Salon Efthimia

I’ve been a very loyal customer of this salon. I went there for haircuts and massages. The massages are great– no complaints. However, my haircut story– let me preface with I am not a picky person but if I’m spending 50 dollars on a hair cut I want it done right. I went to see someone different than my usual. I told her to cut all my split ends, and this I showed her a picture of what I wanted. I added I don’t care if you cut more than the picture, I just want to see no split ends. She cuts my hair, which took all of 10 mins. My hair looked no different. I still had my spilt ends. I didn’t want to be disrespectful so I called when I got home asking if I can get some type of refund because I was unhappy with a hair. Answer was yes– but you need to see the same person who cut your hair. My question to respond back to that was: why would I see someone who I didn’t like cut my hair again? She said if you want to see someone else it would be full price. That’s when I said, «good bye.» I would only return back for a massage.

This place has really gone downhill. I used to go there all the time, then less and less and now very infrequently. They do not treat customers very well. I had an evening appointment, rushed home from work to be there on time. Checked in. Then waited. and waited. and waited. No one bothered to check in to let me know, no one asked how I was doing, etc. I finally went up to the counter and asked how much longer, since it was past my appointment time, and the receptionist said «oh it shouldn’t be much longer». Ten minutes later, I told the receptionist I was leaving, tired of waiting. And instead of apologizing, she just said «oh but they’re just finishing up». Very rude.
And by the way, they allow children to run around, scream, etc. so it’s very hard to go there to relax.
I won’t go back. Ever.
Be sure to scroll down and read the «not recommended» posts.

Where do I even begin… The disrespect I received from the owner and her employees was discussing! Amanda did my hair and did everything I told her not to do. From cutting my hair too short to frying my hair out with 7 bleach treatment and making me an ugly blond copper color. When I told her I was not happy she told me she didn’t have time to fix it. I then has to pay another 100 to have another girl at the salon fix it so I can walk out looking presentable. Amanda then started yelling at me saying that I treated them disrespectfully because I didn’t like my hair. She acted majorly immature and unprofessional. The worst part was the owner was standing there the entire time Amanda spoke to me this way. She did not once correct her employee for speaking to a client that way. She told me that she is her top stylist and just kept apologizing for Amanda’s tone. This was the worst hair and salon experience I have ever had and wasted $ 300 for a horrible hair style. I will never step foot in that salon again unless it’s to speak my mind to them. I hope people read this and never go to this salon

I called the salon and easily made my appointment for a few days later for an ombré dye. They were told how long my hair was and that I was a brunette and told me the price for it would be $ 85 to $ 115 depending on the stylist and that they would consider it as a partial. When I went to the salon I was rudely greeted by one of the receptionists. She gave me sass as soon as I walked in and made me feel very uncomfortable. My stylist however was very nice, no complaints about her treatment. When my hair was finished it wasn’t exactly what I had in mind but at the salon it looked alright (the stylist didn’t even show me the back of it, however). I get the the register and they tell me it’s going to be $ 175. I asked why and they said because I got a full done, which if anyone who knows what ombré is, its no where near a full if done correctly. I started complaining to them telling them the price on the phone that I was told and the receptionist I was dealing with this time basically called me a liar when I said I told them how long and what color my hair was. After a while they finally just took the toner off and brought the price down about $ 30. When I got home and looked at it better I realized how bad of a job the stylist did. Ombré is supposed to have a gradient from your natural color to the lighter or darker color and mine just looked like god awfully colored high lights that had just grown out a bit. Because of the bad experience I had there I refused to go back there to get it fixed and instead got it done at a cosmetology school and they made it what it was supposed be (shocker considering I went to a SCHOOL for crying out loud). I e-​mailed and called the salon several times to see if anything could be done for me and the owner NEVER got back to me. Terrible service. Snotty, stuck up workers. Will never go back here and would not recommend this place to anyone.

A few years ago I had my wedding make up done at Salon Efthimia. They did a fantastic job — my make up looked natural and lasted all day for my wedding. A few years later I returned for an Element Facial. The aesthetician was fab! The facial was very relaxing. They use the best products (Aveda) and have great techniques here. More recently, I became a regular customer because one of their stylists specializes in hair extensions. My hair has never looked better since having the extensions put in. This salon is one of the best — their services don’t disappoint!

My husband bought me a gift card here for valentines day. When he purchased it he told the receptionist he wanted enough for a mani/​pedi, massage and women’s haircut. When I called to book the services I decided to get a facial instead of a massage and was told that there would be a 10 minute «break» between my nails and facial so my nails could dry, sounded good to me.
The day I get there and check in I expected a spa day, to be pampered. Well I was wrong. I checked in and no one told me where I could hang my coat, get some water or even where to sit where it was warm– their lobby is freezing!
The lady who did my nails was nice but as soon as we started she let me know that she did not take the salon gift card because she rents. What? Maybe someone should have told me when I booked (and specifically told them I had a gift card) ok, I was trying to not let that ruin my spa day but it did add $ 50 to my bill. I also felt rushed, I could have gotten the same mani/​pedi for $ 28 at a nail salon.
After my nails I went back to the lobby to wait for my facial, no one talked to me, asked me of I needed anything or even acknowledged I was there. After sitting, and shivering! For about 15 minutes someone finally got me tea and told me the girl to do my facial would be there soon — 15 minutes later she finally arrived. My appointments were scheduled 1:30 for mani/​pedi, 3:00 for facial. So either the girl did rush through my nails or they scheduled a lot longer than 10 minutes between services.
Finally I was taken to the «spa» part of the salon — finally! Relaxing music, warm, a nice robe. I wouldn’t have minded the wait time if I was able to wait in the spa instead of listening to the annoying chitter-​chatter of employees with loud, annoying music and freezing! The facial was very nice but by this time I was generally annoyed.
Lastly I got my haircut. The girl barely listened to me– no bangs the way I asked, the front was not cut to my liking and although I left happy, she styled it nicely, I came to realize I can not style it the way she did. I felt she too rushed through my appointment.
I have two young children and this was suppose to be a relaxing get away for me but instead I am still upset I didn’t get my spa day. :(we spent a lot of money at this salon and I do not feel I was treated as I should have been. Now I have to decide if I want to try to go back to have my hair fixed, deal with it or go to a whole new salon and spend more money.
All and all a very disappointing experience.

I get my hair colored here by Mandi. Their products that they use are great and always leave my hair looking healthy. I also love how a blow dry is included with color. Not the case at Ifergan where I used to go.
My husband and son also get their hair cut here. Nicole does a great job. Hairdressers are very sweet and the desk is accommodating. They send reminders out via email and text if you’d like which is also great. And if you schedule your next appointment when you are there, they reduce the price by a small amount.
The only reason I did not give them 5 stars is that email reminders that I responded to were not responded to. Also, I feel they try to upsell a little too much. I get my hair cut elsewhere and they are constantly asking me when I make an appointment and then when I check in if I needed a cut as well. If they fix these items, they would have gotten 5.

So disappointing when things go from good downhill.
I’ve been in the Elmhurst area for just about three years now. And about a year or so ago I tried the salon. The service seemed fine although all the stylist chat it up with each other like they are in college and it’s Friday at 3pm (what are you doing tonight, who are your seeing, you look great. Blah, blah, blah). It had what I needed, on time, and get me out of there quickly. I stopped going for a while and then called my stylist T. back to ask if she could cut my daughters hair. I left two messages for her and she did not return them. Finally I scheduled with someone else. When I walked in, T. was having her make up applied by a make-​up person and I said hello — she showed no indication of knowing me in her response.
While my daughter was getting her hair cut, she walked by. I called her name and introduced myself again, she said she knew… and I asked if she got my messages, she simply said yes. A little caught off, I kinda said well? She said it was too late every time she could call me back. Hmmmmm… you could have been calling me back when you were getting your make up put on, I thought. The most puzzling thing is she never asked me what I wanted. She had only done my hair before, so there was no reason to think that I did not still have a question for her about me.
It’s been about a month since this happened and I contemplated not posting, calling the manager, something — but with the decline of customer service everywhere, at some point, people need to know that if they work with the public, there is a certain amount of responsibility to the customer/​client. So I’ll be Unilocaling away, the good, the bad, and the I wish I’d gone somewhere else.

Massages with Melissa are amazing! I have been going to her for years. Expectant mother massages were the best too. The place is very clean and they are very nice and professional.

I just got my hair cut by Beth, and this is the WORST haircut I have ever gotten in all of my life! As a former hairdresser, I know how to explain exactly what I want done, and I got the exact opposite! I told her not to cut it shorter than shoulder length, she cut it chin length. (Taking off at least 4 inches of my hair — mind you!), I told her I wanted shorter layers throughout the cut since my hair is very fine and longer lengths will only weigh it down, she didn’t layer it all all, she basically gave me a mushroom cut bob and I’ve been wearing a baseball hat since she cut it! I told her that I like to wear my hair longer, layered and messy, so she gives me a smooth, chin level, mushroom cut! WTF!
When I told her that I wasn’t happy with the cut or styling, she added some texturizing to the ends, and then resmoothed out my mushroom and sent me on my way. She wouldn’t even leave her station to walk me to the desk, she knew I was so displeased! Lovely way to treat customers! I’m so embarrassed, especially since I have a family wedding to attend in a couple of days. Even my teenage daughter told me it looks like someone cut a bowl on my head!
I can’t even give them no stars!

This was the first time I had a manicure here and it started off poorly. The appointment was for 10:00 and made sure I got there earlier. I was under some time constraints and had the expectation that my appointment would start on time. Little did I know that the woman who strolled in at 10:00 was the woman who was going to give me the manicure. A few minutes later, she came out and got me. She started off trimming my nails, at my request, but she trimmed them much shorter than I wanted. I’ll just have to wait for the nails to grow back out before I can open pull tabs again.
Back to The Nail Bar for me.

When I first moved to Elmhurst I selected Efthimia randomly (they carried Aveda). Out of habit, I went to the same stylist (Amanda) 5 – 8 times and never left thrilled, but I also didn’t give her a lot of liberties for creativity. However, the breaking point for me was when I paid to have my hair styled for my wedding (a trial run) which was $ 60. She was in a hurry to get to some concert. She made the comment that the day of my wedding we would do this and that differently. She missed the point… I am paying for it now so I don’t have to guess what it will look like on my wedding day. I never went back.

This review is for the massage only — I have not had any other services at the salon.
My friend used to come to this salon and liked it, so I hopped on the opportunity to buy a massage Groupon a while ago. And to be honest, the low reviews kept me away until now.
My massage was with Maya and she’s such a sweetheart. She really knows what she’s doing and she provided me with a therapeutic experience. I came in looking for tension relief and definitely got that. Maya took into consideration the areas I indicated on my intake form and spent extra time on my neck and shoulders.
I get regular massages and this one was one of the best. I will certainly be back.

For the past 2 months, I have been emailing this salon to get an appointment. I originally received an email back from the salon to schedule an appointment through email. I asked if she would kindly call me to schedule my appointment which would go much more quickly. However, she cut off communication for some reason and will no longer reply to my emails. I’m still trying to get through to someone so that I can use my Groupon. If they don’t get back to me within the week, I’m left with no choice buy to report their delinquency to Groupon. No customer should have to wait more than 2 months for the privilege of being able to schedule an appointment.
I haven’t even been there yet and I’m already VERY disappointed in their service.

I bought a Groupon for Salon Efthimia for their sixty minute elemental massage. I am always on the lookout for massages in Groupon and since this one was near my parents house I figured I would try it out.
I got my massage yesterday and thoroughly enjoyed it. Maya was my masseuse and she was very good. Beforehand they had me fill out a survey and asked which part of my body needed the most work, I replied with my upper back and neck area and Maya definitely took it into account and spent extra time on my neck, shoulders and upper back. I also have to say she did a great job on my feet and legs, something I was definitely not expecting.
My only complaint is that the massage did not last a full hour. I made my appointment for 11:15 and showed up promptly. By the time I filled out their survey, redeemed my groupon, changed my clothes, got settled in the room and picked out a «chakra» fifteen to twenty minutes had already gone by and Maya ended my massage promptly at 12:15. I did not want to complain but if they are going to add that prep time into your massage time they should suggest arriving early — I could definitely have used that extra fifteen minutes!
All in all I’d say checking out Salon Efthimia is definitely worth it. I for one want to go back and try out the hot rock massage…

I finally switched to a different salon after going to salon Efthimia for a few years. I kept going here because it was close, but now that I’ve moved I will be going elsewhere.
There was always a strange vibe in this salon. The stylists talked mostly to each other, and not to the clients. I felt almost like I was intruding, and that this was some type of «cool» club I wasn’t allowed to join. Plus, I always asked for layers in my hair and for them to try different things. Everytime I left the salon, I basically looked the same as when I came in.
I go to Rockstar now in Roselle and its much better.

…take a deep breath in… exhale…and book a massage w/​Melissa…
I just went a few days ago & I’m still relaxed. To say I’m «stressed» is an understatement.
I’ve been going to the salon for years, have always gone to Melissa for massages & Kim for my hair. Which reminds me, I need a trim… make me pretty…

After years of spending way too much money at other salons, I knew it was time for a change. I walked into Salon Efthimia 4 years ago and never looked back. The salon is welcoming and everyone who works there are super nice. I’ve gotten the best haircuts and color there than any other salon.
I would HIGHLY recommend this salon to anyone and everyone!

This is the best Aveda salon in the Western suburbs. Great customer service & stylist. I highly recommend getting your haircut with Stacey if you prefer short styles. The front desk staff are wonderful! I made a haircut appointment but wanted to get in sooner then what was currently available. A few days later a front desk staff member called me to let me know an earlier appointment was available. Now that’s awesome customer service! :)

My family has been getting our hair cut at this location since it opened. Service is great and prices are very reasonable for a Salon.