Dove Valley Storage

Absolutely terrible customer service. I went in on my lunch break one day to reserve a storage unit. First off, the manager refused to honor the prices advertised on the company’s website. Second, he was too preoccupied with his lunch to enter my reservation into the computer. He simply wrote down my name and contact info. After going several days without receiving any sort of confirmation, I left a message and sent an email to ensure my reservation was entered into the system. After 4 hours, the owner’s wife finally called and assured me my unit was reserved. Fast forward several days, I go in to claim my unit. Lo and behold, it’s not available. No other units are available and I have to scramble to find another storage company just days before my move. Bottom line, avoid at all costs.