Green Environmental Group

One year ago I hired this company to remove the rat infestation in my attic and basement of the house that I just bought. The team did a fantastic job of sealing all the openings and disposing of all the rat poop. I’m writing this review because I am highly dissatisfied with their five-​year guarantee of a rat free home. I once again have rats in my attic and basement and when I called to make an appointment they scheduled it for two weeks out. That two week appointment was today for which I waited only to find out they are not coming. When I called the company they said they had me down for the following Saturday at a completely different time, there is no way that waiting three weeks for them to come remove the rats is acceptable. I personally had to go into the attic to check the traps to finally realize the live rats that I heard running around are now dead as they are stuck in the traps that I’m waiting for the company to come remove and re-​clean all the poop out of the insulation. I am now realizing that I overpaid for a service I’m not getting.

I had a horrible rat infestation in my attic and basement and Ronnie and his crew did a very professional and thorough job of removing all of the contaminated insulation and cleaning and vacuuming the attic. They were careful to protect my floors and furniture with plastic before starting. They closed all of the openings with wire and foam to «rat proof» my entire house. From the office scheduling to working out the details with Edward I cannot be more pleased. I highly recommend Green Environmental Group.

For decades we had a feral group of cats that lived under a neighbor’s house. Never a pest in the hood because the cats were diligent! Unfortunately, when our neighbor sold his home it was tented while the cats were under the home. Goodbye feral cats and hello rodents! It was fine SEEING raccoons, opossums and squirrels on the property. But hearing scampering in the attic is another matter! So in 2013 we had Green Environmental clean the attic and overnight the problem was eliminated– neatly and efficiently! Last year, we weren’t sure if the running was on the roof or in the attic. One call, and because we were under warranty, the fabulous office staff had an inspector in the attic the next day. Hence, I was surprised that with our home in escrow, an inspector would imply that a smell in the attic was possibly a decaying something. Again, still under warranty, Dana scheduled an inspector ASAP. This is a great company! Great staff! And terrific service. I’m sure the source of the smell won’t be an uninvited inhabitant!

I am very satisfied with results, we have resolved ourselves to rats and was struggling with solutions, we also weighed the fact they guarantee clean ratfree attic for 5 years! And we are definitely going to have them check periodically. When we call for «peace of mind» check, they are over to perform check with no hesitation. I would recommend them. Remember… You get what you pay for

We had this company come out because we thought we had rats in the attic. They said it was infested and needed to be sanitised, cleaned, the air ducts cleaned and all the insulation removed and replaced. Their estimate was $ 4200. We then had two other companies come out since we felt that was a really high estimate and both companies said there were NO SIGNS OF RODENTS AND THE INSULATION WAS FINE. The black particles on the ground were from roofing material that was left over after construction. I would not trust this company. They are trying to make money and do work where it doesn’t need to be done.

Following up on a review I left months back. Beware of the owner of this company because he makes many attempts to seem like he’s interested in taking care of customers on Unilocal,but he or his employees fail to have any follow through when you actually need an issue addressed.
My situation found me needing them to come back at a later date to install the new insulation in my attic after they cleaned it prior to my interior remodel. I understand that they would rather do jobs in one day, but my contractor wanted a clean working space in the attic. Jerry their estimated agreed to come back after my contractor was complete, and we agreed on a price. Fast forward months later when my work was completed and green environmental tried to claim that I needed to pay additional money for the insulation install despite our agreement, which was even in writing on an estate. My project manager and I made many attempts to clear the situation up, even offering to pay them for the work they «completed» as long as they would reimburse us for the insulation material costs that were never installed. Calling into there office usually found me speaking with an Edwin/​Edward (not sure of name) or a Danna (woman with British accent). They always acted like they wanted to help, saying «we will talk to the owner and get back to you…» Instead, we would never hear back, and we would then have to call in again to see what was going on. Finally, after much back and forth, I was able to get a verbal agreement from them to pay me $ 1,100 back for the insulation that was never installed, but of course I never received the check. Not to mention, when I had an HVAC company come to check on the work green environmental did with regard to asbestos, I was informed that not all areas were clean and that the new ducting that was installed to replace the old duct would never pass final inspection. This resulted in me having to hire additional workers to fix these issues.
Look, bottom line is this company may do good work sometimes as you might see in the reviews. Unfortunately, I have to strongly disagree based on my experience.

We heard loud noises in the attic, which seemed too loud for rats. We suspected raccoon activity. We called Green Environmental, since they’re licensed for rodents as well as raccoons. They came out and confirmed there was rat and raccoon activity. With David as foreman, they safely removed all of the old, soiled insulation, cleaned out attic, set traps, closed all vent coverings, and sealed off our space from our attached neighbor’s space. Apparently the raccoon that had been in our attic wasn’t about to go easily. It literally clawed and ate through our exterior to get back in. David came out regularly to check traps – and even gave me his cell phone to call if the raccoon got into the cage. The raccoon actually broke out of trap twice! David was as tenacious as the raccoon, spreading repellent, checking attic, resetting trap, reinforcing vent screens (raccoons are strong!) for a few weeks. Finally, the raccoon gave up. After David confirmed all activity had ceased in the attic, he oversaw the installation of new insulation.
Since the raccoon caused so much damage, we decided to see if homeowner’s insurance covered anything. Much to our surprise, since raccoons are not considered rodents, the damage was covered. Green Environmental worked well with insurance company regarding
separating out actual damage costs with prevention costs. Edward was quick to respond to insurance company requests.
You’ll pay more for this company’s services, but we’ve gone the cheap route with other companies. In the end, it’s not worth it to go cheap when it comes to protecting your home from rodent infestations and raccoon invasions. This company offers a five year guarantee on their work.
We believe the secret to the overall success of this project was David. He maintained high standards throughout the process and never cut corners.

They are very reliable-​show up on time and clean out beautifully before they leave. They did a lot of work to plug up the holes-​more than we even expected .Dana is great to deal with –she is the owner’s assistant.

We had renovated our whole house 2 years ago and, apparently, the contractor didn’t seal all of the vents from outside into the attic and crawlspace. Once the weather started getting a little cooler, we were awaken by a loud scratching sound in the attic every morning around 5am. When we did the remodel, we were informed at that time that the attic had remnants of rat droppings from many years prior but we thought the house had been cleared and sealed.
We contacted Green Environmental Group on Saturday morning to explain the situation and they told us that Tom could be at our place the next day, a Sunday. I was shocked and impressed that they would come out on a Sunday, so more points to them for the speedy service. On Sunday, Tom came by to look over the situation and informed us that we probably had more than 10 rats in the attic with the amount of droppings they found. Great. He was very informative about how rats enter the house and why they enter a house. I didn’t know that rats, like dogs, can mark their territory and they are attracted to any scents left inside the attic from other rats. So, we learned a lot that day about rats… more than anybody should ever need to know. Tom was very professional and the whole inspection went smoothly. He told us the project should only take one day and we scheduled the work to be performed on that Thursday. We have 2 dogs and Tom reassured us that their process is non-​toxic and safe for us and the dogs so we didn’t need to have them boarded for the day. Also, to protect your image with your neighbors, none of the vehicles they use are marked with the company name or logo. So, your neighbors won’t know you’re being treated for a rat problem, if that matters to you.
On Thursday morning, the crew arrived 10 minutes early to do the work. The foreman on the job was David and he was a pleasure to work with. He explained everything as it was happening and went out of his way to make sure the house was protected during the work. With all of the remodeling work we’ve done on the house, I can honestly say that David and his crew showed more respect for our property than any of the other workers we’ve had through the house. They covered all of the walls, floors and furniture with plastic while they were working and, numerous times, I had to tell them it was okay for them to wear their shoes in the house since they wanted to make sure they didn’t bring in any dirt. As promised, the workers had the attic cleaned out and fumigated (if that’s what they call it) within a few hours and David began sealing all of the holes in the attic and replacing the screens on the air vents. That came as a surprise to me. I thought they would just seal the holes but he ran out and purchased all new vents for the attic which matched the color and décor of the house. There was no extra charge for this service. Also, he replaced the crawlspace entry gates and even fixed a cap to a sewer line that was missing under the house which we didn’t know about. And, to top it all off, the contractor who did our remodel left a lot of debris and old plumbing, etc. in the crawlspace. David and his crew removed a majority of this debris as an extra service on their own, again without extra charges. I was shocked. Now, I don’t need to hire somebody extra to come in and clean up under the house.
Before they left, they installed all new insulation in the attic and they placed numerous rat traps in the attic and in the crawlspace to get any rats which may not have left the premises when they fumigated. Since they had sealed all of the entry points, there was no way for any rats which may be hiding to flee. David gave me a run-​down of everything they did and we scheduled a day for him to come back in a week in order to check all of the traps that they left. When they left, you couldn’t even tell that they had been there. The place was spotless. The only way you would notice their work was by looking in the attic. For the first time in the 2 years that we’ve lived in the house, I was finally able to go into the attic since it was so clean.
David came back on the scheduled day to check the traps and, yes, we had caught one additional rat in the attic that was left behind. Everything else was clean. They removed the old trap and replaced it with another. When we received the «all clear», David informed me that they will call us in 6 months to do another follow-​up on the rat traps, or we could call them at any time to come out if we feel one of the traps had gone off. The entire project is covered by a 5 year guarantee.
All in all, this whole process, which could have been pretty nasty, ended up being a smooth and easy process. I would recommend Green Environmental Group to anybody having a problem with little visitors.

I met with Eli. He came to my house, did a very thorough inspection and then gave a price right on the spot. He was able to set up an appointment for the work within a few days and then a crew came that Saturday. They did the entire (horrific) job in one day, and even though they found extra insulation or additional issues, they stuck to their price and didn’t try to gauge us for extra money. I highly recommend this company.

I had these guys out to stop and mice or rats from getting into our crawlspace and to clean up the mess the rats and mice have made. They seem to have done a good job cleaning up the old insulation. But they told me that some of my ducting was damaged and needed replacing. They quoted $ 3200. Too much I suspected. I called my furnace guy and he replaced them for $ 1250. The furnace serviceman saw a rat too while he was working. I called Green Environmental back (they have a guarantee) to have them come out again. I have to wait 2 weeks before they can return. Meanwhile I’m not sure if new rats are getting in or if that’s an old one they didn’t catch. I’d say don’t let them upsell you on repairs but they cleaned up the crawlspace well.

Let me start out by saying this company not only has great customer service but their 3 man crew was awesome. I called a couple other companies to ask about their prices and warranties and this company had the best. My wife and I purchased a house a couple years ago but we started hearing movement in the attic. After discovering the noises we decided we needed to figure out what it was. We called this company and they were able to come the very next day!!! They cleaned out about 50 years of insulation, effectively cleaned and got rid of all the rat droppings and patched holes where rodents were entering. The crew was very nice and informative about the status of the attic and what their solution was. They also cleaned and sanitized it! We are both more than satisfied with their work and would recommend them to anyone who has the same problem.

When i discovered i had rats, my problem was who do you call? i called 3 different companies to come give me estimates. even though they were a little higher in price, i felt very comfortable with what Tome told me.
his crew arrived on time & spent over 9 hours at my house, cleaning the attic, putting in new inslulation, spraying & covering every possible escape hole inside & outside the entire house.
they did a very thorough job, cleaned up nicely, were very friendly & informative.
I WOULD HIGHLY RECOMMEND THEM.
tom b.
valley glen, ca

I called this company, we waited for few days for them to come, the estimated price was from $ 1,900 to $ 1,400.00 the guy name Tom said its guaranteed 100%!we have rodents problem underneath our house. Since we were shopping around for a better pricing. The next day around 3:00am I noticed that our motion detector was turning on so u decided to check it out and sure enough we got it on a video we have skunk but a not I rodent.
We got rid of it in few days for $ 250.00 via Animal boy from long beach.
I have them 1 star for the false assumption that we had a rodent problem. You guys are WRONG! and they are charging too much money. Stay away– from this guys!

I had rats in my new home and my Terminix contract did not cover fixing the problem. I wanted to hire a company that handled things in a green way because I have little ones in the house. I also wanted the problem solved, with a guarantee. After reading their website, I was sold and gave them a call. They came to give me an estimate the very next day, Everyone I dealt with, from the person who answers the phone to the estimator was extremely professional, trustful, and reliable. The estimate was not cheap but came with a 5 year warranty so I was sold. The day of the work, one of the workers made a comment that made me nervous. I went on Unilocal and freaked out reading other reviews (that I had forgotten to check in advance) and decided these guys must be trying to scam me. I called the company immediately and the president of the company got on the phone. He was respectful and reassuring and told me he would stand by his estimate and not to worry. The job took a full day and the work was beautiful. I barely knew they were there, but all the entrances to my house were sealed and looked great.
Then I heard the rats again. They sent out a team, free of charge to check it out. They spent hours looking for anything they might have missed and closed up one little spot that could have been the issue. Two nights later I heard them again. When I called, they took me seriously and tried to come out as soon as I would be there to let them in. Again they spent hours looking for the problem, checking all the traps they set, climbing through all the crawl spaces above and below looking for evidence and all under the warranty, free of charge. We realized that what i was hearing was the rats on the roof, they had no access to the house as there are no entry points. Now they just use my roof to climb to other houses that have not used Green Environmental Group!
I never take the time to write reviews, but these guys do incredible work, stand by their work, and treat you like family always listening to your concerns and working around your schedule to help out. I can not recommend them highly enough! They are not cheap, but with the guarantee it is beyond worth the price. Thank you GEG!!!

Calling this company was the best decision I’ve ever made! The crew was very nice and they were dedicated to finding every nook and cranny that a rat could get through. They went inch by inch through the whole house and closed off everything. They also vacuumed all droppings, cleaned out our sofa beds, and disinfected everything! Immediately the decaying smell started to go away. They even took care of a dead rat in one of our traps so I didn’t have to. The work that they did plus the follow ups make this so worth it. If you have a rat problem, these guys are the best.
Jerry and David are the best and have been amazing through this whole process! I can’t wait for my first follow up. Thank you so much. This company has changed my life, and I’m not being dramatic.

I searched the internet for a company that would get rid of rats without using pesticide. The estimate was slightly higher but in the end it was well worth it. Dana was wonderful on the phone, explaining to me that the poison does not get rid of the problem. It is a temporary fix. I wanted something more permanent and environmentally friendly.
Dave and his crew came out in August to do the work. I was shocked to see them remove 60 big black bags of debris and spoiled insulation. They were professional and showed up on time. They blocked off the inside of the house and wore booties when in the house. I didn’t get any dust or smell in the house.
It turns out there were two sewer pipes that were sticking up in my attic and open. They found a live black sewer rat coming out of the pipe when they were working up there. They sealed these up and any other openings as well.
Since then there has not been any sign of a rodent thank God. I am very satisfied with this company. If you hear a noise or think there is something lurking in your attic, they will come out and investigate for the next five years! This is the best guarantee out there.
I am now going to use them to insulate my attic. When you call, ask for Dana. Her knowledge and pleasant personality will make you feel right at ease.

So far, so good! Had a long term rat infestation and these guys got my attic all cleaned sealed and re insulated in the course of a Saturday! They were professional and clean. There were way more holes to be sealed and more waste to be removed than expected and they still got it done the same day for the same price! This winter will be the real test to see if the rats get back in, but with a five year warranty it’s worth the investment! Best price I got for the work involved.

I am blown away and pleasantly surprised that there are still honest professionals out there. In short, Ben (representative) visited my house for an inspection/​free evaluation, and pretty much told me that I had nothing to worry about — this is after checking my attic and other areas of the house, including the garage. In addition, he gave me some free advice on what to do in case I had mice. He saw no evidence of mice droppings in my attic. My house is build on a concrete slab; therefore, no issues about the mice coming from the bottom of the foundation.
A few days ago, I happened to leave the garage door open to get a cross-​breeze into my house. This may have been how a mouse got into my house. I used a trap and managed to kill it. However, my wife and I were concerned that more could have entered the house as well. This is why I called the Green Environmental Group. Fortunately, an honest man (Ben) gave me an honest assessment and did not even try whatsoever to sell me anything or scare me into thinking about a bad scenario. Instead, Ben gave me some tips and simply said to put some traps for the next fews days just in case more mice are around. He also told me to not touch the traps, so that the mice don’t smell my scent — mice tend to stay away from human scents; therefore, the traps will not work if touched.
I was so eager to write this review because of the unique honesty I experienced! Please, please, don’t think I was asked to write this review or that I work for the company. I know we are often skeptical about who really writes these Unilocal reviews. If anything, at the very least, rest assured that there are still honest workers out there. Green Enviromental Group is so lucky to have a person like Ben. Because of his honesty, I am going to go out of my way to promote him to all my neighbors and friends, and I will also try to find a way to utilize his service in the future. Ben is a keeper!!!
John G.

Dealt with Jerry in person and Edward over the phone.
I wanted some piece of mind and decided to call them and they came thru!
Like I told Edward over the phone. I only deal with people I trust and after calling a few companies I really was hoping these guys could deliver what they promised because the truth is they made it sound so simple.
Well the truth is it sounded simple because these guys are pros!