Laguna Family Optometry

Excellent Service. No complaints. They take Spectera Vision and VSP (I have both vision coverage) Very Friendly staff. Nice atmosphere.

First time visit, staff and optometrist were friendly and welcoming. Picked out a frame I liked and went along with the the eye exam. I left with a clearer vision than I did walking in, and even went home with an extra pair of sample contact lenses to use while I wait for my glasses to come in.

We have been going here for 5 yrs and there were 3 times that they failed us. Each time was that they never updated us about the glasses we ordered even if we already paid them in full. I had to call each time and it’s like they forgot about the our glasses already. Today was the worst, my husband ordered a frame last dec 2015, paid for it. 3^rd wk of january came and they said they don’t have the frame yet. I called again in the 1^st wk of feb and they said they had to order the frame and it will be shipped in feb 17. I called today March 2, and the person I talked to said the frame just came in and she is going to have the technician put in the lenses. She would not even tell me when it will be ready, I had to ask her. We gave them 2^nd and 3^rd chances and this will be the last.

Great place friendly people. I’ve been going here a few years now. Sometimes they get crowded so you are waiting a while but they let you know there’s a wait. The girls in the front are always really nice and helpful. Dr. Is great too. Good selection. Overall nice place to go for eye care. I feel confident I’m being taken care of there.

Overall satisfied, no complaints.
Staff is friendly
I never had to wait too long

Dr. Huey and the rest of the team at the clinic were all incredibly friendly, welcoming and informative. I appreciate the friendly conversation the most, as it makes me feel less like I am going to be examined and more that I am just there to visit with a friend.

I’ve been going here for a few years and I love it. Dr. Huey is my favorite. The staff is always very friendly and warm. Today I went in with my 1 yr old for an exam and of course as soon as we got in the room he had a melt down. Dr. Huey was very patient with us and I truly appreciate it. We finished my exam and I put my order in for my contacts. Always a great experience.

I have been coming here for a couple years now and have always had a great experience. The staff is knowledgeable and very friendly.
Recently I went in half an hour early for my appointment. Even though I was there early I saw a sense of urgency in the staff to get me taken care of.
The selection is great and they carry designer brands like Gucci and Chanel.
Please give them a try if you haven’t already!

Great service and they are very helpful. Every time I go on there it’s always Hassel free and amazing. Recommended for everyone.

My family and I have been going to Laguma Family Optometry for years. And we’re never disappointed! The front desk staff are VERY nice and accomodating. They’re very friendly – we even feel comfortable asking them what they think which frames we should get if we’re stuck deciding between two! :) We have never felt rushed by them, and never felt like they were trying to up-​sell us on anything. And the doctors at Laguna Family are just as friendly, efficient, and quick. Appointments never feel rushed; they take time to answer all questions.
Usually we don’t have to wait so long for appointments (it’s an average five to ten minute wait, maybe fifteen minutes maximum), but I have seen them get extremely busy (especially when they have sales!).
Their office is modern and comfortable. They also offer plenty of frames, including designer brands.

I found this place on Angie’s list with good reviews and thought I should give them a try. I called to make an appt for an annual exam and on the day of my exam, the service took FOREVER! When I first got there, it was the typical filling out insurance paperwork, etc… of course, it’ll take 10 mins or so to complete. It also didn’t take too long to see the doctor, which was a plus, BUT dealing with the guy who was filing the claims to my insurance was awful. While I was waiting for him to make up his mind on what was covered under my benefits, he ended up helping another customer… like seriously. Can’t you finish with your current customer before you go to the next one??? I wasted 30 mins waiting for him to finish helping that lady who cut in front of me…
In the end, WE (I had to tell him what I should be covered for) finally figured out my oop cost. Oh you know, this first visit took over 2.5 hours.

Marcus is fantastic. I couldn’t praise him enough for his customer service, professionalism, as well as his sense of humor. I wanted Gunnar’s but only one style worked for my small face regarding shape and size. He went calling around to try and get me these back ordered frames from all over. In the end he was able to get me what I wanted and needed and put me at ease! I work in customer service and know sometimes it’s not your fault when problems arise but man. I’d say he deserves a raise but after asking who I can talk to so I could praise him he informed me he was a manager! Again. Marcus was an amazing help and he really pulled through. I questioned whether I should go elsewhere for my glasses but after his customer service I’ll be sticking with LFO for a lot longer.

My first time here at this location after moving to Elk Grove couple months ago. First walking into this place, i noticed right away how organized and the décor is very modern, loved it! They also have a kids play area, which was a plus! If i knew, I would had brought my kids here while mommy gets her eyes checked. The staff was very friendly, professional and looks like only high end quality equipment used here. The reason why only 4 stars is because the wait time was very long. My appointment was @1pm but the doctor didn’t see me until 1:45pm. Not so sure why it took so long but luckily I didn’t have any plans afterwards. Dr. Hsiao was very nice and detailed oriented. I felt great leaving this place and glad I found my optometry place in Elk Grove now :)

I was a new patient. I was at Eye Optics for about 5 years. I wanted to try someone new. Very nice office and I had my eye exam by a super cool super nice optometrist. I came back in for a follow up and found out the doctor I saw was no longer there. I guess this was a group practice and he was just placed there temporarily. I was disappointed. I was given another doctor who wasn’t personable and didn’t really talk. But either way, I guess it didn’t matter since it’s not like I can switch since the eye exams are covered once a year. I just had to finish what I started with them.
The girl in the front was super friendly and so nice, unfortunately I don’t remember her name. I told her my phone died and she actually charged it for me with her charger while I was in the back doing my exam.
I was told I was getting a call on when my contacts were coming in. After two in half weeks, I didn’t get a call so I called them. They said they will check and call me back. Someone called me and said my contacts were in. I came in the office to pick them up and was checked in by a guy. He briefly asked for my name and He went to the back to check if they were in. He came back up and said they were not in. I told him I got a call from someone (I won’t say her name) and he asked the lady who called me and she remembered calling another lady with a similar name but not me. I played the voicemail again, then he asked mr one more time what my name was. I gave it to him and realized that he had combined both my first and last name as just a first name so that’s why he couldn’t find them.

I love, love my doctor. I strayed last year for the worse experience ever. Lol you will feel like family, welcomed and appreciated here. My doctor hadn’t forgotten a thing. They made my eye exam painless. Beautiful office, great line of products very reasonably priced. I can’t say enough good things I can tell you this… I’ve tried the rest but Dr. Huey and his staff is the best… I won’t go anywhere else…

Great Professional Family Place. Would Strongly Recommend to all. All Doctors here are well informed and know exactly what they are doing. They are busy always for a reason because they are top of the line.

I went in for an eye and contact lens exam today and the staff there was amazing! Dr. Huey was very helpful and answered any questions I had. Jen and Sasha were very helpful as well. They gave great customer service making sure that everything catered to my needs and want. Thanks for a quick and amazing time at the eye doctors today!

These guys are great! Quick and efficient. I was in and out of my eye exam and fitting within 20 minutes. They are extremely helpful in making sure you get what would be most cost effective for you. They even let me swap out two boxes of old contacts that I could no longer use after my prescription changed for two new boxes! AND they sent me home with another trial pair after my follow up exam since it’s going to be a few days before my new order gets in.
They have a wide selection of frames ranging from your higher end Versace, Gucci, Dior etc. to your lower end budget friendly frames & everything in between!
I highly recommend this optometry center!

First time coming into this pretty sweet optometry! The vibes were really relaxing and living in Elk Grove all my life I’m not sure how I didn’t know about this place that has been opened for 14 years now!
My Doctor was awesome, apparently my appointment time for lost but they made it work and I’ve been blind for quite some time and needed new contact prescriptions and they were great! Highly recommend and have already had some family and friends set up appointments! It’s sweet

Best optometry eye care practices in the Sacramento/​Elk Grove area. Dr Huey and his entire practice just recently moved in back of Walgreens on Franklin & Laguna Blvd to a larger office that can house more eyeglasses inventory & patients’ rooms in the building.
I had gone to a different optometrist since I was a child & continued going to that optometrists’ partner as my former optometrist had died. I had heard a friend go this practice that was closer to my home that I thought why not give him a try. I’m very happy I did!!!