I came here during the evening today with my son and can definitely tell you this is by far the WORST mcdonalds ever! Not only did my simple order of a happy meal take 7 minutes… the workers were not focused. horrible customer service. The presenter elizabeth gave me an attitude and was laughing at my son for dropping his cup. I am never coming back again until the manager hires POLITE service.
Bj K.
Classificação do local: 1 Elk Grove, CA
I’m sorry to have bothered you today, I’m sorry you work at a fast food restaurant where people come pay you their hard earned money so you can pay your bills. But seriously how hard is it to make someone a dang sandwich they way they want? How hard is it to put the proper stuff in someone’s to go bag. You can’t take a order or fill it properly yet u can constantly bissh and whine for $ 15.00 per hour. Um no I don’t think so… you want a 50% increase in your wages but can’t do the simple tasks your asked to do. Anyways a fast food restaurant is for high school kids and people that just need some work. It’s not a career unless you plan on sticking around and moving to the corporate side. Get people’s orders right with a happy attitude and you might gain some support. I come her to get coffee and food to start my day, I don’t need you and your lousy attitude to attempt to faack up my day …
Matt R.
Classificação do local: 1 Elk Grove, CA
I come to this McDonalds almost everyday. The workers are usually polite and fast! Today at 630 I came through the drive through and ordered my food with a large sweet tea. I took a drink of my tea and immediately spit it out! it was sour asif it was setting all day! Went in and politely told a Hispanic male the tea in the drive through has gone bad as I was filling my cup! He responds back to me it’s better to make it your self! Then nothing else was said or done about it! Just think they could of said something other then it’s best to make it your self! terrible customer service! He didn’t tell anyone to change it he went on his break!
Sophia A.
Classificação do local: 1 Elk Grove, CA
I was shopping and I decided to get some ice cream. I asked for an MnM McFlurry, and the guy taking orders was like«What’s an MnM Mcflake?» He obviously knew what I said and he made fun of me anyway, seriously? Do you not understand English? This location has disappointed me countless times, this was the absolute last time. Greedy, rude and slow.
Spencer J.
Classificação do local: 1 Elk Grove, CA
Wait in the drive thru took longer than expected for a restaurant that wasn’t busy. Guy in front didn’t move till I red-lined my engine. Had to do donuts in parking lot. One star because mcflurry was ok.
Yeezy Y.
Classificação do local: 1 Elk Grove, CA
Greedy company! How does a sausage egg mcmuffin just jump up to $ 2.99!!! First 2/$ 3.00 then $ 1.75 each and now $ 2.99?! Gtfoh. Guess who isn’t going to McDonalds anymore for breakfast 4 times a week. The ere is NO logical reason for the huge price increase! Ridiculous.
Glitter O.
Classificação do local: 1 Sacramento, CA
I was so hungry and wanted to grab breakfast before a dentist visit I order a meal and they forgot my hash brown.
Loon E.
Classificação do local: 2 Palo Alto, CA
My last visit here made me so confused that I thought for a second that I had laced my tongue with a dozen blotters. Pulled onto one of their two drive thru windows and actually got ahead of the car that was there before me just because his lane was moving at a snail’s pace. Victory! Was pretty psyched about my good fortune that I nearly splurged on one of their gourmet burgers. Not really. Come here for their fries(often two orders) and the twenty McNuggets deal for five bucks that’s been around almost as long as me. Then came the wait. Oops, I mean«The Wait». The girl in the passenger seat of the car in front of me was freely smoking her roach out of her window, while the driver was literally handing the cashier cash and getting different orders of food. It went on for at least ten full minutes with three or four samples that they requested to taste before purchasing. Seriously? In case there is any confusion, a french fry tastes like a fucking fried potato. Amazing, huh? Am I on the McDonalds line or what in the world is going on? By this time, the line of cars behind me was beyond ridiculous. The girl working the window did quickly hand me my bag of food and apologized profusely for the delay. And I did pass out in a coma after stuffing my face with all those calories. The only thing that went according to plan that night.
Nick W.
Classificação do local: 1 Sacramento, CA
I came to this McDonalds on Mothers Day for a breakfast craving. When I pulled up the drive through operator rushed me through the ordering process. I made my order and it only came out to $ 10. I asked the cashier to recap because that sounded too low and he just told me to pull forward. When I got to the window he didn’t say a word and just swiped my card. I pulled up to the second window and got the same warm welcome, and was handed my bag. Might I mention the bag was filled with random items that I didn’t necessarily ask for, and my favorite part, the hash brown was missing. Admittedly I should have checked the bag before I left the drive through but come on, how hard is this? One star is too generous considering the food that I did get was cold and the texture was off on my sausage burrito.
Cece N.
Classificação do local: 4 Burbank, CA
This McDonald isn’t too bad. They are always clean inside, when I do go in but I didn’t go in today. My drive through girl was super sweet and nice(phoua). They always follow my request for no salt on my fries. I mean for a fast food place they aren’t too bad. I love Big Macs!!! I wish they would bring back the buy one get one for a penny lol. Those were the days. Anyways the drive through is always busy but they are super fast so I never worry.
Jasmine C.
Classificação do local: 3 Sacramento, CA
It is not all that busy tonight but most of the staff seem to be in a daze right now. There is one young man named Romero at the front counter that is making up for the whole rest of the crew. While the rest of them just stared at me when I went to the counter, he was helpful and attentive. The rest of the crew needs to go home, he is the only one here that actually wants to work. Kudos to you Romero!
Jenn B.
Classificação do local: 1 Sacramento, CA
This location is horrible. I refuse to go back to this one even tho its closest to my house. They have messed up my order a few times which is annoying. They have gave wrong sauce for nuggets also. The last time i went a few nights ago they said they were out of beef. How that is possible I don’t know. They are open till 1 am and it was only 10 pm considering they were open 3 more hours i dont know how they finished out the night.
Connie C.
Classificação do local: 3 Elk Grove, CA
You know the quality you’re receiving whenever you go to any McDonald’s. McDonald’s is one of those«I-need-carbs-and-I-need-it-now», guilty, salty pleasure that you just need once in awhile. The taste is pretty much the same restaurant to restaurant so I never expect a 5-star, out-of-this-world meal. I must say this location has never screwed up on my order which I guess can be common from the amount of people who come through the drive-thru. I was expecting my Big Mac to be half on it’s side with sauce everywhere but from the drive-thru window to home, it was perfectly placed, meat patty to bun on top of one another. It’s also a bit of a game to try to guess when they make their fries right after taking a bite. Mine weren’t right out of the fryer but they weren’t limp and sitting there forever either. I’ll be back… because I’ll always have fast food cravings.
Grace C.
Classificação do local: 1 Elk Grove, CA
Everytime I’m craving a McDonald’s sundae, I come here because it’s the closest location. They suck at making them! My cup is never full of ice cream and they just add a couple of drops of chocolate syrup! I’m never coming here again, I would much rather drive down a couple miles to get a better sundae.
Alexa H.
Classificação do local: 1 Elk Grove, CA
So horrible, 1st of all they didn’t fill my drink all the way up, and they asked me if I wanted any sauce I say ranch they don’t give it to me are you kidding, and I swear that my fries were half empty when I got them. This location is crap.
Elizabeth C.
Classificação do local: 1 Sacramento, CA
UNCLEAN – Do NOT go to this one!!! I went to this McDonald’s for a late night dessert for my daughters. I ordered 4 McFlurry’s. We got home & my daughter found a bug in her McFlurry. I called to report it and they offered me another McFlurry… really? Yuck! I reported it to & they said they’d have this location call me…3 separate times… and they never have. This a disgusting, unsanitary restaurant – I will NEVER go here again, even though it’s walking distance from my house.
J J.
Classificação do local: 1 Elk Grove, CA
Omg I sat in the drive through for 13 minutes waiting for my food with only one car ahead of me. Are they slaughtering cows and peeling potatoes on site like wtf! Come on a skinny girls gotta get her cArbs n calories.
Star F.
Classificação do local: 1 Sacramento, CA
I went through the drive through today to get a few things. The hamburger tasted like a dirty dish rag or saline solution. I had to spit it out. I don’t know what they are cleaning or seasoning with at this location but it was disgusting. Next time I’ll go to the one closer to the freeway as I’ve never had a problem with the taste there.
Scott F.
Classificação do local: 1 Elk Grove, CA
This morning I went through the drive-thru and ordered two sausage mcmuffins and two hash browns. It wasn’t until after I drove out into the parking lot and I checked my bag. They gave me 1 sausage mcmuffin and napkins. So I went inside the building and asked for my food or a refund. They didn’t look at my receipt when I showed it and they asked for proof. The manager never came out to help so I give this McDonalds a one-star. Thanks for stealing my money…
PatrickJ T.
Classificação do local: 3 Bakersfield, CA
It’s McDonalds so the menu is pretty much consistent throughout the continental United States. Does anything make this location stand out from other McDonalds branches? Nope. I will say that they do have a nice indoor play area for the little kiddos. Would I recommend coming to this branch? Sure, and I would come back here again if I were in the area craving anything from McDonalds.