Holiday Inn Express & Suites Elko

Got here after a 7hour drive from Berkeley only to be told that the room allocated has one king bed with only roll away bed available. On my check in print out it stated occupancy ²⁄₂ (meaning 2 adults and 2 children). Why did Holiday Inn accept the reservation from
when it specified 2 adults and 2 children when the only room available is a king bed with insufficient roll away beds.
has a specific choice of 2 double beds and non smoking which I paid for and received confirmation

We stay in Elko from time to time when we drive across country. This little hotel is the best one we’ve stayed at here. The staff is really friendly. The place is clean, pleasant and has nice amenities. The room is big enough to easily fit three of us and our bikes, which we don’t like to leave attached to the car overnight. The bathroom is large and the shower gets really hot (woot!). The guy at the desk was lightening quick to bring me a roll away bed this evening, even though I arrived late at night and the oversight was probably mine. For what it’s worth, my five-​year-​old thinks it is the best bed EVER.

It’s a decent place to stay. Decent bed. Nice pillows. Comfortable room. Very friendly staff.
Breakfast is included and pretty good. Bfast has made to order pancakes from a machine. Cheese omelette. Sausage. Biscuits and gravy. Cereal. Fresh cinnamon rolls. Bagels and pastries. Five kinds of coffee. Four kinds of juice. Oatmeal packers. Milk. Yogurt. And fresh fruit. And they offer bags to grab and go.
The showers are blazing hot.
I thought it was a good stay.

This hotel is really nice a little bit old-​fashioned common… nice big bathroom though. Price was reasonable. The front entry is really Pleasant and Lively. And the receptionist couldn’t be nicer or more helpful

No reply or call back from the manager. Avoid this motel. Tried to post pics of my room, no longer on the area, wouldn’t let me.

Was clean and comfortable. Nice TVs and hot showers. My GPS (used the maps app on iPhone) led me very astray and the desk guy couldn’t really give me solid directions when I called, but I eventually found it (It’s just down the road from Red Lion Casino). I would definitely stay here again.
Close enough to the Red Lion that you could walk or take a short drive to drinks and gambling.

Stayed here a couple weeks ago for a night. Wasn’t expecting much, but definitely a nice place to spend the night. They had free breakfast and I really like the fresh cinnamon rolls.

During a business trip I stayed in 6 hotels, in 6 days, in 6 cities. The Holiday Inn– Elko was by far the best hotel I stayed in during the trip.
The lobby is clean with beautiful wood work. The front desk agent was kind and informative. The parking was ample.
But, the best part was the bed. Some Holiday Inn’s have not upgraded their beds. However the Elko beds are the most comfortable!

I gotta hand it to this HI Express. We just had a five-​star experience without the five-​star price! Park your weary arses here for the best hotel bed you could ever ask for. Seriously,
I didn’t even miss my bed last night which is pretty much the most awesome fluff pad in the world.
This place is new, our king leisure suite had a little kitchenette (wish we had had the time to use it), the TV was new and had all the right channels, the shower was sublime with its awesome water pressure, and everything was clean. The entry to hotel is welcoming as is the staff. Just book early — the place fills up on wknds. Book online to utilize the various coupons available.
The other great perk about staying at the chain that makes you smarter is their breakfast. No continental breakfast dining here! My only complaint is that the «egg cakes» leave something to be desired and hash browns with cheese would be nice. Oh and where is the salt, pepper, and butter?
The coffee here will get your day off on the right foot. Seriously folks, come here and you won’t be disappointed.

Upon arrival we were given the wrong room and had to switch rooms. The room was clean but this was by far the worst Holiday Inn Express we’ve stayed in on our week long trip. The breakfast bar was a disaster. They were out of everything. Out of coffee, pancake batter, all hot food, orange juice, etc. After asking for help a nice lady who was not responsible for the breakfast bar came and helped us. This place needs to get it together!

Wow. Super nice I have never seen such a clean breakfast bar! Was fabulous! They saved us from another place we first went to that was smokey – got out of that place and landed here in the Holiday Inn

The first indication to lack of attention to detail was the half sheet of toilet paper shreds hanging from the roll. Next noticed hair on tile and corner of bathtub. The bath towels were folded but looked like just tossed on shelf. No hooks for hanging anything let alone a reachable bath towel. There was indication that there had once been a hook on the door because there were two holes there. The hot water faucet handle twirls in various directions to stop the flow of water. Although there is a grab bar to enter the very large tub, it is difficult to grasp to help you get out of the tub because it is so low. The breakfast was so bad that we had no choice but to go out to eat. On a positive note, the staff was friendly and conscientious.

My mother and I were on the tail end of a month long road trip from VT to CA and have stayed in about 20 hotels along our way. This one ranks near the bottom of them all. The staff is friendly and helpful, the wifi is strong and our room was comfortable. Unfortunately the bad outweighed the good. Towels looked like they’d been tossed onto the rack, toilet paper was cheap and rough and hairs were in the shower. The contractor who does work for them seems to be confused. The handle on the door to the room has to be turned upward to open door. The only evidence of a place to hang your towels are nail holes on the bathroom door where a hook might’ve been and the faucet handles on the bathroom sink turn in opposite directions of what is standard. The young lady that ran the breakfast service was kind and helpful but the food was awful. I don’t blame her, she has to work with what’s she’s given but maybe HIE can give her some better quality foods to work with. The sausage patties and gravy both had a strange flavor not unlike chemicals. and the «omelette» had a strange unrecognizable filling. We try to take advantage of hotel breakfasts to avoid having to stop for breakfast but this one was inedible. Though I belong to the IHG reward program, I will always look for Hilton Brand hotels (I also belong to HHONORS) in the future, they just seem to do it all better!

Just checked in. First impressions are very good. The hotel is clean. Front desk staff was very courteous although he was plagued by constant phone calls during our check in. He handled it well. One night stay and on to Yellowstone tomorrow.

Nice hotel, after a long drive it was spacious and the bed was comfortable. Hotel is across from an Albertsons if you want some snacks but the rooms have no microwave or mini fridge. Free breakfast was delicious with bagels and yogurt. Would stay here again though would try to get a little cheaper rate.

As would be expected from a Holiday Inn Express, this place is clean and consistent with other properties of the same brand. The location is good, easy to find, not far from food and whatnot. The rooms are nice, clean, comfortable, all to be expected.
Though the reason I’m even bothering to write a review is because I’ve stayed here probably half a dozen times on my drive through from Colorado to California and back and the people who work here are always top-​notch. Very friendly, willing to help, and just seem like genuine people.

Chain is a chain is a chain, pretty standard across the board with other Holiday Inn properties.
Pricey but in this area not a lot of options unless your up to battle unknown critters and weird stuff growing in other hotels rooms.
Away from the brothels and casinos down in the center if town so a bit quieter.
Plenty of food close by but don’t be looking for 5-​Star eats here.
Facility has a hot breakfast and free wi-​fi with a code.

Got a suite since that’s all they had available late in the night but was charged the same rate as a regular room. The suite includes a kitchenette (full size microwave, mini fridge, two stove top burners and a mini sink, tiny oven, plates cooking utensils, dish soap) and a lounge (partitioned off section with couch, armchair, table with chairs) which makes it seem spacious. The bathroom is roomy with a garden tub perfect for a two person bath, has a cosmetic mirror, hair dryer in the wall, plenty of towels, large shower head and good water pressure as well as good hot water (some hotels don’t get hot enough).
Price includes a free breakfast although limited hours (5:30−9:30am) which includes yogurt, cereal, pancakes, bagels, coffee, tea, juice, eggs, biscuits, gravy, bacon… Not a bad selection, just wish they had some fresh fruit.
They bring a newspaper to your door to read with your morning coffee
The lobby is a hunting lodge theme complete with decorative saddles, enormous moose antler chandeliers and a log cabin feel.
Lady at the front counter was super sweet despite our late check-​in.
Definitely a nice place to stay

The check in service and check out service was excellent. I’m a government employee so I do get great rates but even so this place really needs work.
My room had a broken toilet (had to hold down the lever), horrible shower head, bad water pressure, and graying towels (due to overuse and not being replaced). One of the lights in the room was broken and the TV went between not having volume to being black and white. It was certainly a room/​hotel in need of updates and repairs.
The bedding and bed were comfortable enough. The heater we couldn’t get to work properly. It was either too hot or too cold. I think the thermostat was broken.
The gym was OK enough but there were no hand towels offered or anything to use to wipe down the equipment before or after use. The room was super hot but luckily I could use the A/​C to help fix the heat. No weights are available.
The breakfast at all HIE hotels is gross. We always skip it. This one seemed especially small.
The Wifi was hit and miss. Had to log on again and again and again during our short 14 hour stay. NOT fun!

I’ve stayed in two other Elko hotels and this one’s my favorite. No casino for those of us who must do volutary taxation. It’s tourist season on I-​80. This is gold mining country. BTW, gold hit 1,800/oz two days ago. Prices in distant I-​80 towns are high in tourist season. Prices in mining towns go crazy in booms. Comfy bed, internet, decent breakfast.
This trip, I’m priced out of HIE and it’s frequent traveler points. Be Unilocal*ing you on Reno’s delights.