Omni Sprinkler Service and Landscaping

They came on time and did a great job blowing out my sprinklers. It was very easy on me and they were nice and courteous to work with. I recommend them to anyone.

Unfortunately not the best experience. I had a pipe that was leaking at the end of last year and when they came out to do the sprinkler blowout they also repaired that as well and fixed some electrical issues. Great experience last year. Fast forward to end of this season and there is a small leak from the joint that was soldered last year during the repair. I was somewhat surprised at the fact that there was going to be a charge to replace this.
This prompted me to call the office to find out why I would be charged for this. If this repair would have been a couple of seasons ago I would not even have called however this was done 1 season ago in early Nov. I would think at a minimum they would have a warranty on their workmanship.
I spoke with the person who answered the phone and was told the repair was over 1 year old and was told to stop right there because I did not have them blow my system out or anything last year. I quickly responded to the person by saying not only did you repair the pipe but you also repaired some electric work and also blew out the system. I also told her I would be happy to provide her with a copy of our check to prove it.
Basically I don’t like people insinuating that I am a liar and I also don’t like it when they hang the phone up on you. As it stands today, my opinion of this company has gone down.

Just had Tim come by and turn on our sprinklers. He was knowledgeable, patient, and kind. He went through the system to explain what everything does, since I’ve never had sprinklers before, and was very willing to answer any questions I had. He activated the system, checked that everything worked, and aligned the sprinkler heads so they hit the grass and not the sidewalk or street. I’m very happy with the service I received, and will be calling them again when we need work on our sprinklers in the future! Thanks! :)

Dean’s installed my sprinkler system a few years ago. This year my clock wasn’t working and I called the company, only to discover that Dean’s had been sold to Omni, and that while there is a connection between the two companies, they are not the same company.
Omni could have easily taken the position of «Sorry, not our problem, different company, you’re out of luck» but instead I got just the opposite treatment. Beth in the office spent an incredible amount of time on the phone with me trying to troubleshoot the problem, including reading me step-​by-​step from the manual online to see if we could re-​set the clock and get it to work. Then she found me the phone number of the manufacturer and suggested I call them to see if there were other things I could try and told me to call her back and let her know what happened. She really went out of her way for me.
I did speak with the manufacturer of the sprinkler controller and after rebooting the system with him he said, «Your clock is shot and needs to be replaced.» Lucky for me it was still under warranty, but of course Omni had no obligation to honor the warranty that was really held by Dean’s. But Beth did her magic and called me back to say, «We will bring out a new clock, no charge, and only charge the minimal labor for putting it in, which shouldn’t take very long.»
$ 20 later, I have a new sprinkler controller, a new best friend (I told Beth I would love her forever) and a sprinkler/​landscape company that I know I can trust to take care of its customers.
Thank you Omni Sprinkler and thank you Beth!

Our family moved into a new construction in March of 2014 and a random knock at the door was Dean’s sprinkler wanting to provide an estimate. They were new to the neighborhood and were excited to do some of the landscaping in the area. That same day they scheduled a meeting for the following week. Dave and Sylvia came out to our house and spent several hours with us talking through what we were looking for and walking the yard. Within a few weeks we had a plan in place and an estimated start date. Their crews started right on schedule and the work was completed timely and beautifully.
In the spring of 2015 we decided that we wanted to add some grass in the back yard and a few other things. Dave jumped on it right away and within a few weeks they had us on the schedule and the work completed. I’ve been truly pleased and happy with the work that they have done and will continue to use them and would recommend them to anyone!
(Not sure why this shows Flordia, we are in Colorado)

About 5 years, I met with David Cohen from Dean Sprinkler to have a sprinkler installed. For 5 years, my front lawn was a weedy mess. It wasn’t until 2015 that I decided to move forward.
The spring of 2015, I met with 3 other landscape companies and found my old quote from David Cohen (now OmniSprinkler) so I called him up. I thought OmniSprinkler was the most responsive, patient and easy to work with. I chose them to install my sprinklers. I haven’t had any issues so far and it’s been about 2 months.
I had some issues which were my own fault. I knocked off the heads to the shrubs sprayers. And, when planting some russian sage, I accidentally tore a hole in the line. Within 1 text message to David, he had someone out there to fix it even though it was my error with no questions.
I’ve referred them to coworker and he’s had a great professional experience as well. I thought they did a great job. I enjoyed the low pressure pitch and the details & explanation of the plans.

We were referred to Omni by a friend & satisfied customer. I also did my homework & found that Omni has an A+ rating with the BBB. Our experience was very positive. Sometimes with contractors, just showing up is half the battle. All appointments were kept & on time. David listened to us & added value to our job without overselling. The crew was at our home for 3 days & did quality work. We are totally happy with the finished product & in love with our new yard.

We used Dean’s and now Omni for a number of needs from simple repair to a re-​configured sprinkler system and some landscaping. We have only had good work and communication from them and their employees.