Coughlin Windows & Doors, Inc

I have to hand it to Gerald! He came in for a consultation and quote and was super personable and friendly. He really put my mom at ease with no high-​pressure sales tactics.
Will update the review with pics once the windows are installed. But so far A+ service!

Coughlin is the best! My new windows and sliding door have made a tremendous positive difference in my living space both in terms of making the place look so much better and in keeping out noise and heat/​cold. Installation crew did a great job quickly and efficiently and left my place clean as they found it. The service from manager David was thoughtful and responsive to my questions and issues. I would highly recommend them to anyone considering replacement vinyl windows.

Great customer service. Great quality of windows installed.

Exquisite from start to finish.
1. Beat BM’s quote.
2. David (lead/​estimator) knew his products, did not bash other purveyor’s windows in order to make a sale and did extensive research to find us a rather unusual (jalousie) window we had given up on.
3. Questions during a near perfect install (issue was related to poorly installed tile) were cheerfully and professionally addressed by Gerald Coughlin himself.
4. A screen arrived with a microscopic tear and Mrs. Coughlin arranged for a warranty replacement immediately (gotta love a local, family owed business).
5. I am embarrassed I cannot recall installers name (Eric? Mike?). His craftsmanship and attention to detail is unparalleled (we’ve had other window installations in the past).
6. After the install learned several of our neighbors have had Coughlin replace their windows and agree their product and performance are both stellar.
7. I am extremely picky and was completely satisfied with the end result. Every time I open our jalousies… I thank David King!
Way to go Coughlins!

The way you judge a Co is not buying paying them and having them simply deliver what they were paid for. Yes, it is a portion of it but the true way to judge a Co is how they handle a problem.
We had a small concern that did escalate a bit but in the end you have to applaud a Co that has the owner step in and remedy a problem. By this I mean actually coming to my house and fixing the issue. No putting it off and no excuses just an apology and a fixed door.
Some will see a note of a problem as a put off but instead you should be more leery of Co’s that have all positive reviews as this is an impossible task to maintain in a repair industry. When an owner takes the time to come and check his crews work it shows he is willing to listen to concerns and address them so they do not arise again.
Gerald has proven to me that he and his Co are worth doing business with again and I will once we purchase our new home.

David came out for a free consultation on 12÷18÷15. He was very nice and professional and answered all my questions regarding the new windows and installation. He provided me with a quote that day. After meeting with another company to get a quote, I decided to go with Coughlin. Most communication was done with David via email, and he responded in a reasonable amount of time. The installation of 2 bedroom windows and a sliding glass door was done on Jan 29. The two guys who did the installation were professional and did a great job. We’re very happy with our purchase and decision to use Coughlin!

We had them come out and replace a sliding glass door for us, I was very happy with the experience, great customer service, Gerald came out and walked me through me choices and explained the pros and cons of each type. Their install team was fast and very clean, the door looks great! i’d happily use them again.

Had a great experience with Coughlin. Out of three estimates we received to replace 3 sliding glass doors in our house, theirs was the cheapest. Best of all, the installation process went well without any problems– our workers arrived on time at 8am and had the doors completely installed by 4pm. Everything looks great and works well!

Had a sliding glass door replaced. They came on time and it looks great! I’d recommend them.

We had our windows installed way back in January of 2014 and I have put off writing this review for long enough! We love our windows and we are so happy we chose this company. The service was top notch. And my Simonton Windows are gorgeous.

Best contractor experience ever. The owner is very friendly and detail oriented. The worker came on the scheduled time, and all prepared. The finished result was great, retro fit 4 windows and 3 patio doors from old aluminum frame to new vinyl double panel. All cleaned and moulded. And they took the trash with them, nothing was dumped into my trashcan.
I would recommend them to anyone that is looking for window installation. Not to mention, there’s lifetime warranty on the windows and labor!
I only wish my floor/​bath room remodeling is going this smoothly. Its one hell of a nightmare with delay and rework and pass deadline…3 weeks pass due and still not done! I need to find a way to fire the guy and get some of my money back… If anyone read this, please give me suggestions.

What a breath of fresh air this company is! Gerald and his team were hands down the best customer service and most straightforward window replacement company I could have found. I literally met and got quotes from 5 – 6 different companies and was kinda surprised and turned off by the sales approach and tactics of most of the companies. such as buy today for one price but tomorrow twice the price and overall very pushy other companies out there. Gerald was the last bid I received and by far the best sales approach with so much honesty, integrity, and without being pushy at all. Not to mention he was able to get his team out a lot sooner than the other companies and had an awesome price for the 9 Windows I was replacing a couple months ago. To top it all off we love our windows so far!
This type of service, reputability, honesty, product performance, and overall quality team goes a very long ways! Thank you! My only regret is not writing this review sooner to share with others.

Very easy to work with. Gerald and his team were great. I like to wait a bit before reviewing something that has to stand the test of time. It’s been 11 months and the install looks like it was done yesterday. Cleaned up very well, done in less than the time anticipated. House is quieter and better temperature. I recommend the Simonton windows and certainly Coughlin was great.

It’s been 5+ months since our installation. Since then I have gone through some down pours and some heat wave. When the windows are shut, it’s definitely helped with outside noise. It’s been so hot that it is difficult to tell if the windows are keeping us cool. Regardless, the windows themselves looks great and I am still very happy with my decision to go with Gerald’s installation.
I think when it comes to window, one of the things I’ve learned is not only is picking the right brand key but also selecting the right installer. Throughout my experience I felt that if something was wrong or if something came up in the future, Gerald was going to be there; and that speaks for itself.

A Team!
I did three quotes, hands down Gerald’s quote was the most legit. He had a printer with him and printed a full quote with names, size, design pictures, etc. It was not what I got from the other window bids.
With Gerald I knew what I was getting and he just provided a better quality approach to selling his team.
I was a bit surprised about some of the grids during the second walk through but his design team had great ideas and they worked with me to get the grid pattern just how I wanted it. TURNED OUR PERFECT.
Installers came right on time, went straight to work and did a great job. They even patched a few preexisting cracks around the walls (plaster interior walls) just because they cared about the quality of their work.
I have added a few pictures and they really speak for themselves.
WONDERFUL TEAM ALL AROUND!
I would go with them again without question and I plan on having them do more work for me.
Just get a bid from Gerald and I think you will know you’re in good hands.
THANK YOU INSTALLERS, GREAT WORK!

It is always a great feeling when you are giving your hard earned money to someone who works just as hard. My husband and I totally appreciated Gerald’s professionalism and the fact that he was great with communicating via emails, since that was my preference versus phone calls. We had other contractors give us quotes but they were just not as personable.
We had all of our original 1950’s windows replaced in our first home and it was nice to have someone who was honest and upfront about what would make the house look more appealing. Brownie points for him having a laptop and a printer to print us out a personalized quote! We were quoted a three day install but the guys were so quick that they finished in two! Never really had much interaction with the installers since it was the hubby who was handling the install days but I can definitely vouch for them always cleaning up after they are done.
It has been almost three weeks since our install and we LOVE our windows! They definitely have improved the home’s look and insulation — can you say «hello, ROI?»! What sold us with going with Gerald and Simonton windows was that it also had a double lifetime warranty: If we sell the house, the new owners can take advantage of the same warranty we’re taking advantage of now. Can’t beat that!

I own a 2 story condo in La Costa that desperately needed upgrades in every way. My place has no heating or A/​C so it gets super cold in the winter and hot in the summer. I was the first unit of 22 that wanted to replace windows. I consider myself a professional shopper in every sense. So needless to say I had several estimates and reviewed all the companies licenses, warranties and reviews. Coughlin Windows was the most affordable estimate and I felt their company had the most to offer. I didn’t have a ton of windows, but the ones I do have are huge — 2 full sliding glass doors and 3 windows. Gerald (owner) was very thorough in explaining the process and gave me plenty of material to show the HOA to get approval of the windows.
Fast forward two months for approval from my HOA and I’m FINALLY ready to roll. Gerald and Steve came out that week for a final measurements, review of the contract and gave me an installation date. A few weeks later my windows came in and installation was under way. The installers Ricardo and Gerardo were prompt, fast, clean and did an amazing job. The whole process was only 1.5 days! Remember these are huge windows being installed on a second story.
Now I knew I’d reap the general benefits of vinyl windows immediately, but I hadn’t thought about the upgraded look from the inside of the house. WOW, they look amazing! Its soo quiet with all the windows closed now. Its crazy how much it helps. And I used to be able to feel heat through the old windows. Now you stand next to the new windows on a sunny day and I can’t feel the heat. It has helped tremendously with the climate control. Now I can spend my money on a new dress verse crazy SDGE bills.
I have recommend Coughlin to several people already. Trust me — if you are looking to replace windows, save yourself the time and call them. Thank you Coughlin Windows for making my house a home.

Gerald and his company were fantastic to work with from start to finish. Gerald himself came out to the initial two visits — we were sold after the first estimate visit. But he wanted to make sure we thought things through and refused to have us sign until the second visit to complete the paperwork — that’s integrity! He gave us insights into different selections for window colors/​hardware/​trim/​etc.
We scheduled for the install a few weeks later — his guys came on time all 4 days and got the job done beautifully. Their Simonton windows seem to be excellent quality and carry a double lifetime guarantee. We are beyond thrilled with the job well done! They replaced 23 original windows and 2 sliding doors of our 30 year-​old house.
The only negative part of the job was that a portion of our fence fell down when a window was leaned against it. We’re still working out the details to get it fixed… but they appear to be willing to help us get it fixed/​replaced.

I absolutely love my new windows and sliding door that Couglin installed!
Replaced original 14 windows and 1 sliding glass door of 30 year old home.
Prior to selecting Coughlin, I received six separate quotes for windows and sliding doors. I preferred the Simonton DaylightMax windows/​doors that Coughlin offered over the Milgard windows/​doors that many of their competitors offered. Additionally, their price beat all of the competition. Every part of the purchase and installation process went smoothly and I couldn’t be happier with the installed windows and doors. New windows and door look great, easy to open, and the noise level has been greatly reduced (live near interstate).
Great company, superb product. I am very happy with my purchase. Thank you Coughlin Windows and Doors.
I’ll be placing a more detailed review on Angie’s List which offers a discount to members.

I am SO IMPRESSED with Coughlin Windows & Doors!
I interviewed the 4 top rated replacement window companies from Unilocal.After each of the other companies left, I didn’t feel confident that they could do the job to my high standards. The creepy sales people are out there and you can tell they work on commission. I learned a lot from interviewing other companies and it helped me to really appreciate that I had found a gem with Coughlin. Gerald was incredibly knowledgeable and spent a good amount of time explaining their process, teaching me about the windows and discussing price and options. Pricing by the way was very competitive of the 4 quotes I received and they were the ONLY company that would work with my pop out kitchen window.
From measurements to instal was about 2.5 weeks. We had 38 replaced (including a slider, privacy rain glass in bathrooms and incredibly difficult pop out window with glass roof)! Tim, Nick, Jesse and Steve have been with me all week, showing up each day on time. The job was completed today, a day ahead of schedule. The instal team is professional (in uniform), friendly, courteous and fast. They clean up after themselves and you wouldn’t even know they were here. They do absolutely beautiful work. Each window is skillfully framed and caulked with a steady hand. I am a perfectionist and they clearly are too.
No more foggy windows. Just a beautiful view! Not to mention it was in the 40s last night and the house stayed nice and warm. The old windows left one half of the house 15 – 20 degrees hotter in the summer and this will surely remedy it. Sorry to my cat who was the only one who actually liked the hot, sunny spots on the carpet.
So many praises for a family owned company that lives up to their reputation!!!
THEY ARE THE BEST!