Scrubco Cleaning Services

I just started using Scrubco. We are new to the area and followed the recommendation of our homes previous owner. I am glad we did. 3 well equipped cleaning staff come to our home and spend 2 hours cleaning it top to bottom. They even fold the toilet paper ends like a hotel does. They also offer a 1 hour cleaning service, again with 3 cleaning pros for partial house cleaning. I found Cindy and the people at Scrubco very accommodating. This is a well managed, trustworthy organization and we are very glad we found them.

Did you know that Scrubco is indeed NOT accredited by the Better Business Bureau as they state on their website. It’s easy to find out here:
I typically assume negative reviews are a fluke and written by stupid, selfish people. However; the above review written by John is the same experience I just received with Shannon, owner of Scrubco. While trying to negotiate a fair price for a poor cleaning that ended in the termination of Scrubco, Shannon became rude and sarcastic to the point of just talking over me while I asked her to stop being so hateful. I ended up hanging up the phone.
Scrubco needs to understand that while their business is indeed growing, they’ll never know the impact of the business they will never have based on the way they treat their customers.
Stay away from Scrubco.
My profile photo is one of many ridiculous ways Scrubco left my home.

My parents have used scrubco for years and the experience has generally been ok. Unfortunately, after moving back to the area, our experience has been generally awful. Miscommunication and bait and switch pricing seem to be the norm. We used them for window cleaning when we first moved in and the team (a man and a woman) did a great job. They counted the windows and everything lined up, so we booked them again 6 months later. This time, the woman on the phone told us one price, and then when the same team handed us the bill, it was $ 45 higher. After a call to the home office, the price was lowered. It was apparent that the quality of cleaning had dropped off with this visit. Recently, we decided to give them one last chance on the window cleaning, how could our experience be so negative? An appointment was made with a woman named Shannon and we waited for them to show up… they never did. We contacted Shannon and she apologized, saying she is great about these things and remembers making the appointment, but must not have written it down. We asked for them to make it right, because we had a birthday party for our son coming up that weekend. At this point Shannon started laughing on the phone and said she will see what she can do. She called back and told us there was nothing she can do, they aren’t coming. She stated that we had yelled at her window cleaners the last time (false, we had pointed out a pricing error politely. An error that as not our doing) and she brought up that there was a payment discrepancy after the last visit, again… not our issue. She then accused us of threatening her by telling her that since it was her mistake, not writing down the appointment, that she needs to make it right.
Long story short, we will never do business with them again.

My neighbors referred me after using them for a long time. I do monthly full cleanings, which run me $ 135 a pop. They do a beautiful job, and the three people spend about two hours. I also had them do all of my windows, and I felt like I lived in a new place. I like that they use relatively gentle cleaning supplies.
Life changing, since I have a crazy demanding job.

I have used scrubco as my cleaning company for over 5 years. The workers always do a great job, and they pay attention to detail. I also use them to wash our windows and clean our gutters. I have always found the office staff to be very nice and readily available. I would use them for any cleaning needs.