Tidy Places Inc

So I’ve had a cleaning service before and wasn’t convinced that they were doing a better job than I was. I stopped using them years ago. But that was before I met this group. They cleaned my house yesterday when my husband and I were at work, came home to a spectacularly cleaned home. I know I wasn’t doing as good of job as I should have due to busy work schedule but now I really realize just how much I was missing. They even cleaned the underneath side of the soap dish in the shower. Floors were washed the old fashioned way so even the corners where my wet swiffer would leave the wet dust (yes I was that lazy) were spotless. I could go on about what an amazing job they did but suggest you don’t spend another weekend doing housework after working all week. These ladies will take the burden off your shoulders so you can acutally have a personal life enjoying the summer before it’s winter again. Thanks ladies, see you in two weeks!

I am an extremely neat person and so I do not normally get cleaning services to visit my home as I do it myself (and do it myself better than they would). Not the case with Tidy Places — originally we called them because I was postpartum and needed the extra help but we have continued service because the woman who has visited, Obdulia, is incredible. She literally finds every little crevice and gets in there, oftentimes getting on her hands and knees to clean. Originally we hired her to do a «deep cleaning» (which was amazing) but since then she has been here and each cleaning is just as good as the first. She is the only person I have had clean my house that can actually do a better job than I. Not to mention, she is a sweetheart.
My only complaint would be that scheduling seems to be difficult. I need someone to visit in afternoons due to having a contractor here in the morning yet there always seems to be nothing available in the afternoons. I also contact Tidy Places each month to schedule something yet I wish they were more proactive about contacting me, and trying to plan something in advance so that I can get my favorite cleaning lady as well as an afternoon scheduled.

Tidy places comes and cleans where I work at Royal Coach in Bartlett. They are consistent, friendly and considerate.

I have contracted with Tidy Places for nearly 6-​months, and I find them to be an ethical, considerate company that strives to provide quality service. The owners are easy to work with; if you have any concerns about the cleaning service, they are more than willing to address those concerns and rectify them. I like working with a small, locally-​owned company versus a big corporation.

Update:
Pam did send a different lady the next day to finish what the first kind of started. This lady did a fine job, but only on the specific areas that I pointed out due to limited time.
I was not charged for this second pass, and was offered the chance to have her come back again if she didn’t finish everything. I do think there were a few more things that could have been done, but I didn’t have the time to be at my vacant Townhome for another day.
I really wish the initial cleaning would have been successful. I will still have to eventually clean my stairs and hardwood floors thoroughly before the tenants move in. If the second lady came on the first day, I think the whole experience would have been much better. It sure seemed like she did more in 2 hours than the first one did all day…
I am satisfied with the customer service following my poor initial experience.

I used Tidy Places for over a year, and was pretty happy with their services until recently. I never had an issue with any of the people that cleaned my house except the last one. After one of the cleanings, my son’s brand new Kindle Fire HD was missing. I turned my house upside down looking for it for a over a week until I started to believe it wasn’t misplaced, rather it was stolen. I contacted Amazon because I noticed it had been de-​registered. After I was given the exact date, which was the same date the cleaning lady was here, and time it was de-​registered, as well as the date that someone attempted to re-​register it. I contacted Tidy Place’s owner and was informed that I would need to have a police report filed, and a copy of the receipt for the Kindle. After I sent all required documents to the owners, I was informed that they would not replace the Kindle, rather only offered to give me $ 200 off cleaning services. I believe this was not handled well by the owners, considering I was a regular customer. I no longer wanted any of the cleaning people in my house in fear other stuff could be taken. I was told that in all the years that they had been in business, they had never had an employee steal from a customer. I also found out from the officer handling my case that the employee that had cleaned my house the day the Kindle went missing, was leaving the company and moving back to Florida, which made me even more convinced that she had stolen my son’s Kindle. I once again contacted the owners and told them what the officer had told me, and voiced my concerns once again, and was still offered only the $ 200 off cleaning services. I do not believe this is fair nor good customer service. It appears they are more concerned with their insurance premiums than losing a customer. I will never use this company again, which is very sad.

A family friend was cleaning my home for about 3 yrs and she recently had a baby so I had to find a cleaning service.
Very happy to have found Tidy Places! Professional yet friendly. They do a great job. And the price per cleaning is very reasonable. Oh and what I really like is that they use the products and equipment you have at home. :D