CVS Pharmacy

store is always empty but my cashier is absolutely amazing thank you margarita =)

Manger came up to me and said that my animal was not allowed in the facility. And I should read the sign outside. I read the sign outside service animals are allowed and I brought that up to him and he said he needed proof of me needing him which is ridiculous. Never happened to me before he was extremely rude about it and did not want to hear what I had to say. I will NOT be returning to this CVS even though it is closer to my home I will use the other one. He should be re-​evaluated on his customer service training because that is not how you should be talking to a customer in front of other customers.

Maybe it was an off day for other reviews. I’ve been in here twice. The first time I was just killing time between work. Ended up getting a birthday card & soda. One of the employees walked by and asked me if i needed help. I guess i wandering around too mich lol
Then again came Sunday morning before 9? They were actually open… Target doesn’t even open before 9 so I was surprised. All I bought was water & the lady reminded me about my rewards card. They charge for bags now! So I just carried it out.

Went to this CVS location to pick up some hair ties since I ran out. I thought the layout of this location was strange. You walk in and in the middle, there was a wide space and to the left and right were small isles of stuff.
Anyway, I found my hair ties which were on sale for $ 1.45. I saw numerous hair stuff on sale but chose this bundle of colorful hair ties. I was satisfied with what I picked.
Everything was organized and easy to find without having any assistance. Everything was fully stocked.
However, once it was time to pay, there was a long line with only two cashiers. The lady to the right at the cash register made a quick comment about who the ties were for thinking it was for my daughter when it was actually for me. Lines took a long time. I really think they should add self check outs since standing in line can take forever. That was my only gripe.
There is plenty of parking up front.

Seems to be somewhat slim pickin’s here. The cashiers are a bit angry. Thank God for the store manager saving our lives … Lines were slow slow and we only had 2 people in front of us! If it weren’t for the store manager, I’d give this location 1 star. Thanks store manager!

Seriously, drive the extra mile to the Encinitas Blvd. Store. Night and day in terms of service.
Cashiers here are slow and rude. It’s never really clean and the employees look unkempt. There’s no help out in the aisles to be found.
You can’t get help if you ask where to find something, only a vague pointing to the area of your item.
They never use your name or say please or thank you for shopping there.
I tried to order a specific generic for my prescription 4 times to be told that CVS doesn’t carry it and won’t order it.
Encinitas Blvd. Had it and has been happy to stock it for me for 2 years. I can even call ahead to ensure there are enough for my large prescription or they’ll immediately order for me… not so here.
Pharmacy waits are ridiculous and you can’t get your questions answered. The front desk looks like hoarder central and the front desk employees look stressed and unhappy.
All in all, the people here act as if they’re doing you a favor by being there. No smiles. No courtesy.
I spoke to the new store manager this week who brought my concern regarding a return to staff. When I went back, the cashier was visibly angry and rude.
I’m an Encinitas Blvd. Loyal shopper now.
Forget this place.