Paul’s Watch Repair-Formerly Fedco

I did business with Peter’s father, Paul, for years — even when he was in Fedco. I have done business with Peter — an accomplished watch repairman — who is now running the business. Not only is Peter prompt, he will do all he can even for the most challenging of requests for repair. He is friendly, although working alone, is sometimes swamped. I have always been so happy to have many, many watch batteries replaced over the years (love watches), but have had some broken crystals replaced and links removed for fit, as well as watch bands replaced. I would highly recommend him, and often he can do it as you wait. I would always recommend that instant service when very busy is an unrealistic expectation. Dropping it off and picking up on another day is the best recommendation on those occasions! You will not be disappointed! Highly recommend!

I have been working with Peter for some time now. He has fixed some clock and watch issues for me. He’s supper honest and will not give you BS answers. It’s a one man show, so if he tells you it will take a while do a repair, then believe him. He has always been upfront and honest about his work and timelines. This craft is slowly fading away. Good to know that there are still skilled masters that know how to do this job.
Thanks Peter!!!

Awesome service! I’ll definitely be coming back! I came in for a new battery for my Coach watch which I wear every day. Learned a thing or two about watch seals, stems, and water resistance. Knowledgable and personable service. Thank you!

In June of this year I dropped off one of my Citizen America’s Cup watches off to have the crystal replaced.
I’ve stopped in a few times for the status of the repair and have received a myriad of flimsy excuses as to why it’s not done.
It’s now December and I still don’t have the watch.
I have a question for you Peter…
If you ordered a part for your BMW M3 from a «hometown» source and had to wait for over 6-​months vs. going to a repair shop at Westfield Mall, and having your part in a day or two. Who would you choose to give your business to?
I’ll be stopping buy this week to pick the watch up… Though I’m sure the repair still hasn’t been completed; hopefully you haven’t misplaced my watch.
Update on my review:
There’s a famous business adage that goes something to the effect that; «A happy customer may tell a few of their close friends about your service, An unhappy customer will tell a million of their closest strangers».
My wife stopped by to retrieve the watch today. When Peter realized whose watch it was («Oh! Your Chad’s wife! He left a nasty feedback for me on Unilocal») he began verbally demeaning my wife as well as attacking me to her (she was completely blind-​sided by his actions).
Prior to today’s display of poor business ethics; I would have been more than happy to have just paid Peter for the repair and let bygones be bygones, when my wife calls me in near tears and related the event, well now it’s a whole new ballgame…
Peter, if you have a problem with me or my review of Paul’s Watch Repair, you can take it up with me, for you to start a verbal confrontation with my wife; that’s going «way over the top» for a business owner. Going by many of the reviews here; Paul’s Watch Repair’s «original» business reputation was built by your father, I doubt that your father would approve of how you treated my wife today.

I did business with Peter’s father, Paul, for years — even when he was in — the now defunct — Fedco. And I have done business with Peter — an accomplished watch repairman — who is now running the business.
To his credit, he stopped what he was doing to assist me — but that’s what one does when one is a one-​person operation, right? It came with a price — attitude and rudeness. Not only was I charged for something I didn’t buy, but I was treated impolitely, which was undeserved. His attitude was such that my husband stepped outside the store to keep from saying something. Maybe it was a bad day, but he lost us as customers for good.
Call before you go. The hours on the door don’t necessarily correspond to the actual hours of operation, unless «10ish» is good for your schedule.

I had 2 watches that hadn’t been used in a while and needed their batteries replaced. The gentleman at the counter was helpful and replaced the batteries on both watches on the spot at a very reasonable price. I was there for a total of maybe 10 minutes! Thanks!

Highly recommend this place if you’re looking to get your watch repaired or even looked at. Not only is Paul the most honest business man I’ve met but he has a wealth of knowledge and completes his work in a timely manner.
I’ve come here various times to get my watch battery replaced, for a watch cleaning and to get a broken watch looked at.
He replaced my battery for $ 7 (what a deal) and I brought in a watch that wasn’t working and he checked the battery and put everything back together informing me that the battery was fine but the movement may need to be replaced, and if I had additional problems to bring it back. He didn’t charge me for any of this and got my watch working again.
Also got a different watch cleaned and he did a spectacular job! Come here if you want high quality work done for a great price.

excellent work ethic, very friendly, job was completed on time and with excellent workmanship. I had left him a Nixon stainless steel watch which he repaired and cleaned. thank you, I will return.

Wow. The customer service here far exceeded my expectations. He was polite and explained the work he was going to do to the two watches i sent in. The price to change the battery for one of my watches was only $ 7 and i paid $ 20 to get the same watch replaced batteries at el camino real mall. The other watch was kinetic one so he had to order a part in order to fix the battery. that cost $ 65 including labor. I thought the price was decent. I get the watch back next week fixed but he said i can pay it all then.

I found this shop after being quoted $ 25 in the mall to change a watch battery. Peter was friendly, professional and very knowledgeable. I had a battery changed for $ 7 right away. I also had brought in a watch to have the ceramic band shortened. It was a new watch, and he noticed a problem with the stem and pointed it out to me. I asked if he could fix it, and he said he could, but it would be better for me if I returned it for a new one. Not many people I know who are that honest. I will be back here often, and I couldn’t recommend this business more highly.

There’s a lot more to this place than inexpensive battery replacements! If you have a vintage watch that needs cleaning or repair, you couldn’t bring it to a better (or more reasonable) shop. Peter, who learned his trade from and took over for his father Paul, really knows what he’s doing. He sticks to his estimates, and if something’s not worth fixing, he’ll tell you. He has a fabulous selection of vintage watches too — things you never see anywhere — and his pricing is more than competitive. Paul’s Watch Repair is the kind of great local small business you don’t see enough of anymore!

I came by to this business yesterday afternoon, but nobody was there. I then returned today to bring in my watch for repair because the buckle is missing. I had gotten my battery done at JC Penney’s a few days before, but unable to wear it because the department store does not replace watch bands. I was greeted by Peter and he had told me to return in an hour. I came back over an hour later, but watch was not yet ready. He then worked on it quickly which made me forget about the wait because it was super short. My watch I haven’t worn in 10+ years is fixed now. I’m so stoked! I told him I would definitely return here to get batteries for my two other watches. Friendly and excellent service! I know where to go now for watches and keys etc. This place is awesome :)

Pete took over the business from his father Paul some time ago. I’ve been using Pete to replace batteries and repair my watches for several years. The guy is great. especially if you give him time for a complicated repair as I did.
I have a Casio Databank 300 watch. I’ve owned several for the past 20 years. One was pretty well messed up and I put it in a drawer for several years and bought another one. Sadly, one day the watch band broke and I was lost out the window of my vehicle. I tried to buy another but found out Casio stopped making them about 5 years ago. What was I to do? I found my broken Databank 300 in the drawer and dropped it off with Pete. It took him a while but he not only repaired it, he even found some newer parts for it and made it look new again. Wow! I’m very happy and impressed.
Here’s the bottom line:
1) If you just need a battery change, Pete can usually do it right then and there if you don’t mind waiting and if he’s not busy with many customers. However, when you have your battery changed, its also best to have the watch cleaned and if it is a water resistant or water proof watch, its best to have the seal changed. In that case, leave the watch with him and let him do it right. Give him the time he needs to give you excellent service. Remember, he’s only 1 person and he’s got a LOT of customers.
2) If your watch needs repair, drop it off and again. give Pete TIME to do it right. You’ll be rewarded with quality work and his price is always fair.
Thanks Pete, I’ll keep coming back!

Love this place! The owner Peter is a wonderful man, he is very courteous and accommodating. This is a great family owned business where you get outstanding personal service and great prices! I had two watch batteries replaced for me. I am so glad that I found this place. I highly recommend them!

Prompt and pleasant service from Peter, who helped me duplicate a set of keys.
My grandma immigrated here in 1980 and since then she has amassed an infinite collection of wristwatches that need new batteries every few years. Evidently, my mom has been coming to this store for years for watch services from Paul and Peter.
She told me their whole life story.
Support local businesses!

The owner was friendly and replaced the batteries on my watches while I waited. Good price too! ($ 14 for 2 watches).
However, I arrived at 10:00 when the store opens and had to wait 15 min for him to open the shop.

Great, fast service. Friendly and reasonable as well.

I have been coming to this shop for a long time. Anytime I need a watch repaired or a battery replaced Paul’s shop is the place. Paul has retired and his son has taken over but the quality and talent remains the same. Always honest, always fair and always affordable. Nice to see the family tradition continue.

Paul is great. Honest guy who provides quality work for a great price. Always friendly and honest. He has on more than one occasion refused to accept money for some quick fixes. I trust him as he has worked on both vintage and new watches for both me and my father.

Quality work, friendly staff! Fix while you wait!