Illinois State Police District 2

The Illinois State Police (ISP) have for years left me pleased with their helpful and professional manner. Sadly most of my experiences with them have been unpleasant but this was due more to the conditions of the interaction rather then anything the ISP or it’s officers did. In fact I generally found that a solid 90% the time they worked very hard to make the best of a difficult situation; plus the whole serving and protecting thing always left them up there at 5 stars in my book.
Unfortunately recent events have forced me to make some deductions.
–1 star for not removing the cantaloupe and lunch meat from my truck as I requested when you towed it off. Nothing says ‘happy day’ like the inside of a truck that has had half a pound of prosciutto and a cantaloupe sitting in the cab with the windows up on a couple of hot sunny days.
–1 star not just for the for the speaker that was ripped out of the door of my truck when I went to pick it but the fact that your *fantatstic* tow company pretty much told me that they could care less about the damage because they felt my truck was a chunk of crap… Yeah well it’s MY chunk of crap and it had a speaker when I left it so guess where you can stick that little piece of attitude?
–1 star for the fact that to *possibly* be compensated for the damage that you did to the NEW speaker in my truck I have to drive out to Elgin, fill out a form, have it notarized at my own expense and then return it to you for the pleasure of having the incident ‘looked into.’
If I could pull ½ star off the rating I would do so for the fact that if you so find for me the notary fee is not added to the compensation.
Sorry to do it to you ISP, I love most your officers and I greatly appreciate what you do but your after interaction customer service SUCKS HUGE WANG!!!
I mean aren’t criminals entitled to good customer service just like the rest of the world?!