Avis

Honestly she keeps the real their rates are about the same with enterprise. She tells you how it is the manager. Call if You wana extend it otherwise the computer charges extra. Clean and newer cars than enterprise. It’s really professional here.

The agent said that they have a full size car available and I reserved it for $ 40. When I reached only the manager was their and she had a RUDE tone and mentioned that they only have SUV available. When I told her about me talking to someone on the phone. She made up a weird story. I don’t know who is running this business, but manager is weird and untrustworthy. Will never go again.

Driver came and picked me up and honked for me to come out. Didn’t say a word to me the entire ride. Was the only person working and BARELY I mean barely spoke English then her system was down so she made up a price for a car. I was in a pinch and didn’t have the time to go to enterprise. Terrible. It is awful. Don’t ever come here!!! It’s next to the dollar store and that’s exactly what u recieve is $ 1 worth of customer service

I would stay away and go down the street to Enterprise if you have a chance. Very shady, rude and demanding. Enterprise is no better but at least it is a little cheaper.

We rented a vehicle from here for a trip. When we realized that the light was on saying that the vehicle required service, we took it back, told them the problem, and they gave us another vehicle, which they «checked» for us, then closed. We walk out to the car and turn it on, and it also required service!!! When we asked for a refund the following day, they refused to give it to us! Horrible, horrible customer service and you can’t trust the vehicles!!! Don’t rent from here!

Reserved an SUV with them at a great rate. Showed up on that day, and was told there are no SUV’s available at this location nor at any Avis location in the greater Sacramento area (really?). With few other options, I was stuck with a full size vehicle instead.
The full size did not have the same cargo room, so this affected what I could bring, and really affected my entire trip.
The full size is also less $ value than the SUV. The regular rental price of the full size is about 40% of the normal rental price of the SUV.
Basically, Avis advertised a great price, then switched me with a product of lesser value and functionality.
Add to that, the car had not yet been cleaned. It wasn’t completely trashed, but the windshield was speckled with bugs, the inside was dusty, and some of the previous renter’s personal effects were still in the glove box.

Just rented a car for business here. The rates were the cheapest at the time thats why i chose them. Located next to a dollar store in the back, so its not your typical car rental lot.
Seems family ran, only one person a the desk so you have to wait even for returning a car. So if you are in a rush and they are busy take a number.

The people here are the best. I have been renting cars here for 5 years and I always get the best pricing period. They will beat anyone and I mean anyone, just tell him what you have been quoted and he will work his magic. I will always rent cars here and I tell all my family and friends to go here. We are all here for some reason or another and the person who posted the review before me your daughter probably would of been scared of me too I am 5 – 10, 350 and BLACK. I am also the biggest teady bear, nicest, most sincere, honest person you would ever meet. So please post useful info not some personal agenda info and I am being nice because I want to use some other words. 5 STARS GUYS !
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Someone in a AVIS rental car rear ended me, so I gladly accepted a free rental car from them while they handled the claim and damages to my car. But after this experience I will never rent from Avis again.
I called 3 days in advance and told them I needed to be picked up at a body shop (that was 3 miles away from them) at exactly 8 AM, because I had to be at work on time. That morning, at 8:04 called to make sure they were on their way. At 8:25 I called again to see where they were… apparently, the driver went to the wrong body shop! He finally showed up at about 8:30.
When my 2 year old daughter saw the driver, she flipped out. She was so scared of him… I had to force her into the car seat, and that took literally 20 minutes. She cried the whole way. I didnt think the driver knew any english, then he said «give her toy» … HA HA… If i gave her a toy she would probably throw it at his head! That’s the only thing he said to us the entire time. He then tried to figure out how to work the radio and only came up with some really loud static with every button he pushed.
After signing all the papers, and getting our rental car, my daughter calmed down and we were on our way. I was only 1 hour late for work =/