Reddy Urgent Care

Terrible terrible doctor and person. Do not go to her. Do not work for her. Do not associate yourself with this terrible doctor. Her license should be revoked.

Wrong address on Unilocal.Lead me to neighborhoods on Elk Grove Blvd near Franklin high. Came in and it was pretty full or maybe it was just the waiting room that was very small. Probably had like 10 chairs. Front desk staff wasn’t welcoming. Loud tone and rolled her eyes when I told her never mind I’m going to leave. Like hello!!! Your job is to welcome and check in patients daily and if you can’t do that happily then maybe you should look for a profession that doesn’t deal with patients directly. Geez

This place is a joke. Like many said even if you have an appointment you will have to wait. From the time you get there until you leave easy 2hours! No appointment just walking well good luck! The receptionist like other said this so called Heather very very rude I guess Dr reddy like that. The way Heather talks to the patients or even to the MA is very unprofessional and rude. And also this is not an real urgent care more like a urgent care when we want or when we are slow. Closes between 12 – 2 pm not open on the week end. Avoid if you can even the ER will be faster if you don’t have an appointment

The receptionist, Heather, is probably the rudest manager I have ever witnessed in any business. The young gentleman, Christian, who works with her is a saint in my book for being capable of dealing with this hag on a daily basis. She is condescending, loud, and completely unaware of how any sort of customer service is handled.
We sat here for an hour waiting to be seen and we witnessed her speaking to Christian like a dog, commenting on a woman’s illiteracy who wanted to come in while they were closed, and discussing patient records history loud enough for the entire waiting room to hear.
We were the last patient to be seen before lunch time, so I am assuming that is why the visit was so short. Dr. Reddy took look at my boyfriend’s eye from about two feet away and immediately said that he would need to go to his PCP, but she would prescribe antibiotics anyway, even though they wouldn’t help. Really? Just giving them out like candy huh?
We left the room and waiting in the waiting room for the prescription and once again, Heather was talking. It was astounding to see someone tell a coworker to not put the magazines on the chairs, even though that was the only place to put them while he dusted the end table. Then she proceeded to tell him how to stack them and to do it fast. Bless his heart for just smiling and doing it.
I want to comment as well about how Heather, who is clearly sick, coughed multiple times into her hands while handling our paperwork. My boyfriend attempted to use the hand sanitizer next to the door but it was bone dry.
Every comment on this place talks about how terrible this woman is… how she is still employed is beyond me. I only looked this place up on Unilocal because of how angry her voice made me. And I was pretty disappointed to see that it’s not an isolated incident.

Terrible place and misleading information. It shouldn’t be called Urgent care since it takes forever to see the only Doctor of the place. Their business time is misleading as they feel like closing whenever they feel like.
Their female reception is rude and too much snark when greeting patients. The doctor was the worst as she did not listen to what my friend needed. I should have listen to her and leave already. We wasted 3 – 4 hours of this useless place and drove far for this. We are never coming back again.
Terrible.

This was the worst place ever… rude receptionist. .didn’t except her the first time she went .so came home and called her insurance. .they said were did u go .you are active .we went back just to wait 4 hours to get nothing done .is this a urgent care or not they didn’t give her a pregnancy test even when we ask but just a urine. .waste of money and time. would of got better care at emergency center… and some one please fire the receptionist..

Do not go to this doctor. The staff is not only unprofessional but rude. The doctor told me that it was appropriate for a patient who has made an appointment to wait for an hour and a half. The receptionists do not have a system to call you to let you know you have an upcoming appointment and you will be charged a 25 dollar fee for not showing. The office does not pick up the phone majority of the time. While in the office I saw the receptionist badger a person who was waiting for his wife to the point that he left the building. I also saw the receptionist get upset because she stopped talking to a patient where then the patient thought the conversation was done and the receptionist said «where did she go? Seriously she just left, okay.» Then rolling her eyes. Clearly I could see that the receptionist was not effectively communicating with the patient but she thought it was okay to get upset for what was her own mistake. I also found that when trying to get a referral to an obgyn and chiropractor that the doctors referrals were not credible. She knew of only 1 obgyn and had no clue who to refer as a chiropractor telling me that she was only aware of chiropractors in Sacramento or Roseville but not Elk Grove. I live in Elk Grove and prefer not to drive out to Roseville or Sacramento especially when there are tons of chiropractors in Elk Grove. I also found out recently that my co-​worker also had the same primary care doctor. She told the doctor that she had 4 issues that she wanted to discuss. The doctor told her that they could only discuss 2 of the issues and that she would have to make another appointment for the other two appointments which I believe that is illegal. Another concern that I have about this doctor is that I believe she may be taking advantage of the elderly/​people who do not speak the English language well or were not born in the United States. A person of that statute may therefore be lacking knowledge of what an effectively ran primary care physicians office looks like. My information is purely based on seeing actions occur in front of me and talking to other patients of this doctor. Please be advised that in normal circumstances doctors visits do not happen like this. Doctors can be wonderful, and generally care about our health, well-​being, and time. They respect our opinions and seek to promote our health. Do not let this doctor take advantage of you or your time, it’s not worth it.

Made an appointment about a month ago for a annual checkup, and such as a new patient. Apt made for a certain time and was waiting on the reception for over 2 hours before we were given a room to be seen! Would give this place ZERO stars if I could. insurance company group sent us to one of very few places around that was accepting new patients. We were not told this seas an Urgent Care! Don’t recommend to anyone unless it’s a last resort (which is us) or have 3 hrs to waste. If that’s the case just go to a hospital urgent care! She is our current primary physician…

I Went in because my primary care doctor couldn’t see me and send me over to gynecologist and he can’t see me either because he’s all booked until November 10. I went in to get checked and let me say thank god I forgot my insurance card! because as soon as I walked in the African American MA that was cleaning the chairs just stopped and looked at me like she was going to attack me. As soon as she saw me she literally went and stood in from of the door I thought she was not going to let me in or tell me something. I said hello and she just mean looked me didn’t even respond like seriously? Wth and the receptionist just rude ! I’m glad I forgot my insurance card I saved myself from being checked by this rude urgent care!!! Don’t recommend this place at all !! Rather go to the ER and wait there for a very long time because I know this yeast infection check up isn’t an emergency but I need it checked.

I walked in to an empty waiting room, requested to see the MD for arthritis, specifically cortisone. I was admonished for not having a primary care MD, I was then told they don’t give out pain meds, (never asked for any!) and was told the wait was over an ! Suggested I make an appt which I did for 3 ½ hours later. We went and had some lunch, still had over 2 hours to wait so we went to Urgent Care on Bruceville, had to wait about 20 minutes in a crowded waiting room. Saw the MD, had an xray, got a script for cortisone, went to CVS to fill the script, and was still finished well before the scheduled appt at this place. I wouldn’t go here again!

Dr Reddy is a great doctor but she needs to hire a whole new staff… Every time I call I can never get through and the answering service always answers and I never get a call back and one time they have returned my call back after hours on a Saturday at 9:15pm wtf??? Her receptionist Heather is dumb as a rock and so RUDE, there is also a guy receptionist who I swear is on a different planet and seems high every time I see him. Anybody know how I can report this office?

I wrote a whole long review for this place and realized that I was putting too much energy into the whole thing. I’m gonna try to be like the Buddha and make this review succinct, as if the Buddha ever gave reviews (well, considering that stomach, maybe he did).
Things that happened to me at Reddy Urgent Care:
1) Receptionist made fun of my weird name.
2) Receptionist was offended that I accidentally referred to Dr. Reddy as a «he.»
3) Referral specialist said I wasn’t covered. And then I was. And then I wasn’t.
4) Told not to come in today. «There’s a 4-​hour wait,» he said, «and you might as well go to the emergency room.»
Reddy Urgent Care: Where «Urgent» means «Come In Tomorrow.» I’m switching plans just to avoid another interaction with these fools.

I’ve driven all the way out to this location three separate times after work (about a 30 minute drive) as it’s the only urgent care clinic that accepts my insurance and each time despite the posted hours always saying 9 – 9 they have never been open when I get there around 7. Thanks for wasting my time. Change your listed hours if you aren’t going to be open.

Worst urgent care I’ve ever been to. The staff lacks knowledge of how to run an office and is rude. They never answer your calls, and if you decide to leave a message, they call you back at 5:56 when their office closes at 6:00 so that if you miss their call, you can’t call back. They double book you so that you’re waiting in the waiting room for over an hour. And then when you go back to see the dr, that takes another hour. I’ve sat in their waiting room and watched staff rudely send people away for unrealistic reasons. I’ve seen staff talk crap about another staff members when they walk out of the room. Just totally unprofessional people. I will never go to this dr again and hope no one else does either. Save yourself the trouble!

This urgent care center was one of the very few in California that accepted my medical group so I drove several miles to be seen.
I had a piece of pencil led stuck under my skin (but not too deep in) and I needed it removed.
The front desk employee (white young woman) said that they are out of numbing agent so they can’t see me and that I should go to an emergency room instead.
When you work, going to an emergency room and waiting for over 18 hours is not feasible. This is what I actually ended up doing, and of course I had to miss work the next day. My injury is considered «non-​urgent» compared to other emergency room patients… but it is something that needs to be treated nonetheless… and I can’t wait 3 months to set up an appointment with my primary care physician, then 5 more months for a dermatology referral, then 2 months for a dermatology appointment.
What kind of an urgent care facility runs out of numbing cream? I even agreed to do the procedure without the cream and they still refused to remove the foreign object from my skin.
IT WAS VERY CLEAR THAT DR. REDDY JUST WANTED TO GO HOME AN HOUR EARLY INSTEAD OF TREATING THE PATIENTS SHE’S PAID TO TREAT.
Waste of time.
Dr. Reddy, you are a shame to the medical care profession.

The worst experience ever… Definitely not going back

To sum it up first: that was the worst experience I had.
Dr. Reddy lacked professional knowledge and had a horrible attitude. She talked really fast with a heavy accent and was constantly raising her voice at me. After I explained my conditions, she was not able to diagnose me or tell me anything I don’t already know. But what frustrated me the most was her bad attitude towards her patient. She walked out the office before answering my questions. I wasn’t even aware that my session was over. She was also constantly cutting me off before I finished speaking. If you are looking for a doctor that has bad attitude, lack of knowledge, and an over all lack of concern for her patients. Then I would highly recommend Dr. Reddy. I was in shock when she just walked out. It’s truly a shame that such doctor exists.

I am shocked from the other reviews. I had to drive 35 mins to see Dr Reddy, she was the nicest doctor I’ve ever had! I am so happy I have finally found a doctor I will keep.

Drove all the way from arden cause this place was the only place that accepts my medical that has my primary care doctor. Annnd they are closed !!! Beyond frustrated.

Horrible service! 2 hour wait with an appt. Dr. Reddy is very rude and absolutely does not listen to your needs. Dr. Reddy was the only doctor with 3 people all scheduled to be seen at 11:00.including myself. While I was there 2 people complained about leaving messages and not getting a call back. I now understand why they were so upset. I attempted to f/​u and no one answered the phone, left a message and did not receive a call back. Never again.