Wells Fargo Bank

Rude manager and the people work out at the parking lot are the gangsters be careful guys. They kicked you out from the parking lot like animals. Their customers mean nothing to them… I would give 0 star.

I’m sitting in the parking lot writing this fuming. Yesterday my wallet was stolen out of my purse so the first thing I did today was come in to cancel my debit card. Bc I don’t have my license they were unable to cancel my card. If my entire wallet was stolen why would I still have my license?! Now I did bring my expired old license, school id, social security card, and a paper ID from the DMV. They still would not close my stolen card. I’m about to call it in stolen, but now I won’t be able to get a temporary card. As soon as I get my new license I’m coming in to close my account. I refuse to work with a bank that won’t protect my assets. Utter incompetence here.

A bank in a crowded mini shopping center that hogs twenty of the parking spots is a bit greedy. Especially if there’s other establishments, which includes restaurants.
Parked in a space near the handicap parking to get to the T-​Mobile (which Wells Fargo graciously let have two parking spots that were full) and my brother stopped at the ATM to check his balance as it was where he usually banked at, before we were to head over to the T-​Mobile, as we had seen a lady in a BMW do. Not more than one step away from the ATM, a security guard from Wells Fargo came running out screaming at us that we only had fifteen minutes at the ATM and because we only used the ATM, we had to move. Politely, we had informed him that we had seen a lady do the exact same thing that we did, but he continued to scream at us that we had to move… and that the lady was fine because she had gone into the bank before going to Chipotle. My brother and I witnessed her parking and not going into the bank, so the guard lied to us. We did move, as we were borrowing our grandfather’s car and didn’t want him to get a ticket, and as a miracle a spot in front of T-​Mobile opened up.
If I could give this location of Wells Fargo a 0 star, I would. That is no way to treat people who might have been going to the bank last as part of their errands. If I was in the market for a new bank, I would go elsewhere.

Went in to open an account. Waited thirty minutes with out being acknowledged. Left and opened an account across the way at a different bank.

To be clear: this review is NOT for the individual employees who work at the El Segundo branch of Wells Fargo. In fact, it is not even targeted at this branch alone.
Instead, I give Wells Fargo a one-​star rating solely on what appears to be a heavily enforced corporate policy of making their employees try to be super friendly and very aggressively engage all of the customers who come into the bank in banal conversation and faux pleasantries.
People, look. I am here to conduct some BANKING. Ok? I am not interested in engaging in inane conversation with the employees about «how my day is going» or why I need $ 40 in quarters or «are you taking the day off?» etc etc blah blah blah. JUST SHUT UP AND MIND YOUR OWN BUSINESS!!! And do I want some bottled water? NO! I am in line to make a simple withdrawal and then get on with my day. So just leave me alone. Stop trying to have these idiotic conversations with me. You want to say «hello» as I walk in the branch? That’s fine, that is normal behavior. But then leave me alone. Wells Fargo HAS to stop this aggressive policy of making their employees pester the customers. Quite honestly, it makes me want to AVOID coming into the branches at all cost, or even change banks.
This is a bank, it is a professional institution, and we are here to do serious money business. So just leave us alone. Please.

Went in to inquire about a new credit card and instead they applied me for it when I never wanted it. Took me 2 months to get the credit card cancelled and still trying to get it off my record. This is my 5^th and final issue. Will never use wells fargo again. Say good bye to a client of 17 years

Wells Fargo has got to be the worst bank on the planetn In the past, the management staff here was very helpful. I don’t know what’s happened lately though. Every other month I have to call this bank because of another problem I’m having with my acct. I will be cooking all my accounts bc I’m sick and tired of dealing with you incompetent people.

Normally I’m a big fan of this branch as it’s local. On a Tuesday at 9:05 am we needed to do a wire transfer. Apparently out of everyone working there only one person could do the wire transfer. After sitting for 30 minutes we were told someone would be out shortly. 45 minutes. Still no one. I called the manhattan beach branch and they indicated they could accommodate us quickly. We got in our car and upon arriving were helped within seconds… literally five seconds.

Quick, easy and professional at 1 pm
Parking lot is quirky, but they have two attendants on duty to assist.

always come here nice service fast never a long line great !!!

What is not to dig about a Wells Fargo bank /​ATM that is located in the same parking lot at The Habit? I come to use this ATM when I am about to get my grub on at The Habit. I find this ATM easy to use, parking spaces for Wells Fargo are clearly marked and a Security Guard is on duty to ensure that people parking in Wells Fargo spots are either using the ATM or going inside the Bank which is extremely helpful when this parking lot is constantly packed with people and cars.
I have never been inside this location but just based on the location within the confines of the Aerospace community I would say this is a place that you would want to avoid at all cost during the lunch hours.
If & when I want to get my Habit on I will hit up this spot otherwise I will not stop here.

Carlos Lopez was exceptional. Their customer service made me want to tell Wells Fargo on Crenshaw to go ahead and close down. I wish I could make all my deposits here.

Serious people? 1 and 2 stars? They offer free candy here people! Serious, Snickers and Milky Ways just scattered every where through out the bank. I don’t bank here, but my friend does. I go in with her and just to eat the candy while she deposits her money.

I used to visit this branch for over two and a half years, but now I don’t bank at this particular branch anymore.
The main reason is parking, there isn’t any. They’ve recently added a parking guard to secure parking for Bank customers but getting into the lot is ridiculous with the other customers for other businesses flooding it.
I also do not like their service, I came in here many times and I feel they just want me to open a savings account, and GTFO.
I came in for some assistance about my accounts once, the banker gave me comments on my recent expenditures, how professional. Specially when he ASSUMED that I’ll spend my money on shopping etc, so I should get a savings account. I understand that you get some sort of commission for opening a savings account but jeez, insulting your customer? No thank you.
I’ve also called the branch regarding my account once (Deposit fail) and the banker I got was very unhelpful, and finicky. He told me he’ll «call me back in a bit» and never did. I called after an hour, same treatment. After the third try he forwarded my call to another banker. Which he seemed un-​interested about my problem. I had to contact other branches and contacts on my end to have my deposit fixed.
I made an appointment with another banker after my previous encounter. He seemed nice and understanding and we agreed on a time and date. Few days later I arrive to my appointment on the dot and the ONLY banker that was in the branch tells me he just left so I should wait for an hour. No follow-​up or nothing. I didn’t even bother calling to reschedule. This branch just sucks.

The good: The staff is friendly and generally helpful. They are also open on Saturdays.
The bad: Parking SUCKS. It’s just straight up bad. Also, they have a line for business owners, but it’s a sham. You end up waiting just as long (if not longer) than you would if you had just gotten in the regular line, even if their is no one ahead of you.

The correct address is 309 N Sepulveda. This can be verified by checking
and using «locations».
Correct phone is 310 333 1360
The Bank is not all that bad, but the parking situation is a travesty. It takes me more time to find a spot that to do my bank transaction. And this is a SLOW bank. Perhaps if there were fewer customers waiting in line, there would be more parking spots available.
Parking is impossible. And I don’t mean close to the door, or even close to the bank. I mean the whole lot is full. Except for the many handicapped spaces, which are almost always full of black SUVs, as well. The building commission really dropped the ball on available parking when this strip mall was put in. The only way to go here is to walk, bicycle or have a handicap placard (which might not even help).
I usually park in another business’s lot on the other side of Sepulveda and walk across, rather than waste time in their joke of a lot.