CVS Pharmacy

CVS 24 Hr EL Camino Real Carlsbad now closes at midnight. Shame on this company. Take your business elsewhere.

Worst Pharmacy EVER!!!
Blonde lady that sits at the drop off counter is the rudest person I have ever had to deal with.
ZERO Customer Service.
Go to Walgreens across the street to save yourself any grief.

I’ve only shopped at CVS a few times, but the pharmacy at this particular store is the worst I’ve seen in my life. Almost third-​world. Unhelpful staff who seem like they don’t enjoy working there. Dirty. A bug ran across the counter and they just laughed. Gross. Pharmacist took sweet time and was very indifferent to us. I called to talk with a manager and they didn’t return call for several weeks and needed constant reminding. Their management is atrocious.
I’ve advised our insurance firm of CVS’ situation and we will never return to this pit.

I would give less but they won’t let me. HORRIBLE customer service! They say will call back and they NEVER DO! I was told a med was going to be approved by my ins to pick up Sunday. Well it is Sunday and I called to have it filled and they tell me that my ins won’t cover it till the 16^th! I told them the whole story from Friday again and they said the would call me back. Never got a call. So I came in, got tons of attitude from the manager aka pharmacist. And she proceeds to tell me that it was filled and they just haven’t called me and she told me to get in line. So I did and when I was up she yelled from the back «I told you it’s not done, wait to be called» complete jerk about it! Last time I come here. I sure am not here for the fun of it! You causing me extra stress over something you screwed up in the first place!

Pathetic! I still wonder why I still use this pharmacy every time I go there. It’s pharmacy counter is totally ghetto. The service here is very slow and it seems everything is more important than the customer who is in front of them or in their line that usually is very deep. I really need to switch pharmacies. I’ve been saying that for two years. Must be a glutton for punishment.

This is a review for the pharmacy. Let me start and finish by saying — go elsewhere. Seriously.
You don’t want an incompetent pharmacist. You just don’t. These folks missed a pretty significant drug interaction with my cancer meds a few months ago. I should have stopped going there right then, but it’s convenient and I’m a fan of second chances.
Last week I was so sick I could barely stand. I get a call saying my prescriptions were ready. Well… I get there, and they’re not really all ready. Just some of them, laughed the guy helping me. Ha ha.
They didn’t have enough of one… and my insurance didn’t cover yet another. I was never told either or asked if I wanted to pay cash or get an OTC equivalent (Flonase) which was readily available. I was told I’d be called when they were ready.
Next day, I go again… one more ready — they switched to the OTC Flonase — the other they still don’t have enough pills. So I take what they have and they say they’l have the rest for me on Monday.
It’s now Friday. I go back because I’ve received not one– not two — but THREE calls telling me my prescriptions are ready. I’m still sick as heck — and guess what? The one prescription isn’t there. Again.
The pharmacist has me stand in the drop off line after waiting in the pick up line, where a «charming» Jenny «helps» me. While doing three other things and not listening to anything I’m saying. Obviously, she’s used to not having to pay attention.
She wonders if it’s at the OTHER CVS in Encinitas…
WHY WOULD IT BE??? The curly-​haired lady next to Jenny was the one who helped me and told me she’d have the pills ready Monday. Why would she have sent them to the OTHER CVS? I have never been to another CVS. But Jenny calls and lo and behold… it’s there for some reason.
Jenny doesn’t offer to have it sent over or refilled at the store I’m standing in. She hangs up and tells me to go there. Jenny is the reason people have meltdowns over bad service.
I’m SICK!!!
I inform her I’ve never been there and can she please tell me where it is. «In Encinitas on Encinitas Blvd.» Gee… thanks. That helps a ton. I turned and left.
Worst. Pharmacy Team. Ever.
I’m done with this place. Run by some of the most inept folks I’ve ever met. Awful and incompetent service. Just what NOBODY needs when they’re sick.

Update: 2015. Well the remodel really helped both space nd temperament for all concerned.
The pharmacy works much better, it’s cleaner, and everything just chilled out remarkably.
this is become a very pleasant place to get your prescription.
I suggest that anyone who is here before last year give it another try. You will be pleasantly surprised by how beautiful this pharmacy has become and how kind its people are.

CVS has come to the rescue for me, they are A-​OK. When your child is sick it is great to know that CVS is close and they stay open until midnight in a town that rolled up the streets at 10 pm.
In the big scheme of things, CVS is broad and thin. Essentially they sell a whole lot of stuff, but limited varieties of each product. If you are not loyal to a brand you will not be frustrated with the selection.
As a spoiled shopper I prefer variety, like when the shelves have a mind numbing variety of choices. But beggars can’t be too picky! If our are in a pinch and need something then any brand will do the trick.
I am only familiar with the health care products, cleaning products and beer and wine. The convenience of all of these products in one place, well CVS gets 3 stars for that.

Old old Longs. Still the same but now CVS. What can I say about them. They have everything you could want from a drug store and usually good service. Parking lot large and a lot of other shopping to get done in the center.

Nearly everything you need to survive is located in this store. I go here monthly for essentials, since it’s closer to me than Target. This store (CVS) has better deals on makeup products, hard liquor, and seasonal items compared to Rite Aid and Walgreens. Also, this CVS is popular, so prepare to wait in line to checkout.

Everything is ready on time and the staff is friendly.
Store is always clean and well staffed.

If I could give LESS THEN ONE STAR I would. I called and they put me on hold… Ok understandable they get busy. 5 min later I get sassy person on the phone saying «uhm can I help you?» In an extremly hostile provocative way. She sounded mad. I was confused and called the wrong cvs and insted of helping me she said «so you wana transfer it to the one in carlsbad or what». I don’t even have my perscription there. WHAT A RUDE PERSON

The amount of times this pharmacy has messed up my prescriptions is ridiculous. Once I opened my medicine to find a completely different dosage/​quantity than what my doctor prescribed to me and the pharmacist was defensive and hostile when I called back to inform her of her mistake, and refused to believe that she had misread the prescription. After minutes of arguing, she finally looked at a copy of the prescription and saw that I, in fact, was right. I had to drive all the way back to the store and the pharmacist did not apologize or even seem the least bit sorry or concerned. This could have been extremely dangerous considering it was a controlled substance that should not be taken at a high dose. In addition to this, just about every pharmacist at this location seems as if they hate their life/​job and are being tortured (the older woman is the worst-​most people will know who I’m talking about). Talking to them literally ruins my day/​destroys my mood, and I try to avoid this pharmacy at all costs, but sometimes I have no other choice when other pharmacies do not have my medication in stock. The only reason I gave it 2 stars is because the employees outside the pharmacy are friendly. Besides that the pharmacy practically destroys CVS for me; absolutely pitiful.

Terrible pharmacy. Pharmacists were rude and messed up a prescription. They were also severely understaffed, so there was a long line I had to wait in twice due to inefficiencies in how they manage the various parts of the pickup process.

Best CVS de todo el mundo!!! Dayse, Candace, Tanner and the gang are great! They greet ya when ya walk in and are always ready to help. My favorite place to go for random crap in the wee hours. Sometimes I go twice in a night and it’s pretty gnarly how different the store can look within a matter of a couple hours. These kids obviously work hard. From what I can tell the managers Candace and Javier are really on top of things. Who needs Wal-​Mart at 2am when there’s CVS lol. Thank you guys

Theres one lady in there, I always seem to get her and she has a way of taking a chunk of my happiness away. Just always seems like her life is awful and its ruining her day to help you get your prescription. Ive had lots of problems with this place, primarily with her seeming like she doesnt care to help you out much, but wallgreens nearby is just too hard to get out of the parking lot. But they do get the job done albeit with major errors usually.

Seriously one of the better CVS stores in the area. I usually use Jennifer for my cashier and she’s actually quite friendly and NEVER complains when I use coupons and all my extrabucks which I definitely appreciate.
The store is generally clean and you can usually find some killer clearance deals year-​round. The managers are generally friendly and someone always asks if I need help finding something when I’m there so the customer service is pretty decent. The only reason I rated it 4 stars is because the Pharmacy sucks! Like. its seriously sooo bad! It always takes forever to fill a prescription and they are the most unfriendly people in the entire store.
Overall though, the store keeps me coming back so they must be doing something right!

Jennifer H. Christ! Worst service I have ever experienced, period. Never seen someone so unhappy with life. Wish I could never return but work in the same complex and dread seeing her daily.

This is a weekly stop for me. They always have the products I use in stock it makes it very convenient to swing in on my way to work. But the employees are not friendly, don’t talk to you and seem really not to like their jobs. I have met one of the managers tho who has rang me up and he was really nice.

*cough* + *walks to CVS* (Yes, I can walk in Carlsbad ya knobs)
What? I can’t find the Zicam Cough I want at CVS!
*cough* + *drives to Target* (Well, now I have to drive)
What? It’s not at Target either?! Target has all the Zicam products but not the Zicam Cough Max. Long’s don’t fail me now.
*cough* + *drives to Long’s*
So happy that I dropped «kick-​ball change» dance move in the aisle much to the embarrassing surprise of the mostly nerdy Asian pharmaceutical staff and obligatory white and black guys.
Long’s, I find you equally competitive and comparable to CVS. In fact, I like you in a lot of ways better than CVS because you’re a bigger store and your seasonal items of random value.
Why don’t I ever think about buying a camera from you? Apparently, holding cameras in stock is still significant to your retails sales. Who would’ve thunk? I think you do it to piss off Ritz Camera, but I think they do passport photos. Oh the possibilities if you did! I’d pose with your patio furniture.
Yeah, it’s a dead heat. I’d have to dock you 1 star because you’re not near me at all, and you’re not exactly convenient to drive to either, yet your close enough.
But thank you for the Zicam.