbors contracted with ProPacific for rodent proofing and trap out services after our attics simultaneously had unwelcome visitors. ProPacific matched a competitors’ bid, and we ultimately selected them for the rodent proofing as I had been happy with their service so far. They were great about coordinating billing, contracts, and scheduling (remember, they were working with three homeowners, one of whom lives in Florida) and made it work for all of us. On service day, the rodent proofing team seemed more than proficient and worked hard and efficiently.
In regards to the trap out service, we have had a particularly good experience with Noe, a tech who has checked our traps several times.
I’m especially grateful for ProPacific’s flexibility of scheduling when we really needed it: once, I called at 6 AM after hearing a trap snap, fully expecting to reach an answering machine. Imagine my shock when a person picked up and offered to have a tech at my home at 8 AM when they officially can clock in. Wow! And just last week, I noticed an odor start on the evening of July 2. I called first thing in the morning on July 3 — a HOLIDAY, when most businesses in the area were closed completely — and a tech was at my home within hours. I’m quite sure that if I would have needed to wait another few days in the heat, my husband or I would have climbed into the attic ourselves to take matters into our own hands… and considering our clumsiness and squeamishness, I am not certain that we would have survived intact.
Since our work isn’t officially completed — we are still trapping out the last few visitors and we have two years of a guarantee ahead — I’ll stop back to update if needed. But, in the meantime, I’d like to highly recommend ProPacific.

Great customer service !!!

Our tenants reported pigeons trying to nest on the roof/​ledges. The noise and droppings have become a nuisance. We contacted Pro Pacific Bird Control after reading about their services from their website
. They have a local number but we later realized that it’s the same company as Pro Pacific Bee & Pest based in Escondido. It was a bit confusing at first as Chino/​Chino Hills are not listed under their service locations on home front
. We decided to give them a call to find out more.
Calling to schedule on-​site free estimate is a breeze. They answered the call promptly, took my name, address, email, and a brief description of the problem and we were able to get an appointment the next day. The technician arrived on time at the top of the two-​hour window, called me half an hour before arrival as well. He was courteous, able to assess the problem areas quickly and proposed to install screens to cover the all the ledges, where the birds try to nest. He said bird spikes are more more visible and some HOAs may not approve it. We are inclined toward a more humane way to solve the problem so the screen solution appeals to us.
We were able to schedule the installation the following Monday. We also needed to access the neighbor’s side yard with their permission for the extended ladder. Tenants sent me photos of the finished installation and reported relief of the pigeon noise the next day. It’s been 3 days. So far so good. It’s very fine screen and hard to see from the street, which is good. The installation does come with 2-​yr warranty as we were told. One star off because we wish they have power washed the droppings on concrete walkway underneath the ledges upon finishing the installation. We were told the power washing would require the 2-​people team, which would cost about $ 250 more. Our tenants were very sweet to clean it themselves. Other than that, we highly recommend Pro Pacific for their bird control services. Great customer service.

This was my 2^nd time using Pro Pacific Pest Control. I got an automated msg the day before reminding me of my appointment. Luis Talavera was the service technician that came to my home yesterday. He was very friendly, professional, and approachable. The first thing he asked was whether I’ve been seeing any increase in pests and explained why I may have been seeing an occurrence of spiders, ants, and earwigs in the usual areas for the past few weeks. He also reminded me that if I am seeing a lot of spiders around my home that I can call and have a technician come out sooner. Luis was very thorough in explaining how he was planning on tackling the outside and garage of my home. After the treatment was complete, he provided a thorough summary of what he did and the areas where he sprayed extra due to seeing an increase in ant activity. Luis did an amazing job and I am very happy with his service. Upon looking in the usual areas, I’ve seen at least 2 – 3 dead spiders so I know the treatments are effective. Thanks Luis!

Very quick service. Filled out their on-​line form, within five minutes someone from their office called me. The next day they were at my house.

I’ve been a customer for a couple years. Great service, very responsive. No hassle

Chaz is a very helpful and trustworthy person. After a few treatments, I never had another bug problem, again.

Always impressed with the speed of service and friendliness of staff. Really good folks.

We have been using Pro Pacific Pest Control for over a year now. If you have pests call Pro Pacific. They are always friendly and give me a call 24 hours prior to coming. The tech always places my dogs water bowls up as to not poison their water supply. They clear out any cobwebs they see. Since hiring Pro Pacific we have not had any ants, flea or tick problems in our yard. The nasty spiders are gone too !

BEWARE! Please read ALL the NEGATIVE reviews before you call this company!
Please do not make the same mistake I did. I neglected the negative reviews and called this company due to their high Unilocal ratings. This is my BIGGEST REGRET. I 100% agree with the previous Unilocalers who advise against hiring this company. DO NOT HIRE THEM!
The technicians are extremely conniving. They inundated me with services that my home did not need to try to make more money. They even threatened that the condition of my home would get remarkably worse in a matter of «a few days» to try to scare me into buying into more of their services. I only agreed to a Bee Extermination. In the contract, there is a Thirty Day Warranty for this service. However, the technician that worked on my property wrote «NO WARRANTY.» So, after he sprayed around my front yard for 10 minutes, he demanded the money immediately.
They sprayed for TEN MINUTES and considered the job to be completely done. We were infuriated, and there were still swarms of bees flying around. Instead of getting rid of the bees as they had promised, they AGGRAVATED the bees more. We have two small children who live in this home and I am allergic to bees! The technicians left our home FAR WORSE than how it was before they came and we were afraid to leave our house with the abundance of angry bees flying around.
We fully intend on paying the full amount of the services we requested – if and ONLY if – the extermination actually occurs. The technicians did NOT clean any part of the area up, so our house has been left with dead bees on the ground in addition to swarms of angry bees still flying around.
Shortly after, Tad, calls us to threaten us that he is going to put a mechanics lien on our property because we did not pay for the service immediately – when their technicians basically did absolutely nothing.
PLEASE read ALL of the NEGATIVE reviews thoroughly and do more research before you call this company. After this experience, I would not advise anyone to go to them even as a last resort.
TERRIBLE CUSTOMER SERVICE (lots of threatening) + UNETHICAL BUSINESS PRACTICES. Never again!

Pro Pacific has been servicing my rental property in Escondido for almost 5 years now and have only received professional service. Highly recommended!
My last tenants left me a vandalized pig stye but a house infested with fleas. After much deep cleaning, disinfecting and nearly calling in a priest to exercise the house of all demons… and fleas, I felt it was better to let the pros at Pro Pacific handle it.
I called them up on a Saturday and was able to get a technician out there the same day. WOO HOO! He told me it would be a two day process (2 weeks apart) for the chemical to work. The second spray just happened (from when I wrote this review), but Im happy to report that there were absolutely NO FLEAS after the 1^st visit!
I’m extremely happy and relieved as are my new tenants.
Fun Facts: Always a pleasure to call them up. They have great receptionists who offers friendly knowledgeable service.
Overall:
If you own or rent in Escondido or anywhere else that PPB&PC services, by all means use them.

We found out that we had a rodent problem in our attic and needed to have our attic sanitized, insulation replaced and our house rodent-​proofed. With a baby due in a couple of months, we needed something quality and quick!
Pro Pacific Pest Control was such a wonderful company to work with! The guys who came to work on the house were so incredibly polite, friendly and professional. It was such a pleasure having them at our home and they did a great job! Our attic is filled with ducting for our central air so they had a tough time working around that but they were gracious and did the best they could (which was great!).
We will be using their company going forward and would absolutely recommend them to anyone!

I’m giving this 4 instead of 5 stars because Im still waiting to see how it ends up with the service we had (ant spray).
So, I called this company on a whim once I noticed that ants were trying to take over my house. The girl that answered the phone was very professional and polite, and was able to get someone out to me the next day — they even were able to make me one of their last calls so that I could avoid taking off from work early.
The young man that showed up, Randy, was very professional and friendly. He took great care of my house and went the «extra mile» to ensure we were doing the absolute best possible to nip this growing ant problem in the bud!
Im very pleased with this company and their services so far. Fingers crossed that within the next few days these ants make their way out and don’t return!