Nu Style Landscape & Design

Nu Style started my landscape project in June of 2014. After two weeks working (with only a small portion done) they left for 2 weeks. Over a 12 day period I attempted 7 times to contact Mike Moilanen with no response from him. Finally I connected with him and we agreed he would refund our deposit less the work they had done. He told me to my face and in writing he would write me a check. But he refused to refund our money. After many attempts to receive our refund, we had no choice but to go to court. The judge decided in my favor of a $ 9,100 refund. Mike Moilanen still refused to pay so my attorney had to get a court issued garnishment against his bank account. On March 16, 2015 I finally received my refund. After Mike M. told me & wrote me he would refund my money in July of 2014, it took 8 months to receive back my refund. I had to pay my attorney $ 1,500. I found Nu Style Landscape extremely difficult to work and very unresponsive.

Warranty work from Nu Style means get your checkbook out, buy your own replacement trees & shrubs and start digging.
My builder (Remington Homes) provided some shrubs/​trees with the purchase of my patio home in Littleton and used Nu Style for most of their landscaping needs at the Cove development near Belleview and Wadsworth. Mike Moilanen seemed very helpful all thru the process. After final payment, a different story. I called the Nu Style office for warranty work a year later in April 2014. They said someone would call me back. A second call garnered the same response from the secretary. With my third call in June the secretary indicated that they were meeting with Mike regarding warranty work that week and they would get back to me shortly after. After my fourth call in June the secretary just said that she has relayed the messages and there is nothing else she can do. My fifth call was placed to Mike’s cell phone in July and to my surprise Mike answered.
Mike’s first comment was that he never received any messages, that he had issues with his secretary and had to replace her. He then had the nerve to say that the one year warranty was past and there was nothing he could do. After much discussion, he said to put all the warranty items down in an email and send to him. I explained that I had several shrubs that were mere twigs when he planted them in May 2013 and that they didn’t make it thru the winter. Also I had several larger evergreens that didn’t appear healthy and were losing needles (I watered all my shrubs/​trees faithfully during the winter months), they also were not staked since his foreman said not necessary but they became loose in the soil with strong winds. My gate latch didn’t operate properly, I had soil erosion next to my concrete patio (he said this was the builders issue but he told me a year earlier Nu Style would cover this, otherwise I could have had Remington address at their one year warranty review). My ground road base for the walk way on the side of my house had more soil in it that ground asphalt and the rocks spread in the non grass areas was not much more than an inch thick. But I would have been satisfied with replacing the dead shrubs/​trees.
I send Mike an email with the requested warranty work and two weeks later no followup from Mike. I placed a sixth call to Mike’s cell in late July and he said that I was on the list for warranty work. In Aug two weeks later I hadnt heard anything so I texted Mike who responded promptly with a sarcastic reply that they were not just going to drop what they were working on and rush over to my house.
A week later I placed my seventh call to the office to see what date I was scheduled for. The secretary said that Mike keeps that schedule and she had no idea BUT she or Mike would get back to me. No response and hence this negative review.
As an aside, my neighbor to the east had 6 dead shrubs in the front that I can see awaiting Nu Style warranty work while my neighbor to the west needs her second round fixing her brick steps on her patio that have settled due to poor soil compaction by Nu Style. She held back 10% of the balance due in order to get the brick work corrected the first time.
I would not recommend Nu Style for ANY landscaping work !!!