Newark Liberty Airport Express

The actual service is good however if you purchased a round trip ticket online be sure to keep the receipt. I was able to use my QR code to scan my e ticket when I got on the bus, when I wanted to come back they refused to accept my QR code eticket and wanted a paper ticket instead, even though I could show proof of my flight and the e receipt for purchasing a round trip ticket. Shame.

Heads up no coffee allowed on the bus wtf? I boarded a 745 am bus from port authority with a fresh cup in my hand only to be told no coffee allowed. I had to throw out a $ 5 cup. Really Olympia???
Ridiculous. Ive sent an email to see if its company policy or the driver is a dick.
Am coffee goes on every mode of transport. Next time I’ll choose another way.

If I could give them 0 stars I would. They are supposed to come every 15 minutes. I’ve been waiting 50 minutes! There is no way to call a human being. While their recording says if you stay on the line, someone will help you, the recording only repeats. I will NEVER buy another ticket. User beware.

A truly disgusting and degrading experience! This is a filthy and rickety old city bus (without a luggage compartment) that has no business traveling on the NJ Turnpike! The windows are coated with grime, the seats are uncomfortable, and it takes forever for the driver to collect tickets.
Avoid if at all possible!

More than angry.
Every fifteen minutes? I waited 45 minutes and finally boarded the bus at 10:20.
Now it’s time to pay. It says $ 16. And in small letters «plus $ 1 service fee.» You don’t even have guts to just raise the price? I waited three times than what I’m advertised and I’m paying inside the bus, there is nothing convenient for me to pay an extra dollar for. I’d rather have my dog eat that dollar than give it to this company.
I will start to actively discourage people from riding this shuttle service.
Worse service, not timely, and a hidden fee.
I would vandalize the bus if I were a that sort of person.

They claim to send busses every 15 minutes, but it’s actually closer to 30… IF there is even room on the bus. Allow plenty of time if you MUST use them, but honestly it’s not worth the hassle.
We waited 30 minutes for the bus to come, then waited close to another 30 minutes at the stop once we were loaded onto the bus. People started leaving to catch cabs so they didn’t miss their flights.
Much better option is to take the New Jersey transit trains from penn station for $ 12.50 or split a cab with 2+ other people for ~$ 80

Bus pulled up a couple of minutes after I got to the station. Was able to pay on bus with credit card. Quick ride to Newark airport. Bus was clean and modern. Seats were very comfortable. This is a convenient and economical option to go from Manhattan to Newark airport.

What can you expect from bus from airport to city? It was not cheap ($ 17 one way). It was packed, so this must be popular option. They put suitcases up front rather than below. It seemed to take longer and fewer places to sit.
You know you are on East coast when there was foreign traveler on bus who had voucher (that was supposed to be redeemed inside). You would have thought she led a family of rats on the bus the way she was yelled at. To defend driver, I think you need to be tough to keep on schedule, but also a little bit of that «if you do not speak English I will just yell so you understand.»
Definitely an older bus, but we moved at good pace an d only took about 30 minutes. I am not sure what taxi costs or other options, but I might do this again (but definitely not bring voucher on bus).

Very rude drivers, can’t compete with any other horrible company in this regard! I just got on the bus from Newark after 45 minutes of waiting on a Saturday night (waited 9:30 — 10:15pm). The driver was indifferent about hearing about bus running late, didn’t even bother replying or excusing of some kind. Also when I called coach Usa to ask for when the bus would come, it keeps directing you to automated messages, when you pick the option to file a comment, the automated message asks you to file in writing! This is a very poorly operated bus operation, it’s a shame for great NYC!

Crap. Every 15 minutes = when they give a damn (an hour – seriously, after waiting 50 minutes on a Tuesday evening, I was advised by one of their agents that she had no idea when they would show up and I should take a taxi, which was $ 70, by the way). Take New Jersey Transit – even that shitshow beats this.

Not bad. Waited 10 minutes for the bus to arrive. Traffic isn’t crazy, so we are making good time. Wouldn’t recommend any busses if you are in a rush. (Take the train instead.) Had wifi and relatively comfy seats. I’d take it again. It was only a couple dollars more than the train and much easier for me to get to Brooklyn with 3 bags.

Totally GHETTO bus service, and I’ve given them multiple opportunities. What I want to know is what government agency is supposed to be monitoring this company?
If it’s the Port Authority, why are they allowing this abomination of a company to make such a horrible first impression to hundreds of visitors arriving to NYC from all over the world? Truly unbelievable third world type of service.
There was NO AIR CONDITIONING working on this bus, no windows that can be opened, and it was literally about 90 degrees inside with every highly uncomfortable seat taken. Company management: here’s a little hint – if your bus is malfunctioning, TAKE IT OUT OF SERVICE and fix the problem.
The driver speaks no English whatsoever – nothing. Not one word. When asked repeatedly to turn on the AC, he just kept saying «no.»
The bus stinks to high heaven and the shock absorbers feel like they are about to completely break in half. It also sounded as if the bus had a tire that was either flat or very low on air.
Take the train instead. Even though it is less «direct» and you will have to change trains, it will be a lot more pleasant experience overall, and you will also avoid the potential getting stuck for hours in major traffic jams at the Lincoln Tunnel and in midtown.

Since I live near one of their stops, this bus service, in theory, should work well for me. Unfortunately, the service is so unreliable that I just cannot even count on them showing up! Their «we depart every 15 minutes between the hours of…» pitch is a joke. I’ve made the poor choice of taking this bus a couple of times, and, both times, I waited close to an hour.
On a bright side, you do end up making friends with the fellow would-​be passengers waiting for the bus – because we are all frustrated and anxious.

Despite all the bad reviews, I decided to try it out.
I was waiting at terminal B. There were around 15 people waiting for the same bus.
When it comes to comes to my turn, I was kicked out of the bus because they still need to loop around to terminal C.
After a 16 hour, the last thing I want is wait 15 mins for the conductor to collect and sell tickets.
Oh, when the next bus comes, the trip to grand central took two hours. Yes, traffic was bad and it is out of their control. Yes, you have choices and take a different type of transportation.
Good luck taking it if you are in ANY time constraints.
Terrible!

Tips:
1. Take during off peak hours only. That means weekends and late nights
2. The cost is now $ 17 each way, but they sell round trips, usable within 1 month, for $ 25. That’s a good deal, and better than NJ Transit if that fits your schedule.
3. If you take it super late there may be weird road work and it can take longer due to detours
Overall, it’s a useful service if you know when NOT to use it; all the bad reviews are from people who chose to rely on motor vehicles being punctual in NYC at (e.g.) 5pm on a friday. That’s a lesson!

It’s a shame really. This is a usually good service and efficient way to get between the city and Newark. However there is no consistency on drivers. Some are very helpful and courteous and some are well, rude and snippy and unhelpful like my driver today. It’s worth waiting 15 minutes for the next bus if you get stuck with someone who will ruin your day!
AND he made me crawl into the luggage container to get my bag! I’ve posted my pictures of the experience here and what happened to my bag as a result of his attitude.
Bus # 8765 Thursday June 25.

They pick up at Newark Airport til 1am. I’ve ridden their last bus to Manhattan a few times. Reliable, professional, economical. A traveler’s friend!
I also catch this bus for the return run to Newark Airport; satisfied I am!

Looks like the price goes up each year or so! FYI, it’s $ 16 one way and $ 28 for a roundtrip ticket now (and yes, they take credit cards, someone will hop onto the bus to swipe your card/​accept cash!).
Anyways-​I had a great experience going to and from the airport, since it was only a 25 minute ride without any stops along the way! However, I’ve heard from friends who were stuck on the bus due to traffic for a good 2 – 3 hours, so it all depends on traffic, your luck, road conditions, etc. If you want sort of a better guarantee, take the train.
Other than that, the bus came often and it wasn’t that crowded-​so everyone got a comfortable seat-​yay to that!

Flying out of Newark should be a last resort if JFK and LGA aren’t options. Taking public transit to JFK and LGA is easy, cheap, and reliable. But if you absolutely must fly out of Newark, the Airport Express bus is a decent way to get there.
Taking a cab to Newark is super expensive ($ 100ish because of tolls). And in a cab, you’ll hit the same traffic as you would in a bus. So I’d take the bus over a cab any day. It’s clean-​ish and comfortable-​ish. Better than a city bus for sure, but not Amtrak-​bus status. There’s a sign inside the bus so you know which terminal to get out at for your airline.
The bus has two big problems — having to buy a ticket onboard and the amount of time it takes.
If you buy a round-​trip ticket, you better hold on to the tiny slip of paper they give you, because it’s your return ticket. Lose it? Sorry, you’re out another $ 16 because you’re buying another ticket. Buy your round-​trip ticket online ahead of time? You also better keep that tiny slip of paper because showing the ticket-​taker your proof of online purchase won’t get you a return seat. You’re also out another $ 16. The ticket-​takers are super rude and most don’t have great English. It takes a reeeeeally long time for the single ticket-​taker to ring everyone up individually once on the bus.
The traffic can sometimes be really bad. I had a bus once that took 2 hours to get from NJ to Manhattan. But again, you’d face this same problem in a cab. The biggest issue with the bus is that if you pick it up at Port Authority or Terminal C, you may be waiting a long time. I once stood in line at Port Authority and couldn’t get a seat until the third bus came around. And with busses coming every 15 minutes during peak times, that was a nearly 45 minute wait. You should either pick up the bus at Grand Central, which is its first stop, or plan to wait a while.
If you want a more reliable way to get to Newark, take NJ Transit and the AirTrain. It’s cheaper ($ 12.50 vs. $ 16, or $ 25 vs $ 28), you don’t have to gamble with traffic, it’s never too full, and it takes only about 30 – 35 minutes. Here’s what you do:
1. Go to Penn Station and find NJ Transit
2. Buy a ticket for the Northeast Corridor towards Trenton Transit Center. It’s $ 12.50 and includes a free transfer to the AirTrain
3. Go three stops on the train and get off at Newark Airport Railroad Station
4. Use the same ticket to take the AirTrain to your terminal
Easy peasy. The NE Corridor train only comes every hour, though, so you better get to Penn early and not miss your train.

STOP READING AND GO FIND THIS BUS STOP!
10 Reasons Newark Liberty Airport Express Is Pretty Much The Best Thing Ever…
1. It’s only $ 16 one way.
2. It’s only $ 28 round trip! (Compared to a $ 100 cab ride each way)
3. It runs every 15 minutes.
4. Conveniently located stops. We chose the Grand Central stop.
5. You can buy your tickets on the bus AND with a credit card!
6. It’s on time, even with traffic.
7. It’s open, airy, and has plenty of room.
8. They drop you right in front of your airport terminal.
9. You don’t have to worry about directions, trains, traffic — you just get on, and get off.
10. Did I mention it’s only $ 16? That’s worth mentioning twice… SO CHEAP.
The only way to travel to and from the airport in New York City.

Ce n’est pas le grand confort, ce n’est pas tres rapide, mais a le merite de relier newark a Manhattan (grand central, Bryant Park et transit autority) directement pour 16 $.
Bön les chauffeurs et contrôleurs né sont pas très gracieux mais ils sont efficaces ! Problème aussi, il n’y a pas beaucoup de places dans le bus alors il vaut mieux le prendre a ses points de départ…
Ca a aussi le mérite de faire une arrivée en surface a Manhattan et de profiter des paysages industriels assez photogéniques avec la skyline dans le lointain et en plus il y a la wifi a bord.