MDSTAT Urgent Care

Went here because I’ve been feeling I’ll and was turned away because I’ve been vomiting and lady at front desk is very rude and condescending and is the reason I will never return to this clinic.

So went in for a tb test girl at front was new took her 20 mins to try to charge my card and she still couldn’t figure it out. She then called another location they couldn’t help her. I asked if they could write my card number down and charge it later as I was on my lunch break. She said no and said she needs to call another person so I waited another 10 mins then a nurse came out from the back and said they had no PPD to even do the test. Why didn’t they know this from the beginning? Why did I waste 30 mins of my time being in there? Horrible!
Ohh and to add insult to injury I check my account and they winded up charging me so I had to call them to have it reversed! What kind of establishment is this? And why would anyone trust them to care for them?

I was in a car accident in the beginning of April and immediately went to this Urgent Care. The entire staff was friendly, helpful, and kind. I was able to be seen by a doctor within minutes and was treated with the utmost courtesy. The offices were very clean and well-​maintained. If ever I need to go to an Urgent Care in the future, this is definitely the one that I will contact first.

Took my 3 year old daughter here last month after she had a fever for 3 days. We got there right when they opened, first in line, waited about 25min to see the doctor after walking in the door. Filling out paper work took the longest because this was our first visit. Doctor and nurse were very kind and helpful and the inside was very clean and inviting. Doctor was prompt and prescribed my daughter medications for her infection, which we picked up within minutes after leaving. 1 day later she was back to being her normal, energetic self. Would deffinitely go here again. We had an extremely bad experiance at the Urgent Care on Bruceville, so I am very glad we found this place.

So i went in to get an injury checked out from a dental procedure. I walk up to the front and explain what happened. This a**hole doctor has an attitude and didn’t seem like he gave a crap or even want to help me at all. He says in the rudest way «i’m not an oral surgen, but i guess i’ll look.» I was shocked and pretty much said f*** it and walked away. STAY THE HELL AWAY FROM THIS UNPROFESSIONAL UNCARING PIECE IF CRAP URGENT CARE!

I was using Elk Grove urgent care until I discovered this place. The handful of time I’ve been I’ve seen Judy the most. Wonderful woman and funny. They are night and day from EG urgent care. Won’t go back to that place now that I’ve met and been treated by Judy. Although I have private insurance they do have affordable plans for those who don’t. Thanks so much to the staff and Judy.

Came in with skin condition that I didn’t know about. The first doctor wali Danesh gave me 2 prescriptions which didn’t help at all. Second time around I was helped by Edwin ozoa he genuinely tried to help treat my problem even though it was a chronic illness. He got me blood tested and found out it was psoriasis and I’m allergic to a lot of things. Although 5 visits later and literally 8 prescriptions later and 300 dollars in visit cost and prescription cost I’m still dealing with my problems. They said they were going to refer me to dermatologist and a allergist. 3 weeks later I called to follow up to see what’s the status on my referral, and Raul the guy at the front desk ask if he could call me back tomorrow. So I just said sure. Finally got my referral after nearly a month. I first went to urgent care in January and it’s now April and I still have the same problem. I’d give one star review but doctor ozoa genuinely tried to help me knowing the long procedures it would take to cure my problems. The management sucks considering I’ve heard them ask Raul if he knows how to do referrals; in assuming he didn’t that’s why it took so long. I went here to avoid the line at the one on bruceville. If you don’t think you have a big issue, sure go here there is never a wait. If you think your issue is big go somewhere else. Long story short I was a guinea pig, out 300 dollars, and still dealing with psoriasis.

Had flu that turned into a chest infection that I knew I needed antibiotics for. Was lectured by their nurse practitioner how I didn’t need antibiotics and would only prescribed me an enhailer. I was frustrated and went with their recommendation and took me three hours to get my prescription filled because they prescribed me a medication that was so expensive not covered by insurance. Three weeks later I am still deathly ill with a chest infection and. So I call them and they refuse to call me in antibiotics without going back in and paying again. I’m livid and I do not ever ever recommend them. I should of listened to the other Unilocal reviews. Stay far away

The clinic is very clean but the doctor was not much help. The interns and women in the office are great! The doctor came into the room for about a min looked at me and than left. The interns did all the work and the doctor didn’t even fix my jaw problem. It’s been three days my jaw still hurts and the doctor never told me the problem or how to get my jaw better. He said it will go away but it has not! They charged me a lot for the doctor not to be involved. When I left the room the doctor was just relaxing in the main room very sad that he rather relax than actually help a patient. Again the interns were great but sadly i came to see a doctor and get help not just give them my money. After reading other reviews I will never be back!

My daughter got seen within minutes, everybody was extraordinary friendly and helpful … Highly recommend them :)))

I like these guys better than my regular doctor!
Every time i have went to this location the office staff have been pleasant.
My wait time has not been more than a half hour, today there wasn’t any wait time at all!
I have a infection from a flu and the doctor made it very easy and prescribed antibiotics also asked if i wanted cough syrup for my cough.
I wish they could charge the same for prescriptions but it is cheaper for me to go to to Walgreens.
Thank you, the last thing you want to have to deal with when you’re sick is staff and doctors with God complexes!

I wish I could give zero stars. My husband hurt his back today, so I decided to take him to the new MDSTAT Urgent Care facility, since it was a little closer to our home than the Elk Grove Urgent Care on Bruceville. When we walked in, the woman at the front desk greeted us, and my husband explained to her that his back hurt and he would like to see a doctor. She then asked if he had insurance, and he said yes. He handed her his insurance card and she looked at it and asked «what kind of insurance is this?» He let her know it was a private insurance company and their phone number is on the back, if they had any questions. She continued to look at the card and then told us to hold while she talked to someone. She then walked to a guy sitting towards the back of the office and they both just stared at the card. I saw the guy flipping it from front to back then back to front. Although I couldn’t hear what was being said, I did notice that neither attempted to call the number on the back to verify his insurance. The guy then handed the woman back the card. She walked over to us and handed us the card and simply said «We don’t take this insurance.» No explanation, no attempt to call the insurance company, not even a «sorry»…nothing. I immediately told her that we’ve been to the Elk Grove Urgent Care facility in the past, and they took his insurance with no problem, and her response was «They did?» And that was that, she made no other effort to help us. So, we left and drove straight to Elk Grove Urgent Care, walked in, handed them our insurance card, paid the co-​pay, and was able to see a doctor in less than 5 minutes. I will NEVER waste my time going to MDSTAT Urgent Care again. A new business with extremely poor customer service, what a shame!

I went there because I had the flu and I wanted to get some Tamiflu. I knew I had the flu because my son was diagnosed with it a few days earlier and I told the dr this. he said he was not going to test me for the flu and instead wrote me a prescription for an antibiotic. I am not an MD but even I know that an antibiotic doesn’t do anything for the flu or a cold. I definitely will NOT be going back!

Took my son with symptoms of the flu. The facility was clean and we were seen in a decent amount of time. We had insuance and did not have some of the issue’s claimed in other reviews. We paid our co pay and we were all set up. The PA was through and they even completed a chest Xray on site. PA issued a RX and they even had the option to get it on site. Will return.

Dr performed a procedure on a follow up visit that was unsuccessful a while back and told me to return for my 2^nd follow up visit. At the end of the visit, I still had to dish out $ 350.
Company concentrated on the $ or the actual care given?

My rating is based only on their payment policy, not their treatment, because once I found out about their payment policy, I didn’t stick around to check out the treatment.
I had bronchitis and felt pretty grim, so I was glad to see I was the only patient. Filled out a bunch of the usual paperwork, and then got to the last one, which was deeply weird.
It was a financial form, on which you gave them your credit or debit card number, and then agreed that they could charge your card up to $ 250 for whatever your insurance didn’t pay for.
What the WHAT!!! I asked the receptionist if he could tell me how much I was going to be charged today – he couldn’t. Then I asked him if anyone ever signed his little blank-​check form, and there was a thunderous silence, finally broken by the sound of the door slamming behind me.