Pacific Coast Propane

I called Pacific Coast Propane and spoke to Debbie. I made a appt and they were out this Tuesday. I just saved $$$ by switching from Ameri Gas. Dan was the man that came out, put in a brand new tank. now it even looks so much better than the old tank I used to have. I will be telling all of my neighbors about Pacific Coast Propane.

Called this place on a Friday. They had me an Appt. the following week when everyone else had me waiting for a couple of weeks. We needed propane now because it’s cold and my wife needs heat now!!! Anyway, Thank you so much Pacific Coast Propane.

Very professional, honest and reliable service!
Thank you so much! Will definitely be returning again!

I called this company on Monday. Dan and one of his co — workers showed up on time to do a site inspection because the previous two companies said that they would not be able to get to my tank because of the reach over my fence and having to work within the confines of my RV parking. Dan told me «no problem» «they’d be out Wednesday»
Good bye Ameri Gas and hello, Pacific Coast Propane!!!

I had this company for almost 3 years and I had a terrible experience. I Contacted Dan the manager when I was losing over 100 gallons of propane every month, and instead of immediately checking the lines he told me someone was using my jacuzzi or actually said he thought I was having jacuzzi parties, it was the middle of the summer and I explained that definately wasn’t happening. Then they said they found a leak in the ground line so I had my workers dig up the old line and PCP put in a new line supposedly to fix the problem. It didn’t work and he came back and threatened to rip out the ground line they put in and leave me without propane unless I payed another 100 gallons, I started crying at this point and had to pay it bc I was so worried about leaving my tenant who lives in my studio without hot water, another 100 gallons was gone within 3 weeks, he came out basically calling me a liar about the jacuzzi, I told him to disconnect it to prove to him no one was using it, and that we were still losing huge amounts of gas at a rapid rate. Then Andrew the owners son told me they were sorry but had thought I was lying and that I needed to get a plumber to check the house lines which after 5 months of paying 100 gallons a month the plumber did find a slab leak which was causing the hot water heather to run ²⁴⁄₇ This repair cost me over 1200 $ and after I fixed it I thought that was it but I was wrong. PCP never even followed up after to check for other leaks in the gas line. I was so frustrated with their lack of care or concern so I retained Kamps propane company and to their credit they discovered immediately from a test done at the initial new tank set up a still very high rate of propane loss and danger from several huge leaks in my main gas line in my attic, I am now without propane for over 3 days and by law they had to shut it off until the new plumber I retained through them will be here all day/​a two man job and it will be extremely expensive Monday to re thread the pipe and attempt to fix all these dangerous leaks that could have caused a fire or an explosion in my home. Davie the tech from Kamps told me that PCP was highly unprofessional and could have caused my home to burn down or a major explosion. They never believed me until it was too late and Dan was so nasty and rude and threatening. Please do not go with this incompetent company and choose a company that performs the Health standard Safety checks like Kamps just did and not just try to blame their customers which could have had a fatal outcome.

This company has the best customer service. I did my research and called all the propane companies that service San Diego and decided to go with Pacific Coast. I bought a house on propane and I had no idea what I was doing. The house came with Amerigas and I had way too many horror stories about their billing and customer service so I knew I was going to switch to another company. This company was fast to make an appointment, flexible, professional and friendly. I have a hectic life and busy job so I always do my research on companies so I do not end up in a contract I hate or with a bad company, I promise I did my research for you– It does not getting better than Pacific Coast Propane. Other companies in the area i.e. Suburban Propane, Ferrellgas, Lava Propane all told me it would only cost $ 1.98 per gallon so they almost had me tricked but you have to sign up for a two year contract and then it jumped to $ 3.20 a gallon the second year, Pacific Coast Propane was upfront and told me their price and guaranteed it would be the same for 2 years. I have told all my neighbors about them as well! I couldn’t be happier with my service! P. S. sign up for the automatic fill, you don’t have to worry about running out of propane they automatically come and fill it for you.

Very carefully swapped out my tank in a very tight spot, and left everything in perfect ordered. They were prompt and courteous. Andrew was terrific in troubleshooting the error codes in the tankless water heater and fireplace to restore everything back to normal. Price was very good for this first tank. but hopefully the price will be reasonable for subsequent deliveries.

The service from this company has been exceptional! Every interaction with them has been positive. Andrew has gone above and beyond our expectations! We recently moved into a new home and we chose to go with Pacific Coast Propane for our propane provider. Their prices were the lowest, but what really sold me was their customer service. Andrew came out at 7:00 at night the day we moved in to make sure we had gas for our first night in our home. When there were problems with the tank that came with our house, he brought out a temporary tank. He has responded to my many phone calls and was very kind and knowledgeable. I can’t say enough nice things about my interaction with this company. For all the utilities and companies we have dealt with and installations since we moved in, Pacific Coast Propane had been by far the best!
I highly recommend this company to anyone!

Needed some work done and new tank. They got it done very fast. Very friendly and reasonably priced. I am very pleased with the excellent service!

I switched to them from Amerigas after Amerigas started gouging me. This first tank was reasonable. Then PCPropane screwed me on the rates just like Amerigas did. I am switching again away from them. They are not even close to the best company in north county. They seem to think the business model is get the customer and then wring the money out when they need you. Oh brother, they can leave the same way they got here.

I am very happy with their services and price. I switched from Ferrell.
They even take part of the gas that was left over and put it on the new tank. Their tanks’ paint is not an eye sore.

Just switched over from Ferrell Gas I’ve been with Ferrell Gas for years. I had a emergency situation in my home and it drained my tank. Called this morning Ferrell Gas said they can’t get out for 2 days unless I want to pay them a extra $ 100.00 for a emergency fee. (lame) I spoke to Pacific Coast Propane this morning they will be out today with a new tank (free for the year) and a deal on my fill up rate. Super happy I’ve already got sick kids today was shocked to find out my tank was empty. So if you need a new company try Pacific Coast Propane. Thank you Dan

I just switched over to these guys from Amerigas. These guys have the cheapest prices, very nice people and the aren’t charging finance charges if i cant pay all in one lump sum.
So far so good :)