Transmasters Transmissions & Autocare

This is by far the best transmission shop i’ve ever dealt with… The owner Rick is such an honest and knowledgeable man and his daughter Kali is very efficient in providing the best quality service. They are a tight knit family owned business with great attitude and prices. Ohhh btw they are super military friendly. Don’t for one second hesitate to come in to get some work done. Thank you for great service!!!

Great people, very knowledgeable. I’ve never had any issues with them. I can expect them to have my vehicle done in a quickly manner and a great quality price. If you’re Military then ask about the Military discount, just a quick heads up!

My family has taken our cars to Transmasters for years. They have done the brakes on my 2006 Audi A4 several times and also helped us chase down small issues with our engine. I’ve been very happy with their service. They take care of things quickly and give honest advice. I’ve taken my car there to have them look at the brakes and more than once they have told me that new brakes were not needed yet. The honest advice makes me want to bring my business back. We now live half an hour away but I’m willing to drive up to Encinitas for that kind of service.

I’m a costumer from this place it’s amazing they have a really good service and the people who works there are very nice people so I recommend this place a lot, tank u guys for all the good service

Worst ever service I had in my life!!!
Never go to this place, I have to check in car 3 times as reverse– problem was never fixed. They kept my car for 10 days and stole 10 gallons of gas…
If I could I would give negative starts …

We have been using these guys for our ford trucks for a while. For the most part, good service. Knowledgable. quick turn around. One thing though. They charged us 200.00 to replace a fuel filter on our f250 diesel –in hopes of trying to fix a problem. That did not fix the stalling problem.
We had just replaced that fuel filter too.
No body is perfect but I will continue to use these guys for transmission work.

Rip off. 750 dollars in parts and 2,250 in labor. Highly do not recommend. Had to pay 900 just to get it checked out. Then I was accused of not paying them, but they figured it out.

Hi, Don’t enjoy giving a bad revue to any business but, Tom @ Transmasters knew that I was not happy w/​their service or should I say over service. Took 01 Silverado in w/​check engine light on, code read bad Vehicle speed sensor! «Truck would not shift due to speed sensor» Tom insisted that he drop the pan on tranny to see if there were any filings from worn parts. Cost: $ 250. I told Tom that I have never had a problem w/​tranny and I didn’t think that would be necessary being that I am a mechanic myself. Anyway he did it his way and it ended up costing me $ 449 and change to replace a $ 90. Speed sensor plus $ 200 plus for car rental for the weekend! Sucks! Sorry Tom!

It’s a very painful thing to realize your transmission is shot. Transmasters prices are in line with most other transmission places. Let’s face it you aren’t gonna find a bargain when dealing with your transmission.
Tom gave superior service and kept all his timeline promises even though it was Thankgiving week.
This wasn’t a fun thing to have to deal with but Transmasters made it a little less painful with their attentiveness and professionalism.

Transmasters was recommended to me by a friend and I was very pleased with the customer service, the work, and the price. I needed to have my 11 year old Honda seriously inspected before I embarked upon a 1,400 mile road trip to relocate. I trusted these mechanics with my life, my two cats and my significant other, and so I didn’t make this decision lightly. Tom made recommendations, worked with me on the fees and told me frankly what I could afford to forgo and what I couldn’t. My car, my cats, my boyfriend and myself all made the trip during the hottest part of the summer and a year later, my car is still running beautifully. I would definitely trust Transmasters with my vehicle again and have recommended them to many family members and friends.

I am a little disappointed in Unilocal, I just posted a review and it has been removed!
I am, however, thrilled with Transmasters! The staff (Rick and Tom) are wonderful! I used to be a «dealer only service» kind of person. When the make of my car became unavailable (Saturn), I took my car to another dealer for specific service that had been diagnosed. The dealer (another nameless GM dealer) would not fix the problem and at the same time had NO idea about my car model. I felt with the service writer that I was treated as a «woman» not as someone who knows enough about cars that she can speak intelligently about them.
In contrast, Tom and Rick do not talk down to me, they explain what they would like to do, call to update what is going on and make sure that I am treated like any other person. I now take my car there for all service, including oil changes and maintenance.
I give them 5 stars for communication, quality of service and just being honest!

I was the first to review here but somehow it got taken down and censored. Huh. Funny that.
Check the filtered reviews, 2÷17÷2010.
Lulz that their second review (marked as the first now) also got a 1 star. Their filtered reviews also seem to be filled with bogus reviews.
Any of this seem fishy to you, the reader?
Original review (to show «love» for transmasters):
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I would give 0 stars if I could!
I dropped our family car off on a Monday and they promised to call back 2 or 3 times when we phoned them but never did.
We finally lost our patience and picked up the car on the following Monday… without calling. This was for a reason. I had a feeling something was up. I purposely came in unexpected as a surprise.
The car was sitting outside parked in their small lot.
I found their paper floor mat covers shredded up on the floor and my floor mats were greasy underneath. Plus, the driver’s inside leather door handle also had grease smears on it. The pickup form shows we failed to return their call even though we spoke with them numerous times when they promised to call us back as noted above.
They were rude and awkward when I came to pick it up. I didn’t owe anything of course and they didn’t really say a word to me about the car. This was also very strange of course.
Needless to say, we won’t be coming back!
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I’m not on Unilocal to slander or smear anyone. I tell it like it is and as you can see from my reviews I don’t go around giving 1 or 5 star reviews only. Strangely enough, I used to be their first reviewer, but this time it seems to have been placed on someone else’s review now — who also gave them a 1 star rating.
I have only experienced terrible service at a few places in my life but this place rates at the top of them. By far. It was also one of the strangest customer service experiences as well.

Brought my car in after it started stalling and after we noticed the radiator’s fan would kick in very loudly. To make a long story, short, Transmasters charged me a diagnostic fee, fixed what they thought was the problem, and overcharged me for parts and labor. But the problem was never fixed. So, we brought it in two more times, charged diagnostic fees, parts and labor again, and still the problem was never fixed. We then took it to a Mazda dealer in Escondido for the overheating problem and the stalling and they quickly and cheaply figured it out. In fact we got a brand new engine for free out of it, since there was a recall for any engine under 100k miles.
Customer service was good. Friendly people, but I would worry about their expertise in diagnosing and repair for anything outside of transmissions and they are more expensive than competitors.
Well, now I can add the finale to this review. Less than two years later, we took our RX8 in to Mazda of Escondido, since we were losing coolant from our radiator. They said that the lower hose needed to be replaced. I was skeptical since we had Transmasters replace them not to long ago, but they found that Transmaster used Mazda hoses, but not Mazda clamps. (The price difference about $ 4 a clamp!) The problem is the after market clamps do not expand as the temperature rises, thus after less than 2 years later the hose will crack. Apparently Mazda clamps adjust as the hose expands and contracts. So, due to Transmaster we are out $ 300 mostly from the dealer’s labor costs to replace the hoses. Thank you Rick!