Sheraton Erie Bayfront Hotel

It was a very nice hotel. Beautiful views of the lake. The only reason I did not give five stars is because of the parking. The garage is very tight. When using in and out my room key did not work, a wonderful manager tried to help me, however when he was dialing the «help» on the exit no one was picking up. So you are basically stuck. I did notice right off state street one block from the hotel there is free parking. I would suggest using that area instead. The hotel itself is beautiful, clean comfortable rooms. I suggest getting a lake view room around the 4 th floor… amazing to wake up to the lake next to you!

The customer service at the Sheraton was outstanding. The room was clean and the view of the like was lovely.
I also ate at the restaurant in the hotel and they serve a local fish called perch. I had the perch sandwich and it was very good. Perch is a mild white fish. Very light and flaky. They had a nice selection of local beers to choose from. I had the Elliot Ness.
Pro tip: there’s a free trolly that runs to the hotel but I am unsure of where it goes.
Con: no airport shuttle. Can ride was $ 20.

This was our 5^th visit to the hotel. Everything is always perfect. The employees are always very nice.

This hotel is outstanding — clearly the best in Erie! About a month ago, we were in town for my mother’s wake and funeral. We arrived late on Sunday and were looking for a few newspapers with her obituary. Ryan at the front desk overhead this and later found 5 papers and gave us a condolences card with a nice note and complementary breakfast! What hotel does this in this day and age? The next morning our breakfast server Genevieve was so nice and figured out a way to stretch the complementary breakfast for two mornings. The hotel is quite new, has a nice bar, and is in a great location on the bayfront. If you are in town for the beach, skiing or a convention, it’s the place to stay. Thank you!

If you are ever visiting Erie, you must stay at this hotel! It’s very clean and the atmosphere is great!

Probably the best hotel in this class that I’ve stayed at in any city. Everything was great. The location is beautiful, and so was the room itself. Our room faced away from the actual lake but theirs a harbor on the land-​side of the hotel so we still had a great view. The grounds are nice, the restaurant has great lakeside seating. The boats come in and out of the harbor alongside the hotel. Really pretty overall.
Service was also great, there were a couple of specifications we asked for with housekeeping and they met them no problem. The front desk people were friendly and helpful. Room service was super fast, 20 – 25 mins.
The gym was also exceptional for a hotel and was open 24 hours.
Also, the hotel has free wireless and adequate coffee supplies in the room (i.e. enough cream and sweeteners to have 2 good cups).
The hotel is definitely close enough to the isle. Don’t opt for a closer place just to be closer because this hotel is worth the additional 5 minutes distance.
If I had to nit pick, restaurant food was ok, but not outstanding. This includes the room service. I’d opt for local restaurants most of the time, although the view from the deck makes one or two meals at the hotel restaurant worth it. Parking is $ 12 dollars daily, which isn’t bad but free is always better.
This was a great hotel overall.

I’ve become a regular here at the Bayfront Sheraton, and this hotel is my go-​to. But really, ONLY because it’s like, literally, next door to where my client meetings are held at – the Bayfront Convention Center.
Upon arrival, you are greeted with a beautiful lobby area, and a water station of refreshingly infused fruits.
The front desk staff is always friendly + helpful, and they sometimes offer little hotel perks (but maybe also because I have a SPG account). Once I received a free drink at the bar, and today, I received a 20% off discount at the restaurant. It pays to sign up for hotel rewards!
The rooms are modern and clean, for the most part. Haven’t seen dust bunnies yet, but I did see a cup ring on the bathroom sink counter. The beds are comfortable and not too hard. Pillows are a little too high for my preference though. Typical hotel amenities are available — mini refrigerator, luxury robes, complimentary bottles of water, mini coffee machine, hair dryer, even a shower loofah! Never have I ever gotten a free loofah!
However, missing one essential item in the room: a microwave. For the amount you pay for a stay ($ 200+), a microwave should be included! But, lo and behold! I have discovered a hack for this — go down to the lobby, ask to use the mini microwave in the hotel snack shop, and heat your food! BOOM. That’s the sound of your popcorn popping in that same microwave.
Wifi is not fast. Slow, but not terrible.
The views… The views are amazing. Sometimes, with the luck of your front desk staff, you get the room with the breathtaking view of Lake Erie. And even better when the sun sets. It’s only a jump, hop and skip from the hotel to the edge of the lake.
I haven’t ventured to the gym or pool yet, but maybe when I’m not jogging around the lake, I will consider an indoor workout :)
One tip to remember: If you’re like me, and don’t need a daily change of linens and room cleaning, leave the card hanger on your door before 2AM. In exchange, they leave you a $ 5 voucher to spend at the restaurant or bar.
EDIT: My key card has been deactivated five times in two days. Kinda annoying each time going up and down the elevator. Maybe something to fix.

If I could give this hotel 6 stars, I would!!! We try to stay there a few times a year and love the hotel! The hotel is beautiful! The rooms are great! The robes in the room are amazing! The view of the lake is spectacular! And we are always treated well during our stay!

Strictly a review of the Bayfront Grille, the restaurant inside the Sheraton… my boyfriend and I had lunch with another couple here on 7÷5÷15 around 1:30pm. We were able to be seated outside since it was such a lovely day. The location is phenomenal being that it’s right on the water. We were able to catch a slight breeze and watch the boats sailing around the bay. Although we didn’t sit near it, just of note, there is a firepit surrounded by some couches which I think would be the perfect spot to enjoy an evening cocktail! Our service was polite and quick, but what really was outstanding here was the food! Many hotels offer only mediocre dining, however, all four of us were very satisfied with the quality of our meals. My bf had eaten here many times before and ordered his «usual» the salmon burger (citrus and dill tartar + sliced cucumber on a brioche bun) with fruit ($ 13). While I didn’t sample it, judging how quickly he devoured his meal, I believe it must have been quite tasty! The fruit was a nice mix of pineapple, melons, blueberries, blackberries, and strawberries. I chose the watermelon salad (watermelon, feta cheese, arugula + citrus mint vinaigrette) and chose to add chicken. What a perfect Summertime salad! It came in a large bowl with giant sweet slices of watermelon, perfectly grilled and seasoned chicken, large chunks of feta-​all drizzled with balsamic vinegar and tossed in the citrus mint dressing. This is my favorite salad to order in the summer and this was far superior to any of this variety I have previously ordered, including at the restaurant at the Trump Golf club in North Carolina! The other two members of our party ordered the lake Erie Perch sandwich (flash fried perch filet, coleslaw + house remoulade on a brioche bun) with fries and the crab cake (blue cornmeal and cotija cheese polenta, chayote squash, jicama slaw, sweet corn coulis + tomato oil). Both finished their meals as well and said they were delicious! I’d highly recommend dining here for both the food and the atmosphere whether you are a guest at the hotel or just stopping in!

Strangest revolving front door that really doesn’t work well. Seriously… Trees in the door?
The room was as expected: not bad, not great. The front desk staff was pleasant and accommodating. Nice meeting facility.

Very disappointing experience to say the least. The room (8^th floor, club level, marina view) was ok but certainly not worth $ 300. Parking was terrible, the room keys didn’t work, no one answered the room service phones, and the «club lounge» is a joke.

The room was very nice and clean, no complaints there. Only downside was the parking. They shouldn’t make their guests pay for parking if staying at the hotel. I get it, many others can use the parking garage, however, I thought it was tacky; just a thought. The Bayfront grille has mediocre food. We saw that they received an award out of all of the Sheraton’s that they offered the best… meeehh. It was okay. I will say observing this place it offered some great wait staff. Our waitress on the other hand was so unpleasant. She barely said hello to us. Or we maybe have ordered something she didn’t like? I don’t know but the view of the bay was quite nice.

Nothing about this hotel justifies the absurd price.
Just over $ 200 for a room in Erie, PA? Are you kidding me? You can stay @ the Ritz in DC for that bill.
Nothing about this hotel justifies the absurd price.
I cannot say that enough.
Nothing about this hotel justifies the absurd price.
Room was not ready for check-​in.
Nothing about this hotel justifies the absurd price.
But the views of the lake! It’s a lake people …
Nothing about this hotel justifies the absurd price.
Charge me $ 2 per for the complimentary water? How about go to hell.
Nothing about this hotel justifies the absurd price.
Couldn’t get out of the parking garage.
Nothing about this hotel justifies the absurd price.
WiFi was about as fast as DSL. Go Erie!
Nothing about this hotel justifies the absurd price.
Did I mention that …
Nothing about this hotel justifies the absurd price?

We stayed there last night on our way to Niagara Falls. The hotel is very nice. We stayed on the 7^th floor which was just renovated and it was beautifully done! The whole hotel is being renovated between Dec 5 and early next year. We couldn’t even tell there were people working! No noise, no dust, and best of all great service! From the front desk to the restaurant we were treated very well! The front desk women recommended a great restaurant for us to eat at and they followed up twice townsite we were happy with the new rooms! Would definitely recommend if you are staying in the area!

Best ever customer service. Isn’t that all someone need?! It’s a pure win-​win. Stayed here for more than two months and thought about shifting hotels every time when I book for the next month, but I know I can’t get a better service than these people here:) it’s a small town and the location near the lake adds another plus to this hotel. Stay here for long to love it ^^

Room was not ready at the 3pm check in (arrived at 2:50pm), however, the concierge was very pleasant! He offered us another room with accommodations if we wanted to switch, we didn’t mind waiting the extra 15 minutes for our room (with view) to be finished as I understand it was a quite busy weekend! With the wait in mind, he covered our parking in the garage which was very nice.
Sadly, their machines which they stated were new in the garage, did not like our key cards lol. He assured me they will be fixed soon.
Room was very nice! Perfectly cleaned!
View was beautiful!!!
Bed & pillows way too soft for my back (have fibromyalgia as well as bursitis in back) so had a hard time sleeping, but husband slept like a log and absolutely loved the bed!
Had a difficult time with my iphone and the wifi service. It was very slow and kept having network errors and loading issues. But wasn’t a deal breaker lol
Definitely recommend!

This is a very nice hotel and everything was very clean. The pool is smaller than the photos look. It was fine for kids but you would find it difficult to swim laps.
Here’s what drops it from a five star to three stars — it’s very expensive (we paid $ 360 for a basic room with lake view) and that’s fine I guess, but when we got home I was emailed an updated bill. They charged us $ 2 for two little bottles of water that were in our room. SERIOUSLY? Are you kidding?
Management, if you are reading this — this is nOT a nice way to end a stay.

This was a very nice hotel with superior customer service. My husband and I had a dead battery in our car and I checked with the nice girl at the front desk. She got on the radio and called the engineer on duty to help us. He was there in 2 minutes and it was 12 below zero outside. Rooms were fab and the bar tender was very accommodating as we showed up at 10:30pm to order drinks and food. He was very nice and stayed open for us. Nice view of the lake. Breakfast was good at the bar downstairs

You can’t beat this hotel’s location. It’s right on Lake Erie, and if you’re lucky to have a room with a lake view, the view is fantastic. It is conveniently located to lots of restaurants, bars and it is easy to get onto the interstate with the Bayfront Connector access road.
The staff here is incredibly friendly and helpful. My complaints are with the rooms themselves. The beds are horrible. Ours was so soft that I swore I was sinking to the floor every time I got into it. We had a room that was handicapped accessible. The bathroom is great if you have special needs, but it is awkward if you do not. The bathroom is large, but all the towels are at the opposite end from the shower. It’s a minor thing, but annoying when you are staying somewhere for six nights.
Also, we arrived after a nine-​hour drive and wanted a beer and some food when we arrived. The bar was out of many of the beers we tried to order, which was really irritating.
You need to use your room key to access the parking garage, but our key stopped working after day one and we had to keep having it reset at the front desk. There were LOTS of other people with the same problem. We witnessed many of them stuck in the parking lot trying to get in/​out.

Truthfully, I didn’t expect much from a hotel in Erie. No knock to Erie, but it’s not a vacation hot spot that I’m aware of. With that in mind, this hotel was nice.
The staff were pleasant and well mannered, but that goes for most Erie born folks. The hotel was tidy and the rooms were big. All said, it was a pleasant experience.
The one thing that kept me from giving this place more stars was the parking situation. There isn’t any place to park other than their garage. The catch is, they charge $ 12 for overnight parking. It’s a stupid way that the hotel can market their rooms cheaper, when they aren’t.
Pros
1) great view of the lake
2) easy to get to
3) nice interior
Cons
1) the food is mediocre
2) it’s $ 12 to park, which is a scam because it’s the only place to park.
Definitely the place to stay in Erie.